Customer Service Care
6 days ago
Berkomunikasi dengan klien dan pelanggan mengenai pengalaman menggunakan produk atau jasa dari perusahaan.
- Menjawab pertanyaan yang diajukan oleh pelanggan atau klien mengenai jasa atau produk yang ditawarkan perusahaan.
- Mendengarkan keluhan dan kekhawatiran pelanggan atau klien dalam menangani masalah mereka (handling complain)
- Bertanggung jawab membuat laporan harian dan bulanan
- Usia **23** - **30** tahun
- Berpenampilan menarik dan mudah beradaptasi
- Pendidikan **Minimal** Diploma 3 (D3) / Strata 1 (S1)
- **Bersedia Bekerja di Bidang Layanan**:
- **Tidak sedang kuliah atau melanjutkan pendidikan**:
- Pengalaman Customer Service/Customer Care/Resepsionis/Bidang Pelayanan Lainnya mínimal 1-2 Tahun
- **Menguasai komputer, MS. Office dan Internet**:
- **Komunikatif** dan **multitasking**.
- Detail Oriented
- Bisa mengendarai motor dan mempunyai SIM C
- Mampu berbahasa inggris secara aktif menjadi nilai tambah
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Customer Service Klinik
1 week ago
Jakarta, Indonesia Calysta Skin Care Full timePT Calysta Prima Estetik - Calysta Skin Care sedang membutuhkan: Customer Service Jobdes: 1. Menerima kedatangan pasien 2. Memberikan informasi umum dan layanan yang tersedia 3. Merencanakan dan melaksanakan jadwal control (follow up) 4. Mendokumentasikan data base pelanggan/Rekam Medis 5. Menjaga hubungan baik dengan pasien 6. Melayani pemberian dan...
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Customer Care Supervisor
2 weeks ago
Jakarta, Indonesia PT. INTI PRIMA RASA Full timeResponsible to handling call center for customer complaints / PFS Care - Handling customer service for follow up customers - Must be able to handling and maintain emotions customers **Requirements**: - At least 3 years in Call Center / Customer Care - Must be able to handling and maintain emotions customers - English is a must - Communicative and good...
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Customer Care and Services Staff
1 week ago
Jakarta, Indonesia NH Korindo Sekuritas Indonesia Full timeNH Korindo Sekuritas Indonesia is seeking a dedicated and customer-oriented individual to join our team as a Customer Care and Services Staff. As part of our Customer Care and Services team, you will play a vital role in ensuring that our clients receive exceptional service and support. **Key Responsibilities**: - **Client Communication**: Act as the...
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Customer Care Manager
1 week ago
Jakarta, Indonesia PT SUPER SPRING Full timeDevelop and implement client services standard operation procedures (SOP). - Ensure that the Customer Care team is working efficiently. - Handling inquiries related within the Customer care Department to ensure the effectiveness and on-time implementation. - Monitor the customer care department, internal databases that consist the information are clear and...
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Customer Care
1 week ago
Jakarta, Indonesia PT SUPER SPRING Full timePT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki 43 kantor cabang di seluruh Indonesia...
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Customer Care B2B Team Leader
5 days ago
Jakarta, Indonesia Global Tiket Network Full timeJob purpose: Customer Care B2B Team Leader is responsible to ensure all B2B notification running well as per agreed KPI & SLA **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases, providing settlement solutions and recovering to achieve customer satisfaction. - Manage Customer Care B2B teams (Agents) performance...
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Customer Care Executive
2 weeks ago
Jakarta, Indonesia Siemens Healthineers Full timeDo you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally...
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Customer Care Staff
2 weeks ago
Jakarta, Indonesia Rentokil Initial Full timeRentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...
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Customer Care Staff
4 days ago
Jakarta, Indonesia Rentokil Initial Full timeRentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...
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Customer Care Lead
2 weeks ago
Jakarta, Indonesia Alterra Indonesia Full timeMake sure customer care agent meet the SLA regarding solve the complaint from customer Manage all agents to have more knowledge regarding product and promotion Make sure the answer from the agent is the same as the question from the customer. Create reporting regard Customer satisfy (C-SAT), Aging ticket, top of complain, and SLA. **Report weekly...
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Customer Care
1 week ago
Jakarta, Indonesia PT Atlas Copco Indonesia Full timeOur solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** **Your Role** In this role you are responsible to carry...
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Customer Service
1 week ago
Jakarta, Indonesia PT. Calysta Prima Estetik Full timePT Calysta Prima Estetik - Calysta Skin Care sedang membutuhkan: Customer Service Jobdes: 1. Menerima kedatangan pasien 2. Memberikan informasi umum dan layanan yang tersedia 3. Merencanakan dan melaksanakan jadwal control (follow up) 4. Mendokumentasikan data base pelanggan/Rekam Medis 5. Menjaga hubungan baik dengan pasien 6. Melayani pembayaran dari...
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Admin Customer Care
1 week ago
Jakarta, Indonesia PT Onna Prima Utama Full timeMemberikan pelayanan terhadap keluhan pelanggan dengan baik, sopan dan ramah - Memberikan solusi yang tepat untuk keluhan pelanggan - Memantau proses perbaikan produk sampai pengiriman ke pelanggan, untuk produk yang dikeluhkan. - Memberikan dan membuat laporan customer care - Memberikan analisa terhadap keluhan ke divisi terkait untuk mendapatkan...
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Customer Care B2B Team Leader
1 week ago
Jakarta, Indonesia tiket.com Full timeWe think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases,...
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Customer Care B2B Team Leader
1 week ago
Jakarta, Indonesia Global Tiket Network Full timeWe think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. - That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure. **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing...
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Customer Care Staff
1 week ago
Jakarta, Indonesia Samora Group Full time**Requirements**: - At least **1** year of working experience **in the related field in **consumer goods company**: - Required skill(s)**:Customer Care, Relationship Management, MS Office**: - ** Knowledge of CRM Systems is a plus**: - ** Good command in English both oral and written**: - Customer orientation and able to adapt/ respond to different...
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Customer Service
1 week ago
Jakarta, Indonesia PT. Salam Pacific Indonesia Lines Full timeThe Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk...
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Customer Service
2 weeks ago
Jakarta, Indonesia Emarald Group Full timeDescriptions: - Provide post-sales support of Hitachi Vantara ("Hitachi") Storage solutions. Perform installation, maintenance, upgrades, implementation and emergency systems support. - Provide pre-sales support to sales and marketing teams to architect workable and deliverable technical solutions that address customer needs. - Provide first level customer...
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Customer Care
2 weeks ago
Jakarta, Indonesia CAR GLASS Indonesia Full timeWE ARE... Car Glass Indonesia is a young, passionate web startup operating in London and Copenhagen. Our mission is to make it super simple to replace car glass and windscreens with unmatched customer care. The platform provides an “on location” car glass replacement service in Indonesia. Our goal is to provide instant and easy online service with a...
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Customer Service Coordinator
2 weeks ago
Jakarta, Indonesia Time International Full timeAct as the first line of contact in addressing clients’ queries and needs; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed - Engage clients and build long-term relationships by going the extra mile, keeping in mind clients’ satisfaction as a core service value -...