Customer Service Team Leader

**Customer Success Team Leader** **Responsibilities**: - Work closely with the team, motivating and coaching them - Facilitate regular weekly 1 on 1’s and team meetings - Keeping up to date with business development and new product lines - Reporting to the Head of Customer Success - Manage day-to-day line activities, prioritize and make risk/impact...

Job purpose: Customer Care B2B Team Leader is responsible to ensure all B2B notification running well as per agreed KPI & SLA **Your main duties in flying with us**: - Monitoring every request and complaint, analyzing cases, providing settlement solutions and recovering to achieve customer satisfaction. - Manage Customer Care B2B teams (Agents) performance...

Melakukan perencanaan, pengawasan, dan evaluasi terhadap penyelesaian keluhan konsumen - Bertanggung jawab dalam melaksanakan koordinasi dalam membina kerja sama team - Bertanggung jawab dalam mencapai suatu target pekerjaan yang telah ditetapkan dan sesuai dengan aturan - Mengkoordinir seluruh aktifitas Tim dalam mengelola seluruh...

Responsible in managing schedule and work for mechanics team. Communicate with clients to better understand their concerns and identify the issue. Placement Preference: Ready to placed anywhere/Head office Jakarta/ Kabaena / Halmahera / Luwuk/ Weda Bay Marital Status: Married/Single/Divorced Availability: As Soon As Possible/ One Month Notice/Two Months...

**Kualifikasi**: - Pria/Wanita - Pendidikan Min. D3 Semua Jurusan - Umur Maksimal 35 tahun - Pengalaman min. 1 tahun sebagai Team Leader Telemarketing - Memiliki Kemampuan MS Office - Memiliki Smartphone android **Jobdesc**: - Memonitoring Officer - Berkoordinasi target antar divisi dan department - Membuat data untuk pengerjaan officer Jenis Pekerjaan:...

Requirement: 1. Min Bachelor degree in related major 2. Male is prefer 3. Experience as customer support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting Jenis Pekerjaan: Penuh Waktu Upah: Rp6.000.000 - Rp7.000.000 per...

**Kualifikasi**: 1. Pendidikan min. SMA/SMK Sederajat 2. Pengalaman min. 1 tahun sebagai team leader desk collection. 3. Mampu berkomunikasi dan bernegosiasi dengan baik, terutama dalam menangani kasus penagihan yang sulit 4. Memimpin dan memotivasi tim untuk mencapai target penagihan, serta memantau kinerja masing-masing anggota 5. Menyusun laporan...

Summary You will be responsible to assist an excellent and consistent level of service to your customers. Bell Team Leader are leading in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently. It’s important to ensure that guests are...

We are currently seeking for Team Leader MICE who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. Qualifications: - Bachelor Degree / Master's Degree / Post Graduate Degree from Tourism University - Minimum 5 years working experience as Team Leader preferable from Travel...

PT Info Tekno Siaga adalah perusahaan yang bergerak pada bidang Layanan Pinjam Meminjam Uang Berbasis Teknologi Informasi ("LPMUBTI") yang terdaftar di OJK sejak 7 Agustus 2019 dengan nomor S-448/NB.213/2019 dan dikenal dengan nama platform "AdaPundi". AdaPundi merupakan platform pinjaman berbasis internet yang aman, nyaman, mudah, dan transparan untuk semua...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Hubungan Masyarakat, Penjualan dan Pemasaran, Pengembangan Bisnis, Teknik, Lainnya, Teknik, Telekomunikasi, General Management, Telemarketing, Penjualan (Teknis), Pemasaran (Teknis), Broker Asuransi, Sumber Daya Manusia, Asisten Teknis Kesehatan, Dokter Umum, Keuangan,...

Requirement: - Experience as a KYC Team Leader min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices. - Customer orientation and ability to adapt/respond to different types of characters. - Excellent communication and observation - Ability to multi-task, prioritize and manage time effectively. - Minimal...

**MANAGER, CUSTOMER SERVICE**: Our team in **South Jakarta** currently has an opening for a **Manager, Customer Service** **YOUR ROLE & RESPONSIBILITIES**: - Improve Customer Service Experience. - Engage with Customer and Facilitate Growth and Support Commercial Team. - Taking Ownership of customer issues and problem solver. - Issuing clear direction and...

**Kualifikasi**: 1. Pendidikan min. SMA/SMK Sederajat 2. Pengalaman min. 1 tahun sebagai team leader contact center (khususnya TL Deskcollection) 3. Mampu berkomunikasi dan bernegosiasi dengan baik, terutama dalam menangani kasus penagihan yang sulit 4. Memimpin dan memotivasi tim untuk mencapai target penagihan, serta memantau kinerja masing-masing...

**Company Description**: We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and...

**Informasi Lowongan** **Tipe Pekerjaan** **Remote/On-site** **Fungsi Pekerjaan** Layanan Pelanggan **Jenjang Karir** Pemula / Staf **Job Deskripsi** Handle Customer Entry Data **Persyaratan** **Tingkat Pendidikan** S1, D3, SMA **Jurusan Pendidikan** Semuanya **Minimal Pengalaman** **Deskripsi Persyaratan** Pengalaman menghadapi customer /...

**Position Summary** This leadership position has a combined responsibility for Solutions and Services Business in assigned geography including Sales, Business Development and Services Delivery. The Leader will manage the country initiatives and resources aligned to region to drive business results. Responsibilities include overall management of each of the...

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

**Kualifikasi**: - Pria atau Wanita - Pendidikan Min SMA/SMK Sederajat (Semua Jurusan) - Usia maksimal 35 Tahun - Memiliki pengalaman sebagai team leader - Pengalaman team leader di pembiayaan lebih disukai - Pernah menjadi team leader yang membawahi sales - Memiliki kemampuan komunikasi dan negosiasi yang baik. - Memiliki kendaraan bermotor (SIM C) - Harus...

**Deskripsi Pekerjaan** - Melakukan kontrol dan monitoring pekerjaan maupun pencapaian target tim frontliner di bawahnya serta mengatur jadwal absensi kerja team. - Bertanggungjawab terhadap target toko yang ditetapkan oleh manajemen. - Mengkoordinir seluruh aktivitas team dalam mengelola kebersihan dan kerapian area outlet serta memeriksa dan...