Cs Support Lead

Department Operations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Apa itu NURA SOUVNER** Berpengalaman lebih dari 10 tahun di Indonesia untuk menyediakan jasa souvenur berbagai acara **BENEFIT, apa saja yang kamu dapatkan**: - Gaji Pokok & Bonus Potensi 4 Jt - Pelatihan/Training - 5 Hari Kerja - Cuti Tahunan - Jenjang Karir - Ruang Kerja & Wifi - Lingkungan Suportif **KONTRIBUSI, apa saja yang akan kamu lakukan**: -...

**JOBDESK**: - Melakukan tugas menghandle dan mengatur penjualan E-Commerce - Menangani interaksi dengan customer di semua E-Commerce - Follow up customer - Mengelola feedback dan ulasan - Bertanggung jawab terhadap penjualan E-Commerce - Bersedia menjadi host live - Berkoordinasi dengan team produksi dan support - Mengelola listing produk **KUALIFIKASI...

DepartmentOperations- LevelEntry Level- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...

**Job description Tech Lead Talentvis** As a Tech Lead at Talentvis you will be supporting your Engineering Manager to achieve the objectives of your squad. In addition to solving complex problems and building features, you will also - Manage several engineers in your squad and be responsible for their growth - Coach engineers new to your platform of...

Minimal Education S1 - Experience as customed support team leader min 1 year experience - Monitoring Quality Agent and familiar with CRM system - Fluent English spoken and written - Manage KPI Agent CS - Good administrative skills - Responsive - Proactive - Fast Learning - Has initiative **Salary**: From Rp3,100,000 per month **Education**: - S1...

Requirement: 1. Have minimum D3 Education and experience as a customer support Team Leader min 1 year; 2. Fluent in English, responsive and have leadership skills; 3. Have ability to manage KPI Agent CS, Monitoring Quality Agent and familiar with CRM system; 4. Good administrative skills Jenis Pekerjaan: Penuh Waktu Pendidikan: - D1-D4...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Gaji: Dari Rp2.324.775 per bulan **Education**: -...

1. Min S1 2. Preferably Male 3. Experience as customed support team leader min 1 year experience 2. Monitoring Quality Agent and familiar with CRM system 3. Manage KPI Agent CS 4. Good administrative skills 5. Responsive 6. Willing to work shifting 7. Speak English is a plus Jenis Pekerjaan: Penuh Waktu Upah: Dari Rp2.324.775 per bulan **Education**: -...

**Responsibilities**: - Resolve user issues including follow up, make sure their issues are solved within SLA. - Propose and negotiate the best solution for user issues with related teams or managers. - Assisting Resolution Center manager in reporting for ticketing performance, users complaints, and feedbacks. - Trained and coached agents on proper...

PCS Indonesia is a company engaged in financial technology products and services. We provide payment solutions with the latest technology and in accordance with the development of the world. **Key Responsibilities**: **Team Establishment**: As the first member in the new city, set up a competent IT team to support various projects and requirements of the...

Department Operations- LevelExperienced (Individual Contributor)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...

**Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

**Responsibilities**: - **Store Visits**: Conduct daily visits to a minimum of 14 offline stores and 40 online stores in accordance with the call plan. - **Effective Call**: Ensure that effectiveness targets are met, with a focus on visiting 14 offline stores and 25 online stores each day. - **New Store Acquisition**: Acquire at least 3 new stores per day...

At AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game and distribution platforms in the world including Fortnite, Epic Store, Xbox...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Position Goals**: - Support the Business Development Manager in identifying and capturing new client opportunities by providing accurate proposals, quotations, and relevant documentation - Enhance the company’s business development strategies by maintaining organized records, analyzing market trends, and providing actionable recommendations.. **General...

**The Core Responsibilities**: - Social Media engagement support for Facebook channels. - Monitor the problems that drivers report on Facebook channels, and promptly respond to comments or inquiries with explanations and solutions. - Engage our drivers in a timely manner. - Committed to resolve all drivers problems within 24 hours after the driver report. -...

**Client Service Representative** Duties & Responsibilities: callbacks. - Understand customer inquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following the client’s...

**Client Service Representative** Duties & Responsibilities: callbacks. - Understand customer inquiries and ensure they are answered or routed through the appropriate support channel. - Manage customer escalations and ensure that these are answered, tracked, and escalated as required. - Perform all procedures accurately, including following the client’s...