Customer Care B2B Team Leader

Job purpose: Customer Care B2B Jr Supervisor is responsible to ensure the CC B2B Team running well as per agreed KPI & SLA by being an intermediary between the operational functions of customer service and Customer Care Management and to provide insights for Customer Care management to formulate the strategies to increase customer satisfaction **Your main...

**Customer Care Team Lead**: Jakarta, Jakarta - Work Type: Full Time **Role & Responsibilities** - Responsible for Honest Care Operation end to end monitoring including supervision of a group of Customer Care Specialist, ensure the 24/7 operation work accordance to company standard - Provide regular (weekly & monthly) coaching and counseling to all team...

**Customer Care Specialist**: Jakarta, Jakarta - Work Type: Full Time **About us**: We’re a financial services company leveraging cutting-edge technology to bring fintech and financial solutions to the underserved Southeast Asia market. The team is a diverse and carefully selected group of world-class finance and tech professionals. Our Indonesia team is...

Requirement: - Experience as a KYC Team Leader min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time effectively. - Minimal...

**Your main duties in flying with us**: - ** Assisting The Customer Care Learning & Development Leader in Executing Competition Programs**:Facilitate internal competitions within the customer care division to identify and nurture talent; handle external selection processes and debriefing materials for competitions; assist participant’s needs and...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...

**Customer Success Team Leader** **Responsibilities**: - Work closely with the team, motivating and coaching them - Facilitate regular weekly 1 on 1’s and team meetings - Keeping up to date with business development and new product lines - Reporting to the Head of Customer Success - Manage day-to-day line activities, prioritize and make risk/impact...

**Kualifikasi**: - Pria/Wanita - Pendidikan Min. D3 Semua Jurusan - Umur Maksimal 35 tahun - Pengalaman min. 1 tahun sebagai Team Leader Telemarketing - Memiliki Kemampuan MS Office - Memiliki Smartphone android **Jobdesc**: - Memonitoring Officer - Berkoordinasi target antar divisi dan department - Membuat data untuk pengerjaan officer Jenis Pekerjaan:...

Dibutuhkan Resepsionis untuk lokasi di Pancoran, Jakarta Selatan, kualifikasi: - Pria / Wanita - Usia maks. 30 tahun - Good looking - Good Communication skill - Tinggi badan Wanita min. 160 cm - Tinggi badan Pria min. 172 cm - Berat badan proposional - Familiar dengan lingkungan Mall - Dapat mengoperasikan ms. Office (Word, Excel, dll) - Pengalaman Customer...

Kualifikasi: - Wanita - Usia Max 30 tahun - Min Pendidikan SMK/D3 Pemasaran - Berpengalaman di bidang customer care/service min 1 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain customer Jenis...

**Kualifikasi**: 1. Pendidikan min. SMA/SMK Sederajat 2. Pengalaman min. 1 tahun sebagai team leader desk collection. 3. Mampu berkomunikasi dan bernegosiasi dengan baik, terutama dalam menangani kasus penagihan yang sulit 4. Memimpin dan memotivasi tim untuk mencapai target penagihan, serta memantau kinerja masing-masing anggota 5. Menyusun laporan...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Hubungan Masyarakat, Penjualan dan Pemasaran, Pengembangan Bisnis, Teknik, Lainnya, Teknik, Telekomunikasi, General Management, Telemarketing, Penjualan (Teknis), Pemasaran (Teknis), Broker Asuransi, Sumber Daya Manusia, Asisten Teknis Kesehatan, Dokter Umum, Keuangan,...

E-Commerce Marketing & Customer Care Marketing - Bachelor's degree of Marketing or similar relevant field - Have a minimum of 5 years of experience as e-Commerce enterprises - Strong background and well experience in Fashion Retail E-commerce that covers (Merchandising strategy, Digital Marketing & Customer Care) - Have a strong Business mindset, technology...

PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki lebih dari 43 kantor cabang di seluruh...

Are you passionate about providing exceptional customer service in the dynamic world of logistics? Kuehne Nagel, a global leader in logistics and supply chain solutions, is seeking a talented and motivated individual to join our team as a Sea Logistics ISC Customer Care Specialist in Indonesia. ** Your Role **:You will support customers by providing helpful...

Customer Care - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan...

Follow up with customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support. Give Respond, Proceed & Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately & based on service quality...

**Key Responsibilities / Accountabilities**: - To achieve the sales target set by the Company for CRRT medical Equipment, Machines & Consumable. - Responsible to for the success of hospital listing as per agreed target, taken into consideration some factors before the listing are followed up e.g. (ability of hospital for supporting CRRT Therapy, competent...

**Kualifikasi**: 1. Pendidikan min. SMA/SMK Sederajat 2. Pengalaman min. 1 tahun sebagai team leader contact center (khususnya TL Deskcollection) 3. Mampu berkomunikasi dan bernegosiasi dengan baik, terutama dalam menangani kasus penagihan yang sulit 4. Memimpin dan memotivasi tim untuk mencapai target penagihan, serta memantau kinerja masing-masing...

**About us** We are looking for an experienced **Team Leader Developer Sales** to join our diverse team of people who are passionate about taking the real estate industry into the age of technology through innovation and a desire to solve its multitude of challenges. **What you'll do**: - Develop and coach the team while contributing individually as a...