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Customer Service

1 month ago

Jakarta, Indonesia Sinergia Talents Sdn Bhd Full time

Accept customer consultation, understand and record customer needs, analyze and give feedback to superiors in a timely manner, and give timely feedback to customers according to the process.
- Assist customers to learn the use of APP.
- Establish customer management files, solve customer needs, and maintain customer relationships.
- From the perspective of sales and customer needs, provide guidance on product research and development.

**Job Requirements**:

- Good writing and language skills, good communication and coordination skills
- Strong logical ability, strong ability to receive new things, and self-motivated
- Proficient in using Office software (at least Excel, Word)
- fast typing(Test video screenshots are required during the interview)
- Good command of Chinese and English
- Proficient in using PC
- No bad habits, obey the management of the company's various systems
- Education: College and above
- Experience: Customer service experience

**Salary**: Rp7,000,000 - Rp10,500,000 per month

Ability to commute/relocate:

- Jakarta: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Did you have any customer service experience?

**Language**:

- English (preferred)
- Mandarin (preferred)