Customer Experience Specialist

**Style Theory** from Singapore - We provide a subscription-based clothing rental service, redefining accessibility to designer clothes for everyone. People often call us the 'Netflix of Fashion'. #womenofstyletheory We are looking for a **Customer Experience Specialist** to assist our customers with all the queries including technical problems when using...

Job Summary As Customer Experience Marketing Specialist, you will ensure the extraordinary development and delivery of local market insights to create uncommon customer experience. Collaborating with local teams and engaging with customers, you will bring forward the market trends, opportunities, initiatives and targeted local marketing promotions and...

Job Description: - Ensure our customers can have an easy transaction and understanding of our products according to their needs. - Conduct outbound calls and other techniques to encourage activity from customers and monitor live chat inbound inquiries for the marketplace (Tokopedia, Shopee, Lazada, etc) - Help make decisions on operations, products, and...

**Job description** Product and Client Support Specialist (Healthcare) The Specialist / Product and Client Support Specialist (Healthcare) is a key commercial role focused on delivering healthcare software solutions to customers and partners. This position collaborates with Sales and Product Management to meet customer needs. **Responsibilities** -...

In order to support the Customs department in our plant in Kavadarci, we are looking for **Junior Customs Specialist **who can meet the challenges of the international market with openness, flexibility and enthusiasm. Use this chance and join our success! **Tasks**: - Implement customs processes and procedures - Conduct import and export transactions;...

Primarily responsible in handling customer inquiries, requests, feedback and complaints and escalate them to appropriate department to complete the inquiry. - Resolve complaints, provide appropriate solutions, alternatives and ensure resolution within a given timeframe. - Maintain the daily targeted numbers of resolved inquiry status within comitted SLA /...

In order to support the Customs department in our plant in Kavadarci, we are looking for **Junior Customs Specialist **who can meet the challenges of the international market with openness, flexibility and enthusiasm. Use this chance and join our success! **Tasks**: - Implement customs processes and procedures and set up and review customs groups - Assure...

In order to support the Customs department in our plant in Kavadarci, we are looking for an **Senior Customs Specialist** who can meet the challenges of the international market with openness, flexibility and enthusiasm. Use this chance and join our success! **Tasks**: - Implement and optimize customs-relevant processes - Create and negotiate customs...

Gather customer insights through research such as regular Customer Journey Survey, Customer Loyalty Survey, Brand Health Track & Mystery Shopping. Giving visibility & recommendation based on customer experience standard. Monitoring customer experience standard across Jenius Customer Journey. Ensure the delivery of all AdHoc Researches i.e. New Product...

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Ensuring that our global community is safe and empowered to create and enjoy content is a core value at TikTok. The Advertiser Experience team plays a critical role in driving initiatives to mitigate risks in Ads and Commerce,...

Jakarta, Java, Indonesia Category Supply Chain Management Posted Date 12/23/2024 Job Id 354507 **About Signify** Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data...

Are you at your strongest while troubleshooting broken websites, and eager to learn more about web hosting? Do you know the difference between index.php, error 403, and SSH (WP-CLI)? Do you know how to move a WordPress website, or better yet, have you done it at your previous job, during your studies, or simply out of curiosity? Do you believe that customers...

Spenmo is building a magical payables experience for businesses in the Asia-Pacific region. We offer an all-in-one software that consolidates corporate cards, bill payments, approvals and accounting reconciliation into one sleek interface. Thousands of customers that use Spenmo across the region save over 50 hours and $10,000 every month. We are growing...

Customer Market Insight Specialist **Job Description**: 1. Identifying key market trends for all business segment and customer behavior 2. Formulating & conduct research (qualitative & quantitative) to identify business opportunities 3. Analyzing site survey data and synthesize into actionable insight 4. Providing report based on research result & marketing...

Job DescriptionWe are looking for a talented Brand Experience Specialist to join our team at Kay Collection. In this role, you will be responsible for creating innovative brand experiences through event planning and execution.ResponsibilitiesPlan event concepts from start to finish, including timeline, target audience, and objectivesNegotiate with vendors...

**Requirements**: - Bachelor's degree in Business, Marketing, or related field. - Proven leadership experience in customer experience or a related role. - Excellent communication and relationship-building skills. - Proficient in data analysis and feedback tools. - A strong understanding of the needs of the hospitality industry will be a...

**Requirements**: - Tracking customer experiences across online and offline channels, devices and touchpoints - Conduct research to identify profiling customer - Identifying customer needs and taking proactive steps to maintain positive experiences - Maintaining Customer existing database - Do the survey to all Customers - Maintain action plan after...

**Requirement**: - Diploma / Bachelor's degree in any major - Fresh graduate or max. 2 years of experience - Jakarta placement (but willing to work mobile) - Have a customer-oriented mindset and excellent communication skills. - Easily connect with people from a diverse range of backgrounds. - Track customer experiences across online and offline channels,...

Moladin is Indonesia’s leading mobility fintech platform with end to end financing solutions for all players in the used car and EV ecosystem. Moladin empowers its rapidly growing network of more than 26,000 active used car agents and dealer MSMEs, and provides used car consumers with better financing access through digitized loan underwriting. This is...

**Key Responsibilities**: Responsible to monitor, analyze and report Marketplace customer experience Hygiene component (live chat, order deliveries, order cancellations, reviews & discussion, and banner) Responsible to monitor and analyze all Kanmo Official Store health & performance To assist Marketplace Customer Experience Associate Manager in order to...