Customer Success

5 days ago


Surabaya, Indonesia PT SPC Full time

Engage with our key merchants and help resolve issues and inquiries
- Proactively spot and correct any issues that could affect customer satisfaction or retention
- Identify opportunities for cross-selling and upselling by recommending additional products or services that meet customer
- Identify customer needs and help customers use specific features and increase the adoption rate.

**Requirements**:

- Diploma Degree/bachelor's degree in communication or management
- Minimum 1-3 years of relevant experiences in Account Manager, Customer Success or Account Executive (MUST HAVE)
- Excellent problem-solving abilities and consultative
- Customer Service oriented

Jenis Pekerjaan: Penuh Waktu, Kontrak
Panjang kontrak: 3 bulan

Pendidikan:

- D1-D4 (Diutamakan)

Pengalaman:

- Account Executive/Customer Service: 1 tahun (Diutamakan)


  • Sales Manager

    3 weeks ago


    Surabaya, Indonesia SMS Perkasa (PT Sumber Makmur Surya Perkasa) Full time

    Who are we? Welcome to SMS Perkasa - an innovative steel and building materials distributor, at the forefront of technology and change. Imagine a startup's agility, but with the resources and stability of an established company - that's us! We work hard and play hard. We're a team of go-getters with a strong drive to win, but we don't forget to have fun...


  • Surabaya, Indonesia PT Jiva Agriculture Indonesia Full time

    **Roles & Responsibilities**: - **Consistently make a good relation with the customer** - **Follow up with the existing customers to get feedback and understanding of the issue** - **Communicate with customers to understand their requirements and needs** - **Introducing to customers related to new product launch, other promotions** - **Assisting in...


  • Surabaya, Indonesia ITGENIO Full time

    **ITgenio is an international school for online education. We teach children and teenagers from 5 to 18 years old online from anywhere in the world.** **And now we are looking for a Customer Service Manager with experience in the English-speaking market (USA, Canada, UK) to join our team.** **What you will do**: - Systematize and qualify new leads in...


  • Surabaya, Indonesia Angusta System - AndTalent Full time

    AndTalent under Angusta Systems Company Australia - connects high-quality professionals with leading Australian companies for mutual success company based in Australia - is hiring for a position! **Customer Service Representative** AndTalent is a distinguished talent pool company facilitating the connection between highly skilled professionals and...


  • Surabaya, Indonesia Ninja Van Full time

    Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

  • Sales Manager

    1 week ago


    Surabaya, Indonesia ITGENIO Full time

    **ITgenio is an international school for online education. We teach children and teenagers from 5 to 18 years old online from anywhere in the world.** **And now we are looking for a sales manager with experience in the English-speaking market (USA, Canada, UK) to join our team.** **What you will do**: - systematize and qualifying new leads in CRM; -...


  • Surabaya, East Java, Indonesia Michael Page Full time

    About Michael PageMichael Page is a leading recruitment agency in the building materials industry. We are looking for an experienced General Manager to join our team. The ideal candidate will have a proven track record of success in sales leadership roles and possess strong leadership, communication, and interpersonal skills.Key Responsibilities:Sales...

  • Branch Operation

    2 weeks ago


    Surabaya, Indonesia Bollore Logistics Asia Pacific Full time

    Supervise general operation day to day activity air and sea (export & import) Surabaya office by check and monitoring the folio registration, dispatch invoice to customer, speed of invoicing & closing and in providing customer solutions and translate customer needs into a successful execution process. **Requirements**: - Bachelor/Master Degree in...


  • Surabaya, East Java, Indonesia Michael Page Full time

    About Our BusinessWe are a dynamic building materials distributor in Surabaya, committed to delivering exceptional service to our customers. Job SummaryWe're seeking a highly motivated General Manager to join our team and drive revenue growth through effective sales strategies.As a leader, you'll be responsible for developing and executing strategic sales...


  • Surabaya, East Java, Indonesia Michael Page Full time

    About Michael PageWe are a leading recruitment agency in the building materials industry. We require an experienced General Manager to lead our sales team. The successful candidate will have a proven track record of success in sales leadership roles and possess strong leadership, communication, and interpersonal skills.Job Description:Sales Strategy...

  • Account Manager

    1 week ago


    Surabaya, Indonesia AIMSIS Full time

    Build and maintain strong, long-lasting client relationships; Develop trusted advisor relationships with key accounts and customer stakeholders; Ensure the timely and successful delivery of our solutions according to customer needs and objectives; Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders; Prepare...


  • Surabaya, East Java, Indonesia Michael Page Full time

    About Michael PageAs a leading recruitment agency in the building materials industry, we are seeking an experienced General Manager to join our team. The ideal candidate will have a proven track record of success in sales leadership roles and possess strong leadership, communication, and interpersonal skills.Key Responsibilities:Sales Strategy Development:...


  • Surabaya, Indonesia PT Link Net Tbk Full time

    **Responsibilities**: - Be the primary point of contact and build long-term relationships with customers - Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Communicate clearly the progress of...

  • Financial Advisor

    1 week ago


    Surabaya, Indonesia RecruitFirst Indonesia Full time

    Position: Premier Bancassurance Consultant Location: Many areas across Indonesia The objective of Premier Bancassurance Life Consultants is to promote, educate and sell insurance products through our partner Banks Branch to Affluent or high-end network segment. Successful performance will be achieved by developing strong relationship with the Branch staff,...


  • Surabaya, Indonesia Salam Pacific Indonesia Lines Full time

    **Level**: Middle Manager **Education**: Min. Bachelor's Degree **Experience**: Min. 5 years **About the Job** - This position is responsible to grow revenue, profitability and - trading base of the Ad-hoc, Medium and Large customer - classifications through acquisition of new customers, - development of existing customers. Improvement of revenue -...


  • Surabaya, East Java, Indonesia Michael Page Full time

    About Our CompanyWe are a leading building materials distributor in Surabaya. Job DescriptionDevelop and execute strategic sales plans to drive revenue growth and market expansion. Identify opportunities, trends, and competitive landscapes to optimize sales performance.Lead and mentor the sales team to ensure alignment with organisational goals. Provide...

  • Account Manager

    4 weeks ago


    Surabaya, Indonesia 99.co Full time

    **About us** We are looking for an experienced **Account Manager in Surabaya** to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **Responsibilities**: - ** **Actively seeking new clients. - Develop new business and/or...


  • Surabaya, Indonesia 99.co Full time

    We are looking for a competent** Account Manager **to create long-term, trusting relationships with our customers and develop new business from existing clients and actively seek new sales opportunities. **Responsibilities** - Serve as the lead point of contact for all customer account management matters - Build and maintain strong, long-lasting client...

  • Account Manager

    1 week ago


    Surabaya, Indonesia 99.co Full time

    **About us** We are looking for an experienced **Account Manager in Surabaya** to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you will do** - Actively seeking new clients. - Develop new business and/or...


  • Surabaya, Indonesia SabiKerja Full time

    Description: SabiKerja is a curated headhunter agency based in Jakarta that is well-known as a one-stop talent solution in which we connect curated quality talent with the institution or company that partners with us. We represent our client that is a well-known manufacturer and retailer of gold jewelry in Indonesia, with a wide range of designs and...