Head of Customer Experience Management

We are committed to empowering our employees to thrive in a rapidly changing world. Our ideal candidate is a proactive problem solver who can adapt quickly and drive results-oriented solutions.Key ResponsibilitiesCollaborate with local teams to resolve warranty-related issues concerning medium voltage switchgears and vacuum circuit breakers.Develop and...

Siemens Mobility is committed to empowering its people to stay resilient and relevant in a constantly changing world. As the Head of Digital Service Delivery, you'll play a pivotal role in driving digital transformation and excellence in customer experience across Indonesia.Your Key Areas of Focus:Digital Transformation: Lead the development and...

Job Requirements:Bachelor Degree or Master Degree in any fieldSolid Experience in Planning and Implementing Service Blueprint in Service Industry such as Hospital, Hotel, and Tourism.Proficiency in English and Mandarin language (plus point)Knowledge and Skills Required: Customer Service, Customer Satisfaction Index, and Good communication and diplomacyJob...

As a key player in the Gojek Group, you will oversee the development and execution of customer-centric marketing strategies across multiple business units. Your primary focus will be on managing the CRM team to drive user engagement and retention through data-driven insights and personalized communication.About the RoleLead the implementation of marketing...

About WegoWe are a leading travel search engine in the Middle East and Southeast Asia. Our goal is to provide users with a rich and engaging travel experience.The RoleWe are seeking a Customer Experience Director to join our team. As a Customer Experience Director, you will be responsible for developing and implementing product strategies to drive growth and...

Customer Experience Advocate Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advocate. The successful candidate will be responsible for managing patient complaints and ensuring that they are resolved efficiently.Main Responsibilities:Complaint Resolution: Manage and resolve patient...

Amar Bank is hiring a Customer Experience Director to lead the development and implementation of strategies that enhance customer satisfaction and loyalty. The ideal candidate will have a strong background in customer service and excellent leadership skills.Main ResponsibilitiesDevelop and Implement Customer-Centric Strategies: Create and execute plans to...

We empower our people to stay resilient and relevant in a constantly changing world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make a great addition to our vibrant international team.You'll make an...

Head of Franchise Customer Partnership DevelopmentV-Green Indonesia is looking for an experienced Head of Franchise Customer Partnership Development to join our team If you have a strong background in sales, marketing, and strategic partnerships, this is a great opportunity to drive growth and innovation in the EV charging sector.Responsibilities:Develop and...

Talent Acquisition and Organizational Development at Plaza Indonesia.Key Responsibilities:Elevate customer relationships through strategic planning and execution of enterprise-wide rewards programs.Leverage CRM expertise to design, develop, and implement a customer management strategy that drives loyalty.Analyze customer behavior and market trends to craft...

About the job Sales Head (Indonesia Vietnam)Mandatory SkillSales experience preferably in Fiber industryKnowhow of Yarn spinning industry and value chain operationsRaw material costing and Impact on value chainExperience in international marketsHands on with Excel and PowerpointData Handling: Impact of other fibers and China on...

About the Job:We are seeking a contract management SEO expert to join our team in Jakarta.This role involves enhancing our online presence through keyword research, trend identification, and white hat SEO techniques.As a contract management SEO expert, you will collaborate with our UK-based team and use your strong written communication skills in English to...

Account Management Role:The ideal candidate for this Customer Partnership Executive position should have excellent communication, problem-solving, and negotiation skills to manage relationships with e-commerce platforms and B2B customers. In this role, you will be responsible for ensuring the smooth delivery and receipt of products, developing strong...

Job OverviewPengiklan Anonim seeks a skilled professional to oversee patient service standards and create a delightful experience for our clients. As Service Experience Manager, you will be responsible for developing and implementing patient service standards, collaborating with various departments to ensure seamless operations, and maintaining excellent...

Direct message the job poster from Success Hire IndonesiaHead Hunter and Talent Acquisition - Real Estate, Lifestyle, Hospitality, Construction and Property Management specialistRole DescriptionThis is a full-time on-site role, located in Jakarta, for a Head of Sales (Ethical). The Head of Sales will be responsible for managing and overseeing the sales team,...

Job Description:Responsibilities:Developing and executing strategic marketing plans to drive brand awareness, generate leads, and increase sales of heavy Duty Truck.Involves market analysis, campaign management, customer engagement, and collaboration with sales teams to achieve business objectives.Provide market insights and sales data to support business...

We are now searching for a Head of Sales, a dynamic and experienced professional to lead our Sales department to the next level, and capture additional market share.The Head of Sales is responsible for overseeing all sales activities of the company in Indonesia and leading the sales team. Head of Sales is accountable for growing the business by acquiring new...

We are now searching for a Head of Sales, a dynamic and experienced professional to lead our Sales department to the next level and capture additional market share.The Head of Sales is responsible for overseeing all sales activities of the company in Indonesia and leading the sales team. The Head of Sales is accountable for growing the business by acquiring...

About VMLAs a global family of over 30,000 employees, we share a culture that values connection, belonging, and the power of differences. We strive to make a meaningful impact in every action and interaction.Our ExpertiseWe offer deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology, delivering end-to-end solutions...

We are seeking a visionary and results-driven Head of Product to lead the strategic direction and execution of our product offerings. As the Head of Product, you will be responsible for overseeing the entire product lifecycle, from ideation to launch, while managing and mentoring a team of product managers. You will collaborate closely with cross-functional...