Customer Care B2B Team Leader

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases,...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing...

Job purpose: Customer Care B2B Jr Supervisor is responsible to ensure the CC B2B Team running well as per agreed KPI & SLA by being an intermediary between the operational functions of customer service and Customer Care Management and to provide insights for Customer Care management to formulate the strategies to increase customer satisfaction **Your main...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. LI-Hybrid Customer Care Training Team Leader is responsible for ensuring training sessions are...

We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. LI-Hybrid Customer Care Training Team Leader is responsible for ensuring training sessions are...

Lowongan Kerja Team Leader B2B merchant BNPL Kriteria: - Pria - Min Lulusan SMA sederajat - Berpengalaman di bidang yang sama min 1 tahun - Berpengalaman di B2B merchant dan Leader - Memiliki jaringan luas dan memiliki team sendiri di utamakan - Terbiasa dengan target dan terbiasa dengan tekanan - Memiliki laptop sendiri Benefit: - Gaji Pokok -...

Make sure customer care agent meet the SLA regarding solve the complaint from customer Manage all agents to have more knowledge regarding product and promotion Make sure the answer from the agent is the same as the question from the customer. Create reporting regard Customer satisfy (C-SAT), Aging ticket, top of complain, and SLA. **Report weekly...

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...

Kualifikasi: - Pendidikan mínimal SMA. - Maksimal usia 35 tahun. - Berpengalaman sebagai Team Leader/Coach dan pernah handle SPG. - Bersedia mobile. - Memiliki dan dapat mengendarai kendaraan bermotor. - Memiliki SIM C aktif. - Diutamakan yang berdomisili Jakarta Utara atau Jakarta Barat. Jobdesk: - Bertanggung jawab terhadap pelaksanaan EDUKASI produk...

Develop and implement client services standard operation procedures (SOP). - Ensure that the Customer Care team is working efficiently. - Handling inquiries related within the Customer care Department to ensure the effectiveness and on-time implementation. - Monitor the customer care department, internal databases that consist the information are clear and...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...

PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki 43 kantor cabang di seluruh Indonesia...

Responsible to handling call center for customer complaints / PFS Care - Handling customer service for follow up customers - Must be able to handling and maintain emotions customers **Requirements**: - At least 3 years in Call Center / Customer Care - Must be able to handling and maintain emotions customers - English is a must - Communicative and good...

**Customer Success Team Leader** **Responsibilities**: - Work closely with the team, motivating and coaching them - Facilitate regular weekly 1 on 1’s and team meetings - Keeping up to date with business development and new product lines - Reporting to the Head of Customer Success - Manage day-to-day line activities, prioritize and make risk/impact...

**Job Description Summary**: You are expected to work closely with the Country Lead and play a strategic role in identifying and managing high impact opportunities (B2B Key Accounts) within the sales channel vertical. The success of this role will rely largely on your ability to shape sales strategies and initiatives to lead the sales process, drive account...

Job Description Summary You are expected to work closely with the Country Lead and play a strategic role in identifying and managing high impact opportunities (B2B Key Accounts) within the sales channel vertical. The success of this role will rely largely on your ability to shape sales strategies and initiatives to lead the sales process, drive account...

**SwipeRx** is the number one app for pharmacies across southeast Asia. Today, SwipeRx connects over 250,000 pharmacy professionals from 50,000 pharmacies which reach more than 150 million patients every month. 1 in every 3 licensed pharmacists across Southeast Asia use SwipeRx to access free online professional education, pharmacy-specific news, practical...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

E-Commerce Marketing & Customer Care Marketing - Bachelor's degree of Marketing or similar relevant field - Have a minimum of 5 years of experience as e-Commerce enterprises - Strong background and well experience in Fashion Retail E-commerce that covers (Merchandising strategy, Digital Marketing & Customer Care) - Have a strong Business mindset, technology...