Customer/product Success Specialist
3 months ago
**Job description**
Product and Client Support Specialist (Healthcare)
The Specialist / Product and Client Support Specialist (Healthcare) is a key commercial role focused on delivering healthcare software solutions to customers and partners. This position collaborates with Sales and Product Management to meet customer needs.
**Responsibilities**
- Document and verify customer feedback/requirements
- Implement custom requirements for configurable products
- Lead testing and validation of custom requirements
- Handle customer feedback to shape the product roadmap
- Assist in the customer discovery process
- Introduce new features to existing customers
- Support new customer onboarding
- Maintain internal SOPs and customer manuals
- Contribute to the growth of a dynamic organization
**Qualifications**
- **Bachelor's in Life Science, Nursing, or Biomedical Engineering**:
- 1-2 years of customer-facing experience in healthcare
- Interest in HealthTech and basic programming skills (HTML, CSS, Python, etc.)
- Familiarity with testing, validation, and deployment
- Strong collaboration and communication skills
- Ability to multitask and manage varying priorities
- Goal-oriented and resilient
- EXCELLENT ENGLISH COMMUNICATION SKILLS
SUBJECT TITLE : FULLNAME | Product and Client Support Specialist (Healthcare)
Application Question(s):
- Have you previously worked in a health care setting in the same function?
- how much is your asking salary?
-
Geologist, Customer Success Specialist
6 months ago
Jakarta, Indonesia Micromine Full time**Geologist, Customer Success Specialist** **About Us** Founded 37 years ago, Micromine is a leading provider of next generation technology for the global mineral resources industry. With 22 international offices, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 active mine...
-
Client Success Specialist
6 months ago
Jakarta, Indonesia PT Prakasa Makmur Kencana Full time**Key Responsibilities**: - Conducting onboarding meetings, product tours, company presentations, and product demos. - Understanding customer context and goals and providing product information to best serve those goals. - Educating customers and optimizing their product setup for the quickest path to success. - Eliminating roadblocks in the way of...
-
IT Product Specialist
1 week ago
Jakarta, Indonesia PT. Osell Selection Indonesia Full time**Responsibilities**: - Lead the vision, strategy, and execution for the product line to meet business goals and user needs. - Effectively collaborate with Overseas Product Teams and cross-functional teams, including engineering, Business Development, and Operational Teams (Such as FBO, Finance, HR, etc) to define product requirements. - Define Product...
-
Marketing Advisor
8 months ago
Jakarta, Indonesia Kloud Connect Full time**Marketing Specialist Advisor (Customer Success)** Are you passionate about driving marketing success for consumer brands? Do you have a knack for building strong client relationships and helping them achieve their marketing goals? If so, we have an exciting opportunity for you! **Company**: Marketing Solutions **Position**: Marketing Specialist Advisor...
-
Customer Success Manager
6 months ago
Jakarta, Indonesia McEasy Full time**Uraian Pekerjaan** - Develop and maintain strong relationships with our existing customers, ensuring their success and satisfaction with our solutions - Conduct regular check-ins with our existing customers to understand their needs, address challenges, and identify opportunities for product optimization. - Monitor customer health metrics, identify churn...
-
Customer Success Manager
3 months ago
Jakarta, Indonesia SAP Full time**Requisition ID**:398543** **Work Area**:Sales** **Expected Travel**:0 - 100%** **Career Status**:Graduate** **Employment Type**:Regular Full Time** **Career Level**:T2** **Hiring Manager**:Anette Karlsson** **Recruiter Name**:Jini Perera** **Additional Locations**: What we offer We help the world run better. Who you’ll become As a part of joining the...
-
Customer Success Engineer
3 months ago
Jakarta, Indonesia EIS Group Full time**Description**: - Maintain a deep understanding of F5 distributed Cloud Solutions and educate customers on new features and releases, ensuring they derive maximum value from our products and drive expansion opportunities - Help customers consistently achieve their business outcomes following the Low touch Digital Processes - Monitor adoption and...
-
Customer Success Manager
4 weeks ago
Jakarta, Indonesia Cira Apps Ltd Full time**About us**: Cira Apps Limited is a SaaS company with solutions that enhance Office 365 productivity for iPhone and Android business users. CiraSync, the flagship product, is used by more than 12,000 companies to provide productivity gains and cost savings of contact and calendar automation. Cira Apps Ltd is a B2B provider of high-quality enterprise...
-
Customer Success Manager
3 months ago
Jakarta, Indonesia Cisco Systems Full time**What You'll Do**: As a Customer Success Manager, you play a crucial role in helping our customers successfully adopt and use Cisco technologies, driving value realization and growth. You will be the primary point of contact for customers, guiding them through software adoption and enabling them to accomplish their business and technical goals. Your...
-
Customer Success Executive
6 months ago
Jakarta, Indonesia Infobip Ltd Full timeAt Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 70+ offices on six continents, Infobip’s...
-
Customer Success Manager, Indonesia
1 month ago
Jakarta, Indonesia Salesforce Full timeJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
-
Customer Success Supervsior
2 months ago
Jakarta, Indonesia Kalibrr Full time**Key Responsibilities**: **Team Leadership**: Lead, mentor, and manage the customer success team to achieve high performance and professional growth. Set clear goals and KPIs for team members; monitor and evaluate their performance. Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and...
-
Customer Success
4 months ago
Jakarta, Indonesia Flecto.id Full timeFlecto is Indonesia's largest marketplace for new and pre-owned luxury watches. We are a technology-driven company, with founders having experiences in building and scaling multiple online marketplaces. **Customer Success Staff** - Bachelor's degree from a reputable University - Quick to learn and adaptable - Good interpersonal and social skills - Previous...
-
Product Development
6 months ago
Jakarta, Indonesia Engio Full time**About Our Client**: Our client is a thriving company in the commercial goods sector. We are currently seeking a skilled and motivated Product Development and Marketing Specialist to contribute to the growth and success of their product portfolio. As the Product Development & Marketing Specialist, you will be responsible for conducting market research,...
-
Customer Success Manager
3 months ago
Jakarta, Indonesia PST.AG Full time**Key Responsibilities** - Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. - Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and...
-
Customer Success Manager
3 months ago
Jakarta, Indonesia f5 Full timeEverything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview: Sounds interesting? Read on! What You’ll Do: - Ensure the success of F5 Low Touch Distributed Cloud customers by...
-
Customer Success Manager
6 months ago
Jakarta, Indonesia Curv Group LLC Full time**Customer Success Representative** Ready to dive into a world of innovation and make waves in customer success? We design, manufacture, and distribute groundbreaking products globally, and as we continue to grow, we're on the lookout for motivated individuals to join our vibrant team! **About Us**: With headquarters in Miami and Chicago, USA, we're not...
-
Customer Success Executive
6 months ago
Jakarta, Indonesia 99.co Full time**About us** We are looking for an experienced Customer Success Executive to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - Member account activation after the sale is complete. - Activate the...
-
Customer Success Executive
7 months ago
Jakarta, Indonesia 99.co Full time**About us** We are looking for an experienced Customer Success Executive to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you will do**: - Member account activation after the sale is complete. - Activate the...
-
Customer Success Account Manager
6 months ago
Jakarta, Indonesia Microsoft Full timeWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...