Customer Service Manager

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

**MANAGER, CUSTOMER SERVICE**: Our team in **South Jakarta** currently has an opening for a **Manager, Customer Service** **YOUR ROLE & RESPONSIBILITIES**: - Improve Customer Service Experience. - Engage with Customer and Facilitate Growth and Support Commercial Team. - Taking Ownership of customer issues and problem solver. - Issuing clear direction and...

As a Customer Service Manager, you will be responsible for leading the customer support team and delivering extraordinary service to our customers. You will be at the forefront of our commitment to providing number one service and will have a direct impact on customer satisfaction and loyalty. **Job Description**: - Responsible and accountable for the...

We are a small, fully remote team serving household customers in the US with high end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team. This is a fully remote, full time, work from home role. As a Customer Service Representative, you will be trained in each area of the business and...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

The Customer Service is responsible to support logistic products and services, and deliver excellent customer care. A highly self motivated, customer service enthusiast, fluent in SLAs management and their concepts with outstanding communication skills is the desired profile. Familiar with incident management tools and service/help desk...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

The Customer Service Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to drive client resolution and support activities in coordination with the Customer Service team. The overall objective of this role is to drive the seamless delivery of customer service support to...

To assist in the preparation and improvement of Standard Operation Procedures. - To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system. - To assist in the preparation of handover of vacant possession to customer. - To attend and handle all customer/ purchaser’s complaints/inquiries and...

To assist in the preparation and improvement of Standard Operation Procedures. - To implement all policies, activities, procedures, and instructions as relevant and required by the quality management system. - To assist in the preparation of handover of vacant possession to customer. - To attend and handle all customer/ purchaser’s complaints/inquiries and...

Ismart leads with its product engineering approach and leverages Cloud, Data, Integration, and Automation technologies to transform client businesses into intelligent, high-growth enterprises The Role Work responsibility Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and...

Ismart leads with its product engineering approach and leverages Cloud, Data, Integration, and Automation technologies to transform client businesses into intelligent, high-growth enterprises The Role Work responsibility Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid, and...

36388-1 Location : Maspion Plaza (Jakarta) Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners -...

1) Customer Management: including but not limited to Whatsapp group management/private chat replies; 2) Data Collection: including but not limited to data collection，Assist in collecting customer feedback, activity needs, and customer opinions, etc; 3) Promotion: Guide customers to join group activities and other actions; **Requirements**: 1) Language:...

Job Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners Requirement: - Min D3 any major With...

**Requirments**: - Bachelor degree on any major - Min 3 years in a customer service position as supervisor - Ability to think strategically and to lead - Good understanding of management pactices and techniques - Advanced troubleshooting and multi-tasking skills - Excellent leadership and interpersonal skills - Proficiency in Microsoft Office - Outstanding...

About the Assignment: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners - Support projects from all...

Responsibilities: - Drive customer service and recovery operations - Develop high-level strategy aligned with business objectives - Forecast customer needs to enhance competitiveness - Drive business process improvement - Analyze and improve problem-solving approaches - Stay up-to-date with worldwide customer service best practices - Manage teams and define...

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for...

**Responsibilities**: - Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram). - Handle and resolve customer complaints regarding product issues, returns, and exchanges. - Manage and track orders to ensure timely delivery and address any order discrepancies. - Collaborate with the logistics team to address...