Customer Care Specialist with German

2 months ago


Jakarta, Indonesia Wibit Consulting & Services (WibitCS) Full time

**In Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist**

We're excited to partner with a top-rated BPO with outstanding employee satisfaction ratings. We’re looking for **experienced German-speaking Customer Care Specialists** to join their team remotely in **North Macedonia**. This role is ideal for detail-oriented individuals who enjoy managing invoices, resolving discrepancies, and maintaining strong relationships with partners.

**Position**: Customer Care Specialist (German)
**Location**: Remote / Work-from-Home in North Macedonia
**Employment Type**: Full-time, with rotating shifts (Monday to Sunday)

**Duties and Responsibilities**:

- **Invoice Verification**: Review invoices against purchase orders, contracts, and delivery receipts to ensure accurate quantities, pricing, and terms.
- **Data Entry**: Enter invoice details accurately into the financial or ERP system.
- **Discrepancy Resolution**: Investigate and resolve discrepancies, such as incorrect amounts or missing information, to ensure smooth processing.
- **Compliance**: Ensure all invoices align with company policies and tax/legal regulations.
- **Record Maintenance**: Maintain accurate records of all processed invoices, ensuring organized and secure documentation.
- **Communication**: Liaise with vendors, suppliers, and internal teams to address invoice-related questions or disputes effectively.

**Requirements**:

- **Language Proficiency**: Native or fluent in German (written and verbal).
- **Residency**: Based in North Macedonia with legal eligibility for employment.
- **Education**: High school diploma or equivalent; an associate’s or bachelor’s degree in accounting, finance, or a related field is a plus.
- **Experience**: Prior experience in invoicing, accounting, or bookkeeping, with familiarity in accounts payable processes.
- **Attention to Detail**: Precision in verifying invoices and identifying discrepancies.
- **Organizational Skills**: Ability to manage high volumes of invoices efficiently.
- **Communication Skills**: Proficient in both written and verbal communication for effective interactions with vendors and internal teams.
- **Problem-Solving**: Ability to analyze and resolve discrepancies, with knowledge of tax regulations and accounting principles.

**What We Offer**:

- **Competitive Remuneration**: Salary package tailored to experience, skills, and performance.
- **Permanent Contract**: Security of an indefinite contract.
- **Remote Flexibility**: Fully remote position from North Macedonia.
- **Positive Work Culture**: Join a dynamic team with an excellent work environment and supportive, friendly atmosphere.
- **Professional Development**: Access to tools and guidance to help you grow and reach your full potential.


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