Customer Success
4 weeks ago
Engage with our key merchants and help resolve issues and inquiries
- Proactively spot and correct any issues that could affect customer satisfaction or retention
- Identify opportunities for cross-selling and upselling by recommending additional products or services that meet customer
- Identify customer needs and help customers use specific features and increase the adoption rate.
**Requirements**:
- Diploma Degree/bachelor's degree in communication or management
- Minimum 1-3 years of relevant experiences in Account Manager, Customer Success or Account Executive (MUST HAVE)
- Excellent problem-solving abilities and consultative
- Customer Service oriented
Jenis Pekerjaan: Penuh Waktu, Kontrak
Panjang kontrak: 3 bulan
Pendidikan:
- D1-D4 (Diutamakan)
Pengalaman:
- Account Executive/Customer Service: 1 tahun (Diutamakan)
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