Customer Service Sales

4 weeks ago

Jakarta, Indonesia KOREA ARTIZ STUDIO Full time

The company's daily basic work, in addition to the implementation of work in accordance with the company's policies.

1. Responsible for customer consultation on the Internet, inviting customers to visit the store and achieving performance targets;
2. Responsible for the sale of products to customers who consult on the Internet;
3. Responsible for following up on customers who have not ordered and inviting them to visit the store;
4. Responsible for timely statistics and updates of CRM data;
5. Responsible for the signing and registration of orders;
6. Responsible for the follow-up of orders, and the contact, communication and confirmation work with customers at all stages.

7. Responsible for customer reception, corporate and product introduction, explanation, recommend photography packages to customers, according to the characteristics of customer demand, to provide customers with the best product package program.

8. Responsible for the follow-up of orders, and all stages of contact with customers, communication, confirmation work;
10.Consciously maintain the corporate image and company interests, according to the company's professional service process to provide customers with a high level of one to one service;
11. Executes the day-to-day operations of the Korea Artiz Studio Bridal store under the guidance of the sales manager

12. Addresses customer service issues in the store and work to resolve all issues following the Grey Zone Guidelines without escalating to sales manager; if possible, addressing issues in the moment

13. Drives achievement of customer service/satisfaction goals and standards

14. Achieve designated sales target and maintain customer relationship

**Salary**: Rp7,000,000 - Rp12,000,000 per month

Ability to commute/relocate:

- Jakarta: Reliably commute or planning to relocate before starting work (required)

**Education**:

- SMP (preferred)

**Experience**:

- Customer Service: 1 year (required)

**Language**:

- English (required)
- Mandarin (required)

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