Customer Service Team Lead

We are looking for an experienced Customer Service Lead to handle the Customer Service Department and promote ideas throughout the organization. Customer Service Lead's responsibilities include organize, oversee, and resolving, and recommending solutions for Customer Service Department. They have a strategic mindset and are excellent leaders. Excellent...

Immersive Technologies is seeking a Customer Support Team Lead experienced in hands on technical support and account management from an IT or electronics background. This position is based in Jakarta, Indonesia. If you are looking for an exciting career opportunity, please read further. **The Role** Lead a small team of dedicated services staff located and...

Cove started with renting coliving spaces. Now we've expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we're **living our mission** and growing our homes in South Korea and Japan. Believing in the...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client, a US-based retail company...

**Builder Lead Converter**: **Digital Marketing Specialist**: **About Us**: Builder Lead Converter is a dynamic and innovative company specializing in helping builders convert leads into customers through cutting-edge marketing strategies. We pride ourselves on delivering exceptional results and providing our clients with top-tier service. We are seeking a...

ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and...

**Customer Care Team Lead**: Jakarta, Jakarta - Work Type: Full Time **Role & Responsibilities** - Responsible for Honest Care Operation end to end monitoring including supervision of a group of Customer Care Specialist, ensure the 24/7 operation work accordance to company standard - Provide regular (weekly & monthly) coaching and counseling to all team...

Partnership Team Lead will be expected to lead the sales cycle from Identification and Lead Generation, up until Go Live for Amar Bank's Embedded Banking Product. **Responsibilities**: - ** Lead Generation and Outreach**: Identify, prospect, and initiate relationships with potential partners (e.g. Fintech, Logistics, E-Commerce, OTA, Healthcare, Retail,...

**- Create & develop customer service policy for organizations SOP - Analyze customer satisfaction and improve services; Using statistics or other data to determine the level of customer service your organization is providing; - Handling face-to-face inquiries from customers. - Handling customer complaints or any major incidents - Developing feedback or...

**Requirements**: - Minimum 5 years of proven working experience in sales, media industry, advertising, marketing strategy or related fields. - Having knowledge in FMCG products is a must. - Experienced in leading a team. - Excellent communication, negotiation, and interpersonal skills. - Strong analytical and problem-solving abilities. - Self-motivated and...

Sebagai Customer Service Lead E-Commerce, Anda akan memimpin tim Customer Service dalam operasional proses pembelian, pengiriman dan penanganan keluhan untuk memastikan terpenuhinya kepuasan pelanggan dan kinerja e-commerce. - Minimal D3 segala jurusan - Minimal 3 tahun berpengalaman sebagai Customer Service Lead, diutamakan di bidang e-commerce Skill yang...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

**Responsibilities** - Leading a team of customer service to handle: Operational tasks, such as client's account opening, deposit and withdrawal - All social media channels and make reports - Maintain existing clients and provide best services - Do daily report - Handle complaints - Closely coordinate with business consultant teams - Support the internal...

**Position Overview**: **Job Requirements**: Your primary responsibility will be to lead the sales team, create sales strategies, and achieve targets. - Developing and implementing sales strategies to meet revenue goals. - Identifying and targeting potential clients, including building and maintaining a network of contacts within the industry. - Managing the...

**Jakarta, Indonesia**: **Responsibilities**: - Lead & nurture team members to be able to achieve target - Convert enquiries to active leads by generating meetings - Strategize and execute on how to maximize number of meetings from leads generated - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs...

**PT Shield On Service Tbk (SOS) **sedang membutuhkan para karyawan yang memiliki motivasi yang tinggi untuk ditempatkan pada client kami, Dengan posisi yang dibutuhkan sebagai berikut: **Customer Service** **Kualifikasi**: - Wanita - Usia 18 - 27 tahun - Min pendidikan D3 / S1 Semua Jurusan - Min 1 tahun pengalaman bidang terkait/Freshgraduate...

**MANAGER, CUSTOMER SERVICE**: Our team in **South Jakarta** currently has an opening for a **Manager, Customer Service** **YOUR ROLE & RESPONSIBILITIES**: - Improve Customer Service Experience. - Engage with Customer and Facilitate Growth and Support Commercial Team. - Taking Ownership of customer issues and problem solver. - Issuing clear direction and...