Senior Operations Director for Business Expansion

2 days ago


Jakarta, Jakarta, Indonesia Talent Insider Full time
About the Role

Talent Insider is a rapidly growing HR Consultancy Service, established in 2021. Our clients have been top brands in Indonesia, and we continue to expand our regional presence.

Registered in Singapore & Indonesia, we provide strategic support to businesses, helping them grow and scale efficiently.

Job Summary

  • We are seeking an experienced Senior Operations Director to lead the development and implementation of operational strategies that drive business growth and scalability.
  • The ideal candidate will oversee end-to-end business processes, ensuring efficiency, compliance, and alignment with organizational goals.
  • Collaboration with cross-functional teams (product, risk, and IT) is crucial to optimize operations and enhance customer experience.
  • This role requires establishing and monitoring key performance indicators (KPIs) to track operational performance and identify areas for improvement.

Key Responsibilities

  • Lead the development and implementation of operational strategies to support business growth and scalability.
  • Oversee end-to-end business processes, ensuring efficiency, compliance, and alignment with organizational goals.
  • Collaborate with cross-functional teams to optimize operations and improve customer experience.
  • Establish and monitor KPIs to track operational performance and identify areas for improvement.

Requirements

  • Proven experience (at least 5 years) in leading operations within the financial services industry, with a focus on MSME or SME segments.
  • Strong strategic thinking and problem-solving skills, with the ability to manage complex business challenges.
  • Demonstrated success in implementing operational improvements and driving efficiency.
  • Excellent leadership and team management skills, with a willingness to make things happen.
  • Familiarity with digital transformation and technology integration in financial services.
  • Exceptional communication and stakeholder management abilities.

About Talent Insider

Talent Insider is a dynamic and innovative HR Consultancy Service dedicated to providing strategic support to businesses. We help companies navigate growth plans and strategies, expanding our regional presence through strong partnerships.



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