Customer Service Lead

We are looking for an experienced Customer Service Lead to handle the Customer Service Department and promote ideas throughout the organization. Customer Service Lead's responsibilities include organize, oversee, and resolving, and recommending solutions for Customer Service Department. They have a strategic mindset and are excellent leaders. Excellent...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - JakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Builder Lead Converter**: **Digital Marketing Specialist**: **About Us**: Builder Lead Converter is a dynamic and innovative company specializing in helping builders convert leads into customers through cutting-edge marketing strategies. We pride ourselves on delivering exceptional results and providing our clients with top-tier service. We are seeking a...

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client, a US-based retail company...

**- Create & develop customer service policy for organizations SOP - Analyze customer satisfaction and improve services; Using statistics or other data to determine the level of customer service your organization is providing; - Handling face-to-face inquiries from customers. - Handling customer complaints or any major incidents - Developing feedback or...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

Immersive Technologies is seeking a Customer Support Team Lead experienced in hands on technical support and account management from an IT or electronics background. This position is based in Jakarta, Indonesia. If you are looking for an exciting career opportunity, please read further. **The Role** Lead a small team of dedicated services staff located and...

**Responsibilities**: Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer...

**PT Shield On Service Tbk (SOS) **sedang membutuhkan para karyawan yang memiliki motivasi yang tinggi untuk ditempatkan pada client kami, Dengan posisi yang dibutuhkan sebagai berikut: **Customer Service** **Kualifikasi**: - Wanita - Usia 18 - 27 tahun - Min pendidikan D3 / S1 Semua Jurusan - Min 1 tahun pengalaman bidang terkait/Freshgraduate...

**Jakarta, Indonesia**: **Responsibilities**: - Lead & nurture team members to be able to achieve target - Convert enquiries to active leads by generating meetings - Strategize and execute on how to maximize number of meetings from leads generated - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

Cloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...

We are looking to hire a **Lead Customer Technical Service Specialist** for our client in **KSA.** **Environment, Health, and Safety**: - Wear required PPE and follow safe work practices at all times. - Report, Investigate and monitor near misses/incidents in the area of control, and conduct and participate in all activities relating removal of hazards in...

**Jakarta**: **Indonesia**: We are looking for a customer-oriented service representative. A Customer service representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Service Representatives are genuinely excited to help...

Handle Customer question/complain melalui Omni channel (Chat) maupun Inbound call (voice) Escalated the ticket to Team Lead Typing speed 50 words/min Have proficiency ithe ability to communicate effectively and good listening skill Have the ability of computer operating properly Willing to work as soon as possible Pendidikan Minimum D3 Memiliki...

**Responsibilities** - Leading a team of customer service to handle: Operational tasks, such as client's account opening, deposit and withdrawal - All social media channels and make reports - Maintain existing clients and provide best services - Do daily report - Handle complaints - Closely coordinate with business consultant teams - Support the internal...

Persyaratan Lulusan D3/S1 semua jurusan dengan IPK min 2,75 Berpengalaman di sebagai SPV Customer Service 1 tahun atau Team Leader/PIC Customer Service 2 tahun Memahami KPI & SOP Customer Service Representative Komunikatif dan memiliki kemampuan analisis yang baik Mampu menggunakan Bahasa Inggris (lisan & tulisan) akan menjadi nilai tambah Bersedia...

**MANAGER, CUSTOMER SERVICE**: Our team in **South Jakarta** currently has an opening for a **Manager, Customer Service** **YOUR ROLE & RESPONSIBILITIES**: - Improve Customer Service Experience. - Engage with Customer and Facilitate Growth and Support Commercial Team. - Taking Ownership of customer issues and problem solver. - Issuing clear direction and...

**Barsan Looking for Customer Service Supervisor** Barsan is a Multinational Company with over 150 logistics centers in 65 countries. Barsan serve our customers across a vast geography, from the United States to China, and from Europe to Asia. By joining our professional network, you can contribute to our success with logistics solutions tailored to the...