Head of Customer Operations

The Head of Customer Service Operations will play a crucial role in leading our customer service delivery team in Indonesia. This individual will be responsible for driving the digital services transformation for industry services, aligning and developing new capabilities to support customers and service delivery.Main Accountabilities:Leading Service...

20,000,000 IDR ~ 40,000,000 IDR - Jakarta- Education: Min. Diploma degree in any kind of majors - Language: Fluent in English verbally and written - Experience: Min. 5 years of experience in managerial level on managing minimum 10 stores of local restaurant - Driver Licence : SIM A - Have own car to have a high mobilization (20% of work in Head Office, 80%...

About the RoleThe Division Head of Operations will play a critical role in driving business growth, improving operational efficiency, and enhancing customer experience at Avrist.Key ResponsibilitiesBusiness Growth Strategies: Develop and implement operational strategies to drive business growth and improve customer satisfaction.Operational Efficiency:...

**About the job Head of Operation (Health Tech)**: We are recruiting on behalf of one of the most prominent Health Tech companies looking to hire a Head of Operation who will be leading the Operation of its Insurance Division. **JOB SUMMARY**: - Develops annual planning and strategy objectives to maximize the effectiveness of the...

**ABOUT JANIO** Janio is a cross-border smart logistics solutions provider in Southeast Asia (SEA), connecting merchants, logistics partners, and major industry players across the globe. As we advance towards building this integrated end-to-end logistics network of key players, our evolving data-intelligent platform will empower SEA’s ecommerce businesses...

At least 10 years’ previous work experience in similar role or capacity - Has a vast knowledge about present Indonesian and International customs regulations. - Will to be located in North Jakarta PERSOLKELLY Indonesia is currently assisting one of our clients in **Freight Forwarder/Logistic Company** to find great talent as a **Head of Customs Clearance...

Pursue a career with PT Siemens Indonesia, where we foster innovation and growth through collaboration and expertise. Our company empowers employees to stay adaptable and responsive in a rapidly evolving environment.The Head of Operations and Services is responsible for leading the Customer Service (CS) Delivery team in Indonesia, focusing on Digital...

We are seeking a dynamic and driven Head of Operations to join our team in the plastic recycling industry. If you have a deep understanding of plastic recycling processes, a strong mechanical engineering background, and the leadership skills to drive our operations forward, we want to hear from you! **Position: Head of Operations - Plastic Recycling...

**Functions : Head of Loan Operations** **Summary** - The jobholder manages Loans Operations Indonesia and controlled environment and solves issues related to Loan Operations in respect of credit products, loan documentation, processing, reporting and workout accounts. - This position is accountable for all tasks handled by Loan Operations in accordance...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. **DESIGNATION**: Service Operation Unit...

We are looking for a seasoned professional to take on the role of Head of Recovery Operations at Cermati. As a key member of our executive team, this individual will be responsible for developing and implementing strategies to optimize our collections and recoveries processes, ensuring compliance with regulatory requirements and minimizing risk...

**About the job Division Head - Operational Risk (Bank)**: **JOB SUMMARY** This role will report directly to the Group Head Risk and responsible to lead and manage the Operational Risk team and ensure all the operational risks are going well. **PRIMARY RESPONSIBILITIES** - Lead and manage the Operational risk division of the bank - Update with the current...

Support Jakarta, Indonesia Hello, everyone! PT Valbury Asia Futures part of Valbury Asia Group is a financial services company based in Jakarta and established in 1999 #hiring **Head of CX/CS** position. Job Description: - Lead the Customer Services team within the division and continually improve the customer service experience in the division - Market &...

Align operations strategies with the company’s vision and values. Lead best practice in overall operations activities such as retail operations, online, logistics, warehouse, customer service and data analytics - Formulate business strategy, advise management and execute on all aspect of operations to achieve north star OKR, cost control and implement...

**Uraian Pekerjaan**: - Melaksanakan fungsi monitoring dan controlling proses pengikatan kredit (akad kredit), dokumen collateral (sertifikat, dll), dokumen file kredit, pembayaran biaya notaris, serta premi asuransi, dan penerbitan SP, agar seluruh proses tersebut tepat dan memínimalisir kesalahan di kemudian hari. **Kualifikasi**: - Batasan usia maks....

Head bakers are responsible for overseeing all aspects of their bakery’s baking operations. They ensure that all products are made to the highest quality standards and in accordance with customer orders. Head bakers also play an important role in developing new recipes, improving production methods, and training other staff members on best...

**Client Profile**: A fast growing and dynamic health services business **Job Role**: Operations Management **- Overseeing day to day operations of clinical and molecular laboratory. - Coordinating test procedures between different scientist / medical lab specialist. - Implementing new programs, testing procedures, methodologies and lab equipment. -...

**WHAT IS ON OFFER** Alfred H Knight has an exciting opportunity for a Head of Operation (Minerals and Metals) through its Indonesia entity PT AHK Testing to join our team based in Jakarta. PT AHK Testing Indonesia provides independent analysis and inspection services to the metals, minerals and solid fuels industries. We have a well-earned reputation for...

Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture). - Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved. - Customer surveys which include distribution forms and data from customers, data...

**Job Summary** - This role will need to contribute towards the future strategic direction and process innovation/improvements of Securities Services by keeping abreast of changes in customer needs, technology and business environment and taking pro-active steps to embrace and capitalize on these changes. The role requires extensive collaboration with...