Sea Logistics Operational Care Specialist

6 months ago


Jakarta, Indonesia Kuehne+Nagel Full time

At Kuehne Nagel, we pride ourselves on providing exceptional service and products to our customers. We are looking for motivated and dedicated individuals to join our team as Sea Logistics Operational Care Specialist, Warehousing. If you are detail-oriented, efficient, and thrive in a fast-paced environment, we want to hear from you
** Your Role**: You will be responsible for enabling transport activities by executing bookings, entering orders while liaising with our customer care specialists to ensure all requirements are met in a timely + efficient manner.
** Your Responsibilities**:

- To create/complete shipment details in our internal transport management system (carrier/vessel, item description etc).
- To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
- To coordinate with our customer care teams (CCL), haulers + carriers for the export of shipments + organize transport activities based on the customer promise.
- To support in resolving claims + disputes.

**Your Skills and Experiences**:

- Min 3 years experience in a warehouse or administrative role is preferred
- Strong attention to detail and accuracy
- Good organizational and time management skills
- Ability to work independently and as part of a team
- Ability to maintain accurate records, manage paperwork, and keep track of inventory is essential
- Proficiency in office software such as Microsoft Excel, Word, and Outlook is typically required. Experience with inventory management software or warehouse management systems (WMS) may also be beneficial.
- Ability to quickly identify and address issues that arise in the warehouse, such as inventory discrepancies or shipping delays, is important for maintaining smooth operations.
- Ability to converse fluently in Bahasa Indonesia and English
- Willing to work in Cakung, Jakarta Timur
- Flexible and willing to work in shifts

**About Kuehne+Nagel***

With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Hera Setyowati



  • Jakarta, Indonesia Kuehne+Nagel Full time

    We are currently seeking a dynamic individual to join our team as a Sea Logistics Customer Care Specialist at Kuehne + Nagel in Indonesia. This position involves managing and facilitating customer interactions, ensuring efficient sea logistics operations. ** Your Role**: You will support customers by providing helpful information, answering questions, +...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Jakarta organization is looking for a new Sea Logistics ISC Customer Care Specialist to join our Sea Logistics team. ** Your Role**: You will support customers...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you passionate about providing exceptional customer service in the dynamic world of logistics? Kuehne Nagel, a global leader in logistics and supply chain solutions, is seeking a talented and motivated individual to join our team as a Sea Logistics ISC Customer Care Specialist in Indonesia. ** Your Role **:You will support customers by providing helpful...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    ** Your Role**: You will be responsible for enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our customer care specialists to ensure all requirements are met (in a timely + efficient manner). ** Your Responsibilities**: - To review + ensure alignment of shipping...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    ** Your Role**: You will be responsible for enabling transport activities by executing bookings, entering orders while liaising with our customer care specialists to ensure all requirements are met in a timely + efficient manner. ** Your Responsibilities**: - To create/complete shipment details in our internal transport management system (carrier/vessel,...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you ready to be the voice of excellence in customer service on a global scale organization? Kuehne Nagel in Indonesia is looking for a Sea Logistics Customer Care Specialist. ** Your Role**: You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge,...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    We are looking for someone who's passionate about Sea Logistics, who understands the challenges and thrives on the dynamics that each day can bring. ** Your Role**: You will be responsible for leading, directing + optimizing your customer care location team (CCL) to continuously provide customer excellence + sustainable growth across your scope of...


  • Jakarta, Indonesia Corteva Full time

    **Description**:** ABOUT THE ROLE / PURPOSE** The SEA Logistics Lead is accountable for all Logistics, International Trade Operations and Compliance activities across all SEA countries. This role collaborates with local, regional and global stakeholders across Commercial, Supply Chain, Procurement and Regulatory functions, as well as with external suppliers...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you ready for an exciting new leadership opportunity? We invite you to join one of the most successful international logistics organizations globally, Kuehne+Nagel. ** Your Role**: You will be leading, directing and optimizing your International Supply Chain (ISC) customer care team to continuously provide customer excellence + sustainable growth across...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    As the global market leader in Sea Logistics, our growth and success points to one thing: People. Our Employees have shaped best business practices internally and with customers around the world. It’s an exciting time to work in logistics, and Sea Logistics Sales is the place to experience it. ** Your Role **:You will focus on developing + diversifying...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. - ** Your Role **:You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you passionate about delivering exceptional service and managing client relationships in the dynamic world of freight forwarding? If so, we have an exciting opportunity for you! We are a leading freight forwarding company dedicated to providing efficient and reliable logistics solutions to our clients worldwide. With our commitment to excellence and...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    ** Your Role**: You will focus on developing + diversifying business in line with financial + volume targets. ** Your Responsibilities**: - To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable +...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you a driven and dynamic sales professional with a passion for logistics and supply chain management? Do you thrive in a fast-paced environment and excel at building strong client relationships? If so, we want you to join our team at [Your Company Name], a leading freight forwarding company committed to delivering exceptional logistics solutions to our...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. - ** Your Role **:You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. - ** Your Role **:You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence. - ** Your Role **:You will support customers by providing helpful information, answering questions, + responding to complaints. Utilizing your strong forwarding + market knowledge, you will provide front line support for customers to ensure...

  • Product Management

    6 months ago


    Jakarta, Indonesia Sea Limited Full time

    Product Management - Sea Labs Indonesia, Jakarta - Entry Level - Sea Labs is at the core of the Sea platform development, supporting diverse business lines from e-commerce, supply chain, games, payment, and finance, among many others. The strong growth and unique positioning of Sea's e-commerce business, Shopee, spurred the launch of Sea Labs Indonesia....

  • Procurement Logistic

    6 months ago


    Jakarta, Indonesia KUPU ID Full time

    As a Procurement Specialist in the freight forwarding industry, you will be responsible for sourcing, negotiating, and acquiring goods and services critical to the efficient functioning of the company's logistics operations. The role requires a deep understanding of the freight industry, supplier management, and a keen eye for...


  • Jakarta, Indonesia Kuehne+Nagel Full time

    Are you a team player and strategic thinker with a passion for optimizing processes and managing systems efficiently? We're looking for a National Sea Logistics Process + Systems Manager to join our dynamic and successful team! ** Your Responsibilities**: - To ensure operational excellence through adherence to designed processes + audits. - To support the...