Manager, Customer Service

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

**Responsibilities**: Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer...

As a Customer Service Manager, you will be responsible for leading the customer support team and delivering extraordinary service to our customers. You will be at the forefront of our commitment to providing number one service and will have a direct impact on customer satisfaction and loyalty. **Job Description**: - Responsible and accountable for the...

We are a small, fully remote team serving household customers in the US with high end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team. This is a fully remote, full time, work from home role. As a Customer Service Representative, you will be trained in each area of the business and...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...

To assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...

We're seeking a Technical Quality Manager to join our Customer Services & Delivery team, where you'll play a critical role in driving customer success and the success of our organization.As a Technical Quality Manager, you will be responsible for delivering contracted services and building long-lasting engagements with our largest SAP customers. You will...

36388-1 Location : Maspion Plaza (Jakarta) Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners -...

1) Customer Management: including but not limited to Whatsapp group management/private chat replies; 2) Data Collection: including but not limited to data collection，Assist in collecting customer feedback, activity needs, and customer opinions, etc; 3) Promotion: Guide customers to join group activities and other actions; **Requirements**: 1) Language:...

Job Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners Requirement: - Min D3 any major With...

PT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for...

Technical Quality Manager Role Summary: We are seeking a Technical Quality Manager to lead the delivery of contracted services and build long-lasting engagements with large enterprise clients. We help the world run better by enabling our customers to bring out their best. Our company culture is focused on collaboration and a shared passion to help the world...

**Responsibilities**: - Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram). - Handle and resolve customer complaints regarding product issues, returns, and exchanges. - Manage and track orders to ensure timely delivery and address any order discrepancies. - Collaborate with the logistics team to address...

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and...

The Customer Service Specialist is responsible for providing exceptional customer support and resolving inquiries or issues promptly and efficiently. Reporting to the Customer Service Manager, this role involves handling customer complaints, processing orders, and maintaining accurate records of interactions to ensure customer satisfaction and retention. The...

Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations and ensure that these are answered, tracked, and escalated as required - Perform all procedures accurately, including documented call flows, work processes, data entry requirements, and complaint management processes -...

The company's daily basic work, in addition to the implementation of work in accordance with the company's policies. 1. Responsible for customer consultation on the Internet, inviting customers to visit the store and achieving performance targets; 2. Responsible for the sale of products to customers who consult on the Internet; 3. Responsible for following...

**Customer Service Representative**: Our team in **South Jakarta** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: - Create Order Confirmations based on customer purchase orders, which are then signed by the Business Manager and/or the Commercial staff. - Handle customer complaints and provide solutions...

Customer Service Staff is responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with customers, carriers and potential customers on a daily basis. You must be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast pace...

**Job Descriptions**: - Receive calls from customers - Explaining funeral service products - Perform customer service to customers **Job Qualifications**: - Minimum education is high school (preferably Bachelor of English education) - Preferably have experience in customer service - Preference able to communicate in Mandarin and/or English - Willing to be...