Customer Care

1 week ago


Jakarta, Indonesia Agent&Co Full time

Job desc:

- Listen to customer complaints and try to identify the cause of their problem
- Identify the appropriate response and strategy to solve customer issues as quickly as possible
- Ensure customer satisfaction and maintain professional customer support

Jenis Pekerjaan: Penuh Waktu

Gaji: Dari Rp4.900.000 per bulan

Kemampuan Bekerja Jauh dari Rumah/Pindah Rumah:

- Jakarta: Melakukan pulang-pergi kerja dengan jarak yang jauh tanpa mengganggu kinerja atau berencana pindah tempat tinggal sebelum mulai bekerja (Diwajibkan)


  • Customer Care

    22 hours ago


    Jakarta, Indonesia PT SUPER SPRING Full time

    PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki 43 kantor cabang di seluruh Indonesia...

  • Customer Care Lead

    5 days ago


    Jakarta, Indonesia Alterra Indonesia Full time

    Make sure customer care agent meet the SLA regarding solve the complaint from customer Manage all agents to have more knowledge regarding product and promotion Make sure the answer from the agent is the same as the question from the customer. Create reporting regard Customer satisfy (C-SAT), Aging ticket, top of complain, and SLA. **Report weekly...


  • Jakarta, Indonesia PT. INTI PRIMA RASA Full time

    Responsible to handling call center for customer complaints / PFS Care - Handling customer service for follow up customers - Must be able to handling and maintain emotions customers **Requirements**: - At least 3 years in Call Center / Customer Care - Must be able to handling and maintain emotions customers - English is a must - Communicative and good...

  • Customer Care

    4 weeks ago


    Jakarta, Indonesia PT Recruit First Indonesia Full time

    Industry : Insurance Location: South Jakarta **Description**: - Handle customer complaints, inquiries, and requests. - Monitor and follow up on pending cases. **Requirements**: - Bachelor’s degree (minimum). - **1-2 years of experience in customer care,** preferably in the banking or insurance industry. - Able to understand English. - Proficient in...

  • Customer Care

    4 weeks ago


    Jakarta, Indonesia PT SUPER SPRING Full time

    PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki 43 kantor cabang di seluruh Indonesia...

  • Customer Care

    6 days ago


    Jakarta, Indonesia PT Mustika Land Full time

    Persyaratan Pendidikan mínimal S1 jurusan semua jurusan Pengalaman kerja mínimal 3 tahun sebagai Customer Care atau Marketing Promo di industri properti Memiliki kemampuan komunikasi yang baik secara verbal maupun non-verbal Memiliki ide-ide kreatif Teliti, jujur, dan berintegritas Tanggung Jawab Merespon pesan atau telepon dari konsumen di berbagai...

  • Admin Customer Care

    2 days ago


    Jakarta, Indonesia PT Onna Prima Utama Full time

    Memberikan pelayanan terhadap keluhan pelanggan dengan baik, sopan dan ramah - Memberikan solusi yang tepat untuk keluhan pelanggan - Memantau proses perbaikan produk sampai pengiriman ke pelanggan, untuk produk yang dikeluhkan. - Memberikan dan membuat laporan customer care - Memberikan analisa terhadap keluhan ke divisi terkait untuk mendapatkan...


  • Jakarta, Indonesia Calysta Skin Care Full time

    PT Calysta Prima Estetik - Calysta Skin Care sedang membutuhkan: Customer Service Jobdes: 1. Menerima kedatangan pasien 2. Memberikan informasi umum dan layanan yang tersedia 3. Merencanakan dan melaksanakan jadwal control (follow up) 4. Mendokumentasikan data base pelanggan/Rekam Medis 5. Menjaga hubungan baik dengan pasien 6. Melayani pemberian dan...


  • Jakarta, Indonesia Siemens Healthineers Full time

    Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...

  • Customer Care Staff

    1 week ago


    Jakarta, Indonesia Rentokil Initial Full time

    Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...


  • Jakarta, Indonesia PT.Nath Andalan Full time

    Customer Care Ticketing Placement: Jakarta Barat (KS Tubun) Kualifikasi: 1. Any gender usia max 30 2. Pendidikan min. SMK 3. Have experience as a Call Center or Ticketing Reservation Agent 4. Fluent in english especially conversation 5. Familiar with Salesforce, Sabre, Amadeus, Galileo System 6. Ready join ASAP **Job Types**: Full-time,...


  • Jakarta, Indonesia tiket.com Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases,...


  • Jakarta, Indonesia Global Tiket Network Full time

    We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing...


  • Jakarta, Jakarta, Indonesia PT Info Tekno Siaga Full time

    We are seeking a Senior Leader in Customer Care to join our team. In this role, you will be responsible for leading our customer support, service operations, and experience strategies in the fintech industry.This is a customer-centric role that requires a strong understanding of fintech regulations, customer support best practices, and digital banking...

  • Customer Care

    5 days ago


    Jakarta, Indonesia CAR GLASS Indonesia Full time

    WE ARE... Car Glass Indonesia is a young, passionate web startup operating in London and Copenhagen. Our mission is to make it super simple to replace car glass and windscreens with unmatched customer care. The platform provides an “on location” car glass replacement service in Indonesia. Our goal is to provide instant and easy online service with a...


  • Jakarta, Indonesia NH Korindo Sekuritas Indonesia Full time

    NH Korindo Sekuritas Indonesia is seeking a dedicated and customer-oriented individual to join our team as a Customer Care and Services Staff. As part of our Customer Care and Services team, you will play a vital role in ensuring that our clients receive exceptional service and support. **Key Responsibilities**: - **Client Communication**: Act as the...


  • Jakarta, Indonesia FedEx Express APAC Full time

    **职务名称**: FedEx Express APAC **Job Title**: ID0828: Manager Customer Care **职务申请 ID**: RC170066 **地点**: Jakarta, 印度尼西亚 **职务类型**: Regular Customer Support; Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team) Education: Bachelor’s degree or equivalent, in any discipline...


  • Jakarta, Indonesia Fedex AMEA Full time

    Customer Support; Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team) Education: Bachelor’s degree or equivalent, in any discipline Experience: Four (4) years of relevant work experience FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action...

  • Customer Care

    5 days ago


    Jakarta, Indonesia Desoutter GmbH Full time

    **Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...


  • Jakarta, Indonesia Summarecon Full time

    **Requirements**: - Usia max. 25 Tahun - Lulusan D3/S1 semua jurusan - 1 Tahun dibidang Customer Care - Dapat berkomunikasi dengan baik - Berpenampilan menarik - Bersedia bekerja shifting - ** Penempatan Kerja, Summarecon Mall Serpong** **Job Descriptions**: - Memastikan kepuasan dan kenyamanan pelanggan - Mengawasi dan memastikan kesiapan fasilitas...