Customer Service Manager
6 months ago
We are a small, fully remote team serving household customers in the US with high end cleaning services. We are rapidly expanding and looking for reliable, positive, and ambitious people to be part of our team.
This is a fully remote, full time, work from home role.
As a Customer Service Representative, you will be trained in each area of the business and be expected to master company procedures for managing the daily schedule of cleans. Excellent communication, multitasking and management skills are essential.
Duties will include managing/coordinating ongoing cleans, dealing with customer complaints and questions via text messaging software, project work with owners and management, and organizing service schedules for cleaners. Intermediate mathematical knowledge is needed for calculating payments and percentages. High level communicators and multitaskers excel in this role.
Fluent written and spoken English, good internet connection and a quiet place to work are required. Reliable internet connection and electric connection is required. You will need to provide your own smart phone, computer and headset for calls. Your computer needs to be able to smoothly manage up to 12 Google Chrome tabs at once.
Required Experience: 2+ years customer service. Fluent English.
Pay & Benefits
20 Days Paid Vacation
Regular Promotions
Pay: Rp110,118 per hour
Expected hours: 40 per week
-
Customer Service
6 months ago
Jakarta, Indonesia PT IT Service Centre Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...
-
Manager, Customer Service
6 months ago
Jakarta, Indonesia Brenntag Full time**MANAGER, CUSTOMER SERVICE**: Our team in **South Jakarta** currently has an opening for a **Manager, Customer Service** **YOUR ROLE & RESPONSIBILITIES**: - Improve Customer Service Experience. - Engage with Customer and Facilitate Growth and Support Commercial Team. - Taking Ownership of customer issues and problem solver. - Issuing clear direction and...
-
Customer Service Manager
7 months ago
Jakarta, Indonesia Catalyst Tech Full timeAs a Customer Service Manager, you will be responsible for leading the customer support team and delivering extraordinary service to our customers. You will be at the forefront of our commitment to providing number one service and will have a direct impact on customer satisfaction and loyalty. **Job Description**: - Responsible and accountable for the...
-
Customer Service Manager
3 weeks ago
Jakarta, Indonesia kaiyiee Information Technology Co., Ltd. Full timeJob Responsibilities: 1. Store Manager Responsibility System: The store manager is fully responsible for the daily operation and management of the store. 2. Responsible for the personnel management of the store, including shift scheduling, attendance, management of office behavior norms, discipline, and compliance with regulations. 3. Coordinate and handle...
-
Customer Service
6 months ago
Jakarta, Indonesia PT IT Service Centre Full time**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan, Administrasi **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data Administration **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi...
-
Customer Service
8 months ago
Jakarta, Indonesia Time International Full timeTo assist with all e-commerce orders.- - Manage the premier same-day delivery service offers an exceptional same-day service within Greater Jakarta.- - To assist customers with product questions.To help customers to register online and/or to process their orders- - Deal with complaints, late orders, and escalation processes where necessary. To handle...
-
Customer Service
6 months ago
Jakarta, Indonesia Sinergi Performa Cipta Full time36388-1 Location : Maspion Plaza (Jakarta) Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners -...
-
Customer Service
6 months ago
Jakarta, Indonesia Sinergi Performa Cipta Full timeJob Description: - Guide our consumers and partners in using our products - Manage service inquiries and disputes arising from our consumers and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community-building efforts with our consumers and partners Requirement: - Min D3 any major With...
-
Customer Service
6 months ago
Jakarta, Indonesia Hino Finance Indonesia Full timePT Hino Finance Indonesia ("HFI/Company") was established based on a joint venture agreement between Hino Motors Ltd., PT Indomobil Multi Jasa Tbk., and Summit Global Auto Management B.V. (part of Sumitomo Corporation) in accordance with the Deed of Establishment dated July 11, 2014. HFI is a captive financing company for commercial trucks, especially for...
-
Customer Service
1 month ago
Jakarta, Indonesia Hino Finance Indonesia Full timeReceiving, recording and resolving all customer questions, requests and complaints in accordance with the time and method of handling determined by the company - Conduct end-to-end monitoring activities for the resolution of customer requests/complaints involving other units/vendors by coordinating directly with related units - Maintain company image and...
-
Customer Service
6 months ago
Jakarta, Indonesia Howel and Co Full time**Responsibilities**: - Respond promptly to customer inquiries across various platforms (e.g., Shopee, Tokopedia, Instagram). - Handle and resolve customer complaints regarding product issues, returns, and exchanges. - Manage and track orders to ensure timely delivery and address any order discrepancies. - Collaborate with the logistics team to address...
-
Customer Service Supervisor
2 months ago
Jakarta, Indonesia BIOTA Smart Home Full timeBIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and...
-
Customer Service Specialist
8 months ago
Jakarta, Indonesia Huneety Co., Ltd. Full timeThe Customer Service Specialist is responsible for providing exceptional customer support and resolving inquiries or issues promptly and efficiently. Reporting to the Customer Service Manager, this role involves handling customer complaints, processing orders, and maintaining accurate records of interactions to ensure customer satisfaction and retention. The...
-
Customer Service Sales
6 months ago
Jakarta, Indonesia KOREA ARTIZ STUDIO Full timeThe company's daily basic work, in addition to the implementation of work in accordance with the company's policies. 1. Responsible for customer consultation on the Internet, inviting customers to visit the store and achieving performance targets; 2. Responsible for the sale of products to customers who consult on the Internet; 3. Responsible for following...
-
Customer Service Representative
2 months ago
Jakarta, Indonesia Brenntag Full time**Customer Service Representative**: Our team in **South Jakarta** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES**: - Create Order Confirmations based on customer purchase orders, which are then signed by the Business Manager and/or the Commercial staff. - Handle customer complaints and provide solutions...
-
Customer Service Staff
6 months ago
Jakarta, Indonesia Forwarder.co Full timeCustomer Service Staff is responsible for processing shipments and all related activities for an assigned base of accounts. The individual will have contact with customers, carriers and potential customers on a daily basis. You must be proactive in providing quality customer service and have the ability to handle pressure and responsibility in a fast pace...
-
Customer Service Officer
3 weeks ago
Jakarta, Indonesia PT BASF Distribution Indonesia Full time**Objectives of the Position**: - Manage OTC interfaces with customer efficiently and effectively - Contribute to better performance of Customer Order Management (OTC process) **Main Areas of Responsibilities and Key Activities**: - Perform Customer Order Management process & monitoring, ensure all order processed correctly and meet customer satisfaction,...
-
Customer Service
6 months ago
Jakarta, Indonesia AdaPundi Full timePT Info Tekno Siaga adalah perusahaan yang bergerak pada bidang Layanan Pinjam Meminjam Uang Berbasis Teknologi Informasi ("LPMUBTI") yang terdaftar di OJK sejak 7 Agustus 2019 dengan nomor S-448/NB.213/2019 dan dikenal dengan nama platform "AdaPundi". AdaPundi merupakan platform pinjaman berbasis internet yang aman, nyaman, mudah, dan transparan untuk semua...
-
Customer Service
2 months ago
Jakarta, Indonesia PT Andrea Berkat Abadi Full timeCustomer Service - Komunikatif dalam menangani keluhan pelanggan - Berpengalaman di bidang customer service, terutama di industri skincare - Mandiri, kreatif dan inovatif. - Bersedia WFO di Kemayoran.
-
Customer Service Complaint Management
6 months ago
Jakarta, Indonesia Amar Bank Full time**Who are we?** Amar Bank is one of the most technologically advanced digital banks in Indonesia. Our leading digital lending product, Tunaiku has the distinction of being the first FinTech product in Indonesia. We are also the first digital bank on the cloud. As the first profitable digital bank, we managed to get listed on the Indonesian Stock...