Senior Operations Director for Business Expansion
2 days ago
Talent Insider is a rapidly growing HR Consultancy Service, established in 2021. Our clients have been top brands in Indonesia, and we continue to expand our regional presence.
Registered in Singapore & Indonesia, we provide strategic support to businesses, helping them grow and scale efficiently.
Job Summary
- We are seeking an experienced Senior Operations Director to lead the development and implementation of operational strategies that drive business growth and scalability.
- The ideal candidate will oversee end-to-end business processes, ensuring efficiency, compliance, and alignment with organizational goals.
- Collaboration with cross-functional teams (product, risk, and IT) is crucial to optimize operations and enhance customer experience.
- This role requires establishing and monitoring key performance indicators (KPIs) to track operational performance and identify areas for improvement.
Key Responsibilities
- Lead the development and implementation of operational strategies to support business growth and scalability.
- Oversee end-to-end business processes, ensuring efficiency, compliance, and alignment with organizational goals.
- Collaborate with cross-functional teams to optimize operations and improve customer experience.
- Establish and monitor KPIs to track operational performance and identify areas for improvement.
Requirements
- Proven experience (at least 5 years) in leading operations within the financial services industry, with a focus on MSME or SME segments.
- Strong strategic thinking and problem-solving skills, with the ability to manage complex business challenges.
- Demonstrated success in implementing operational improvements and driving efficiency.
- Excellent leadership and team management skills, with a willingness to make things happen.
- Familiarity with digital transformation and technology integration in financial services.
- Exceptional communication and stakeholder management abilities.
About Talent Insider
Talent Insider is a dynamic and innovative HR Consultancy Service dedicated to providing strategic support to businesses. We help companies navigate growth plans and strategies, expanding our regional presence through strong partnerships.
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