Customer Care Team Lead

Job purpose: Customer Care B2B Team Leader is responsible to ensure all B2B notification running well as per agreed KPI & SLA **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases, providing settlement solutions and recovering to achieve customer satisfaction. - Manage Customer Care B2B teams (Agents) performance...

Ringkasan Fungsi: Responds to customer calls and processes customer orders from receipt to shipment. Handles customer inquiries and resolves service-related issues and complaints, including those from the more complex customer accounts. Acts as a resource to others and may serve as team lead, depending on region. Ensure all finished goods are delivered to...

**Key Responsibilities / Accountabilities**: - To achieve the sales target set by the Company for CRRT medical Equipment, Machines & Consumable. - Responsible to for the success of hospital listing as per agreed target, taken into consideration some factors before the listing are followed up e.g. (ability of hospital for supporting CRRT Therapy, competent...

Dibutuhkan Resepsionis untuk lokasi di Pancoran, Jakarta Selatan, kualifikasi: - Pria / Wanita - Usia maks. 30 tahun - Good looking - Good Communication skill - Tinggi badan Wanita min. 160 cm - Tinggi badan Pria min. 172 cm - Berat badan proposional - Familiar dengan lingkungan Mall - Dapat mengoperasikan ms. Office (Word, Excel, dll) - Pengalaman Customer...

Kualifikasi: - Wanita - Usia Max 30 tahun - Min Pendidikan SMK/D3 Pemasaran - Berpengalaman di bidang customer care/service min 1 tahun - Cekatan, Jujur dan bertanggung jawab Jobsdesc: - Handling customer - memberikan informasi yang jelas mengenai ketersediaan produk kepada customer - Menerima komplain, follow up dan menyelesaikan komplain customer Jenis...

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation,...

**Customer Care Specialist**: Jakarta, Jakarta - Work Type: Full Time **About us**: We’re a financial services company leveraging cutting-edge technology to bring fintech and financial solutions to the underserved Southeast Asia market. The team is a diverse and carefully selected group of world-class finance and tech professionals. Our Indonesia team is...

PT SUPER SPRING berdiri sejak 2008 dan memfokuskan diri pada teknologi GPS. Diawali dengan produk GPS Navigasi (petunjuk jalan) yang kemudian berkembang ke produk GPS Tracker (pelacak kendaraan). Bekerja sama dengan penyedia peta: GoogleMaps dan operator terbaik di Indonesia: Telkomsel. Saat ini SUPERSPRING memiliki lebih dari 43 kantor cabang di seluruh...

Are you passionate about delivering exceptional service and managing client relationships in the dynamic world of freight forwarding? If so, we have an exciting opportunity for you! We are a leading freight forwarding company dedicated to providing efficient and reliable logistics solutions to our clients worldwide. With our commitment to excellence and...

You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. - ** Your Role **:You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure...

Customer Care - Applicants should have sufficient qualification and relevant experiences in the respective fields "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk interview dan diminta untuk melakukan...

Follow up with customers, provide feedback based on decided Service Quality Standard to Ensure customer satisfaction and provide professional customer support. Give Respond, Proceed & Monitor customer queries, track progress of solvency, route, and redirect problems appear to correct resources to follow up the queries accurately & based on service quality...

**Your main duties in flying with us**: - ** Assisting The Customer Care Learning & Development Leader in Executing Competition Programs**:Facilitate internal competitions within the customer care division to identify and nurture talent; handle external selection processes and debriefing materials for competitions; assist participant’s needs and...

We are currently seeking a dynamic individual to join our team as a Sea Logistics Customer Care Specialist at Kuehne + Nagel in Indonesia. This position involves managing and facilitating customer interactions, ensuring efficient sea logistics operations. ** Your Role**: You will support customers by providing helpful information, answering questions, +...

Are you passionate about providing exceptional customer service in the dynamic world of logistics? Kuehne Nagel, a global leader in logistics and supply chain solutions, is seeking a talented and motivated individual to join our team as a Sea Logistics ISC Customer Care Specialist in Indonesia. ** Your Role **:You will support customers by providing helpful...

We are looking for someone who's passionate about Sea Logistics, who understands the challenges and thrives on the dynamics that each day can bring. ** Your Role**: You will be responsible for leading, directing + optimizing your customer care location team (CCL) to continuously provide customer excellence + sustainable growth across your scope of...

Job purpose: Customer Care B2B Jr Supervisor is responsible to ensure the CC B2B Team running well as per agreed KPI & SLA by being an intermediary between the operational functions of customer service and Customer Care Management and to provide insights for Customer Care management to formulate the strategies to increase customer satisfaction **Your main...

**In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist!** We're excited to partner with a top-rated BPO with outstanding employee satisfaction ratings. We’re looking for **experienced German-speaking Customer Care Specialists** to join their team remotely in **North Macedonia**. This role is ideal for detail-oriented...

Memberikan pelayanan terhadap keluhan pelanggan dengan baik, sopan dan ramah - Memberikan solusi yang tepat untuk keluhan pelanggan - Memantau proses perbaikan produk sampai pengiriman ke pelanggan, untuk produk yang dikeluhkan. - Memberikan dan membuat laporan customer care - Memberikan analisa terhadap keluhan ke divisi terkait untuk mendapatkan...

Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Jakarta organization is looking for a new Sea Logistics ISC Customer Care Specialist to join our Sea Logistics team. ** Your Role**: You will support customers...