Retention Account Manager
3 days ago
**Main Duties and Responsibilities**:
Building and maintaining relationships with new and existing clients
Ensuring customer satisfaction through professional communication
Assisting clients with queries
Promoting the company’s products and services in an effective manner
Regularly report to the management
Maintaining and updating our CRM
Achieving key performance indicators
University/College or other Degree in a relevant field
At least one year previous experience in Retention/Conversion in a regulated financial services company is considered an advantage
Have experience in Online Trading
Familiar with platform Meta Trader 4
Excellent communication skills - verbal and written
Ability to work as a part of a team
Ambitious, persuasive and highly self-motivated
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Retention
1 week ago
Jakarta, Indonesia Global Investa Capital Full timeRetention - Have good communication skills in dealing with customers - Can work individually and in a team - Able to work under pressure - Preferably has 3+ years experience in account management & account handling, building client relationship, business development or servicing - Experience in forex min 2 years - Positive attitude and passionate to learn...
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Retention Management Staff
2 weeks ago
Jakarta, Indonesia PT Bank Mandiri Taspen Full timeTanggung Jawab Melaksanakan proses pembiayaan (uang muka dan reimbursment) kegiatan Retention. Mengadministrasikan keluar masuk dokumen persuratan Retention. Berkoordinasi dengan Kantor Cabang tentang kegiatan dan proses biaya kegiatan Retention. Tugas Spesifik Membuat laporan pelaksanaan, realisasi biaya, dan merekap kegiatan Retention. Memverifikasi...
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Citiphone Retention Officer
4 days ago
Jakarta, Indonesia Citi Full timeCitiphone Retention Officer is an contract position responsible for assisting with customer service inquiries, and providing solutions based on client needs in coordination with the Customer Service function. Retaining Customer with Account Closure request with various Retention Programs and Retaining Customer requesting to cancel out loan and installment...
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Service Manager
7 days ago
Jakarta, Indonesia Citi Full timeThe Service Manager of Sales & Retention is an intermediate management position responsible for providing full leadership and direction to a Customer Service team that perform customer service activities, focusing on sales and retention strategy. The overall objective is to evaluate and manage performance, ensuring each team meets quality standards and...
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Retention and Loyalty Analyst
3 weeks ago
Jakarta, Indonesia Amartha Full timeAmartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the...
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Sales Retention
5 days ago
Jakarta, Indonesia PT VALDO SUMBER DAYA MANDIRI AREA JAKARTA Full timeSales Retention - Merchant Supplies We are looking for competent, motivated and ambitious Sales Account Officers/Executives to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you! Account Officers will communicate directly with clients and prospects, understand their individual...
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Client Success/account Manager
3 days ago
Jakarta, Indonesia BintanGO Full timeOverview The Account Manager is responsible for executing campaigns, maintaining relationships, and increasing retention rates for a portfolio of clients. They will work closely with multiple stakeholders, both internal and external, to ensure that campaigns are executed effectively and efficiently. The Account Manager must be highly organized and able to...
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Account Manager
4 days ago
Jakarta, Indonesia MileApp Full timeResponsible for managing and developing long-term relationships with key accounts - Identifying business opportunities - Conducting business planning - Providing customer service and ensuring the satisfaction and retention of key accounts - This role will require some work from the Jakarta office as well as the flexibility to work remotely - Minimum...
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Customer Acquisition and Retention Head
4 days ago
Jakarta, Indonesia PT Kimu Andalan Nusantara Full timeKualifikasi: - Pendidikan mínimal S1 (Marketing dan Bisnis). - Pengalaman yang terbukti dalam mengembangkan dan menerapkan strategi akuisisi dan retensi pelanggan. - Pemahaman yang baik tentang digital marketing, customer relationship management (CRM), and data analytics. - Keterampilan kepemimpinan, komunikasi, dan interpersonal yang sangat baik. -...
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Agency Impact Recruitment/retention
6 days ago
Jakarta, Indonesia Chubb INA Holdings Inc. Full timeJob Requirements This position would directly report to the Agency Impact Lead; as Subject Matter Experts in Agency Recruitment / Retention will ensure that the area under responsibility has impact in growth for Agency; ensures effective support in the sourcing and selection of new Agents to meet recruitment and manpower plans. Tracking performance by...
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Engagement & Retention Manager - Growth
2 days ago
Jakarta, Indonesia Kredivo Group Full timeThe Growth team focuses on maximizing the lifetime value of our existing customers by driving engagement and retention. We're looking for a Manager to own and optimize in-app engagement levers such Games and Missions, combining data-driven insights with creativity to deliver experiences that resonate with Kredivo users. This role is perfect for someone who...
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Director, Account Management
10 hours ago
Jakarta, Indonesia Anchanto Full time**NOTE**: Accepting applicants who already have full working and living rights in Indonesia and do not need visa sponsorship.** **About Anchanto**: Anchanto is a Singapore-based technology company that provides SaaS products to help businesses maximize their e-commerce potential. The suite of products includes solutions for omnichannel sales, fulfilment...
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Account Management Staff
4 days ago
Jakarta, Indonesia byOrange Full timeWe are currently seeking a dedicated and proactive Logistics Account Management Staff specializing in maintaining customer relationships to join our dynamic team. The primary focus of this role is to ensure the satisfaction and retention of existing clients in the logistics industry. **Responsibilities**: 1. Serve as the main point of contact for assigned...
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Account Manager
1 day ago
Jakarta, Indonesia PT Quad Sinergi Teknologi Full timeAchieve new monthly recurring revenue with new and existing customers to meet quarterly and annual sales quotas through end-to-end account management, solution sales and project coordination to cater to customers’ technology requirements Manage portfolio of existing customer accounts, to achieve revenue growth and maximize customer retention by developing...
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Account Manager
2 weeks ago
Jakarta, Indonesia MINDBODY Full time**About the Role** *** In this role, you are the face of ClassPass to our fitness partners and manage a high revenue book of business, in one of our most important markets. You already know how to manage client relationships, interpret their performance metrics, and come up with creative solutions to address their concerns.You are comfortable with numbers,...
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Account Manager
2 days ago
Jakarta, Indonesia PT Quad Sinergi Teknologi Full time**Key Responsibilities**: - **Client Relationship Management**: Build and maintain strong, long-lasting relationships with clients, serving as the primary point of contact for all account-related matters. - **Sales and Business Development**: Identify opportunities to upsell or cross-sell IT solutions, including cloud services, cybersecurity, IT...
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Logistics Account Management
1 day ago
Jakarta, Indonesia byOrange Full timeWe are currently seeking a dedicated and proactive Logistics Account Executive specializing in maintaining customer relationships to join our dynamic team. The primary focus of this role is to ensure the satisfaction and retention of existing clients in the logistics industry. **Responsibilities**: 1. Serve as the main point of contact for assigned existing...
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Account Manager
3 weeks ago
Jakarta, Indonesia Nimbly Full time**About Nimbly (** A) A) mobile solution that automates workflows, improving efficiency and generating cost savings by providing data-driven insights from field operations remotely and in real-time. Built by passionate founders and VC backed, Nimbly enables best in class companies like KFC, 7-Eleven, Under Armour, and Cargill to be more agile, deploying...
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Telesales Renewal
2 weeks ago
Jakarta, Indonesia Lamudi.co.id Full time**Account Management**: Menjadi partner bagi pelanggan yang sudah berlangganan produk iklan Lamudi semenjak periode berlangganan dimulai sampai dengan selesai, dan membantu memberikan solusi bagi pelanggan ketika menghadapi permasalahan teknis **Upselling**: Mengajak pelanggan untuk menambahkan produk tambahan atau besaran paket dari paket awal yang telah...
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Service Delivery Account Manager
2 weeks ago
Jakarta, Indonesia AECO Energy Full time**SERVICE DELIVERY ACCOUNT MANAGER** **Functional Scope** The Account Management team is primarily responsible for achieving the Corporate Renewal objective set and the delivery of the Power Choice Electricity Plus Program. Service Delivery Account Manager(s) are accountable for a defined set of customers and must manage them in accordance with company...