Customer Experience Retail

**Key Responsibilities**: - Updating the store performances weekly result for all brands from 6 platforms - Highlighting the low performance scores per platform - Spotting bad review rating from seller center - Flagging the high complain orders raised by customer to CRC Team - Checking & making sure the question in product discussion were...

**Job Title: Retail Experience Designer (Remote)** **Location**: Remote **About Us**: At The Men's Cave, we are dedicated to transforming the retail landscape by creating innovative and engaging shopping experiences. We believe that every detail matters in shaping how customers interact with brands, and we’re looking for a talented Retail Experience...

**Responsibility**: - Develop and control annual sales plan and strategy for retail operation in the predetermined brand in order to achieve profitable business goals - Lead retail operation activities in order to achieve sales targets - Develop store expansion plan in order to maximize profit and achieve business goals - Direct & control retail operation...

**Key Responsibilities**: - Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) - Responsible to monitor and analyze all Kanmo Official Store health & performance - To assist Marketplace Customer Experience Associate Manager in order...

The Customer Experience Director will be responsible for leading our customer service team to provide exceptional experiences for our customers. This includes managing customer inquiries, concerns, and complaints, and collaborating with staff to maintain a high level of customer satisfaction.Key Responsibilities:Lead the customer service team to provide...

**Kriteria**: - Wanita, usia maksimal 25 tahun - Pendidikan mínimal Diploma - Experience 1 tahun, Customer Service Retail (berbasis Zendesk) - Menguasai MIcrosoft Excel, Corel Draw & Program Internet - Dapat membangun hubungan baik dengan Customer - Mempunyai Time Management yang baik **Penempatan: Jakarta** **Benefit**: - BPJSTK & Asuransi Kesehatan...

Passion Jewelry is committed to providing our customers with an unparalleled shopping experience. As Customer Experience Lead, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to improve customer satisfaction.Train and mentor sales...

**Key Responsibilities**: - Assist Shopper and Customer Marketing Manager in working closely with principals to understand their needs and requirements - Based on insights and knowledge create shopper and customer calendar to drive topline and bottom line across the pillars of assortment, pricing, promotions, visibility (including planogram), SPG’s,...

We are seeking an experienced Customer Experience Specialist to join our team and improve our customer experiences. You will be responsible for statistically analyzing various operational data and adjusting operational strategies in a timely manner, handling any operational issues and customer complaints, identifying ways to improve customer...

About This RoleWe are seeking an accomplished Senior Leadership Position to lead our Business Unit and drive business growth.In this critical leadership role, you will be responsible for the overall growth, profitability, and strategic direction of the business unit.You will provide exceptional leadership to your team, develop and execute a winning business...

**Kasual** is the first modern e-commerce experience in Indonesia that combines daily wear functionally with personal customization. Kasual is a fun and exciting place to work, a next-gen DNVB company disrupting the fashion industry through beautiful design, innovative features, and a business model that allows us to offer better alternatives to customers...

**Key Responsibilities**: - Assist GM in working closely with principals to understand their needs and requirements - Create the demand forecast annually for categories and brands - Based on insights and knowledge create shopper and customer calendar to drive topline and bottom line across the pillars of assortment, pricing, promotions, visibility...

**Key Responsibilities**: - Assist GM in working closely with principals to understand their needs and requirements - Create the demand forecast annually for categories and brands - Based on insights and knowledge create shopper and customer calendar to drive topline and bottom line across the pillars of assortment, pricing, promotions, visibility...

**Key Responsibilities** - Accountable for category wise topline and bottom-line - Assist the GM Shopper and Customer Marketing in developing and nurturing the relationship with the principal and ensure win-win in a spirit of partnership - Identify and execute to opportunities arising from emerging channel and shopper insights - Work with sales team on...

**Key Responsibilities**: - Generate and processes merchandise data as necessary. - Ensure end to end follow up on customers issue from ticket raised till solution given and case closed. - Be responding to customers on pre-sales/ after sale service too. - Understand customers' query and responds to them with correct information. - Escalate the ticket to...

**Key Responsibilities**: - Assist GM in working closely with principals to understand their needs and requirements. - Create the demand forecast annually for categories and brands. - Based on insights and knowledge create shopper and customer calendar to drive topline and bottom line across the pillars of assortment, pricing, promotions, visibility...

.**LOOKING FOR INDONESIAN CITIZENS RESIDING IN INDONESIA** **Job Title**: UI/UX Designer **Salary Range**: $500 - $2500+ USD **Contract: Full-Time** (After 90-Day Trial) **Schedule**: 9AM - 6PM EST **Benefits**: Unlimited paid time off, unlimited paid sick days, home office allowance, bonuses, and regular salary increases with performance. **Duties and...

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and...

**Kasual **is the first modern e-commerce experience in Indonesia that combines daily wear functionality with personal customization. Kasual is a fun and exciting place to work, a next-gen DNVB company disrupting the fashion industry through beautiful design, innovative features, and a business model that allows us to offer better alternatives to customers...

**Retail Sales Representative Responsibilties**: - Greet and engage with customers in a friendly and professional manner - Assist customers in finding the products they are looking for and provide recommendations based on their needs - Maintain a clean and organized sales floor, including product displays and shelves - Meet and exceed individual and team...