Customer Support Operations Supervisor

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**About the role**: The responsibilities of the operations supervisor include training and supervising employees, reducing operational costs, monitoring their department's compliance with operational policies, and keeping up-to-date with the progress of administrative duties. **What You Will Do**: a) Motivating and provide ongoing supervision, training and...

**Exely **is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our...

**Auntie Anne's Looking for a Courageous Culinary Hero!** **Become our Area Operation Supervisor in Central Java & Yogyakarta Area** If you are an energetic leader, adventurous, and passionate about F&B, then we have the perfect mission for you! **Auntie Anne's**, a well-known pretzel brand, is looking for a dedicated Area Operations Supervisor to lead our...

_Kami adalah perusahaan yang bergerak di bidang penjualan peralatan perlengkapan ibu dan bayi. Saat ini, kami mencari individu yang berdedikasi dan bersemangat untuk bergabung dengan tim kami sebagai Customer Support. Jika Anda memiliki kemampuan komunikasi yang luar biasa dan pengalaman di bidang yang sama, kami ingin mendengar dari Anda!_ Tugas Utama: -...

**GROW your career with Exabytes**: We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career,...

**General Overview** The Sales Supervisor supports and supervises Sales Coordinator in ensuring that Jiva operations are efficient and possess the right degree of integrity. Sales Supervisor will oversee all activities happening on the operation and provide management with the right inputs to make best decisions for the operation. This role will report...

**Who we are?** Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo. We are looking for a dynamic and experienced **Reservation Supervisor** with advanced customer service,...

**Who we are?** Happy Trails! Asia is an eco-tourism and passionate Destination Management Company (DMC). We operate tours to Indonesia, Bali, Malaysia, Borneo, Singapore & Brunei. And we have offices in Bali, Java, Sumatra, Kuala Lumpur, and Borneo. We are looking for a dynamic and experienced **Reservation Supervisor** with advanced customer service,...

RESPONSIBILITIES: - Provide accurate and timely information about our products, services, and policies. - Assist customers in resolving issues, complaints, or technical problems with empathy and efficiency. - Record and document customer interactions, inquiries, and resolutions accurately in our CRM system. - Escalate complex issues to the appropriate team...

**Responsibilities**: - Resolve user issues including follow up, make sure their issues are solved within SLA. - Propose and negotiate the best solution for user issues with related teams or managers. - Assisting Resolution Center manager in reporting for ticketing performance, users complaints, and feedbacks. - Trained and coached agents on proper...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

PT. Revolusi Kesehatan Indonesia is a health-tech startup from Indonesia to make it easier for clients to get Physiotherapy, Nursing, Speech Therapy services at home. PT. Revolusi Kesehatan Indonesia provides platform that makes it easy for patients to get comfortable in Physiotherapy, Nursing and Speech Therapy services at home and whenever needed without...

Department Operations- LevelExperienced (Individual Contributor)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Tugas**: - Memimpin team barista dalam melakukan daily operational - Memastikan kebersihan Venue - Memberikan kepuasan terhadap pelayanan tamu - Menghandle customer complaint - Memastikan SOP terlaksana - Membuat laporan penjualan - Menginventory peralatan - Mengelola data base customer untuk membantu marketing dalam promosi - Mampu memberi kan masukan...