Admin Customer Helpdesk

**Responsibility and Scope of work**: Helpdesk will be layer 0 Handle Ticketing system OTRS Handle Phone (Ext 5) Shifting applied Provide technical assistance and support for incoming queries and issues, related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Ask questions to determine nature of...

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

**Responsibilities** - Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard. - Establish vendor engagement, pricing and purchase SLA. - Set up IT assets and maintenance system to ensure ticketing, SLA, up to...

AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services. Deskripsi Pekerjaan Melakukan...

6,500,000 IDR ~ 7,500,000 IDR - Jakarta - Education : Bachelor Degree in IT/Computer Science or related major - Language: English communicative - Experience: At least 1-year of experience in Helpdesk & Monitoring 24/7 - Experience in handling ATM Systems (ATM driving/controller, monitoring system, etc.) - Have basic knowledge of IT systems in...

Provides technical assistance and support to customers Receives and answers, within well-established guidelines, to call center questions and complaints Answers users' inquiries regarding software and hardware operation to resolve problems Dispatches service requests on a day-to-day basis and escalates issues to 2nd level troubleshooters Maintain a...

**Qualification**: - Max 25 years old - **Diploma degree** majoring in Management/ Telecommunication / Computer Engineering / Electrical Engineering / Informatics or other related majors. - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides). - Skilled in archiving documents neatly and...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

**Responsibilities**: - You will provide helpdesk support to client customers, such as resetting passwords, creating access, and extending card validity for Virtual Credit Cards. - giving the solution for any issue related to the Virtual Credit Card to the client, etc. - You also need to work on problems of moderate scope where analysis of situations or...

**Job Descriptions**: - With minimum guidance from senior colleague and manager, responsible to develop and improve knowledge and technical skill in hardware and software used by company in order to provide solution to customer. Develop integrated collaboration within team to solve problems faced by internal users in order to achieve company's commitment to...

**Job Descriptions**: - With full guidance from senior colleague and manager, Helpdesk Jr. is responsible to develop and improve knowledge and technical skill in hardware and software used by company in order to provide solution to customer. Develop integrated collaboration within team to solve problems faced by internal users in order to achieve company's...

**JLL supports the Whole You, personally and professionally.** **Helpdesk Lead (Bank)** **Work Dynamics - Integrated Facilities Management** - Ensure to instil a culture of engagement in the team that match our ‘I am JLL’ behaviours of being an Expert, Proactive, Innovative, Versatile, team Player and valuing the Customer - demonstrating actions on a...

What will be your main function and you will collaboration with: Field Troubleshooters provide support to the maintenance organization in solving complex technical issues and spreading technical knowledge through the organization. Field Troubleshooter is typically involved in resolution of callouts or other complex technical issues if the Technical Helpdesk...

Saat ini kami membutuhkan kandidat terbaik dengan kualifikasi sebagai berikut: - Perempuan - Usia maksimal 30 tahun - Pendidikan D3/S1 - Pengalaman admin/helpdesk/call center - Menguasai Ms. Office (Mahir Excel) - Berperilaku dan berpenampilan baik Info lebih lanjut hubungi : 0812 1233 2741 **Job Types**: Full-time, Contract Contract length: 12...

**RT Lawrence Corporation is expanding!** We are US-based Software Development company with 30 years of experience and have offices in United States, Philippines and Taiwan. We aim to develop next generation B2B products every 7 years to stay ahead of the technology curve. We take pride on our propriety software that we modify and setup base on our clients...

Solecode is a leading digital transformation consultant dedicated to delivering rapid, high-quality solutions with exceptional UI/UX design and unmatched agility. We are committed to empowering enterprises on their digital transformation journey with innovative and effective strategies. We are currently seeking a skilled **IT Helpdesk** to join our team and...

**Job Purpose**:The purpose of the help desk is to resolve customer complaints and queries in an organized and accurate way through follow-ups and escalations. The goal is to ensure the customer can be satisfied with the problem handling. **This position will be reporting directly to the Helpdesk & Monitoring Manager.** **Main Responsibility** - Acting as...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Helpdesk Support RESPONSIBILITIES - Give...

Key Responsibilities Reporting Directly to IT Service Delivery Specialist Serve as the first contact with customers who need technical assistance via available channels Layer 1 support for troubleshooting, diagnosing, and resolving technical hardware and/or software issues such as end user devices, meeting room or town hall equipment Responding in a timely...

Location: Jakarta √ Job : Admin Helpdesk for IT Infrastructure Project Specification: - Bachelor Degree of Computer Science/Information Engineering/Information System - Female, Maximum 29 years old - Minimum GPA 3.00 - At least 1 years of experience on IT - Able to work on Documentation - Mastering Office Applications - Able to speak English - Have good...