Customer Support Specialist

_Kami adalah perusahaan yang bergerak di bidang penjualan peralatan perlengkapan ibu dan bayi. Saat ini, kami mencari individu yang berdedikasi dan bersemangat untuk bergabung dengan tim kami sebagai Customer Support. Jika Anda memiliki kemampuan komunikasi yang luar biasa dan pengalaman di bidang yang sama, kami ingin mendengar dari Anda!_ Tugas Utama: -...

**Exely **is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our...

RESPONSIBILITIES: - Provide accurate and timely information about our products, services, and policies. - Assist customers in resolving issues, complaints, or technical problems with empathy and efficiency. - Record and document customer interactions, inquiries, and resolutions accurately in our CRM system. - Escalate complex issues to the appropriate team...

Seputar posisi kerja: We are looking for a dedicated Technical Support Specialist to join our team and give exceptional technical assistance to clients regarding our products and services. This role include diagnosing and fixing technical difficulties, providing prompt help, and monitoring server performance to ensure maximum functionality. -...

We are looking for a dedicated Technical Support Specialist to join our team and give exceptional technical assistance to clients regarding our products and services. This role include diagnosing and fixing technical difficulties, providing prompt help, and monitoring server performance to ensure maximum functionality. - Responsibilities/Jobdesc: - To...

Seputar posisi kerja: We are looking for a dedicated Technical Support Specialist to join our team and give exceptional technical assistance to clients regarding our products and services. This role include diagnosing and fixing technical difficulties, providing prompt help, and monitoring server performance to ensure maximum functionality. -...

Handle User complaints which manifest as incoming Ticket in Resolution Tools - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Acknowledging and resolving...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Detail**: Full-time salaried position in our Jogja-based headquarter **Roles**: - Full-time salaried position in our Jogja-based headquarter **Primary Responsibilities**: - Answer incoming phone, online chat, support ticket requests as well as comfortable in face to face interaction. - Assist customer to solve their issues. - Respond to Customer...

️ Please read our: FAQ About this Role and Interview Guideline ️ Become part of the world’s fastest-growing web hosting company! Join Hostinger, where we build world-class solutions for anyone to easily succeed online. Our team of 900 high-spirited professionals is behind the success of 2 million clients across 150 countries, helping them bring their...

DepartmentOperations- LevelExperienced (Team Lead)- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root...

**Identify customer needs and guide customers by using particular features**: - **Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)**: - **Monitor customer complaints on social media and reach out to provide assistance**: - **Inform customers on any new features and its functions**: - **Conduct...

Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey we have reached over 1 Million...

Identify customer needs and guide customers by using particular features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Monitor customer complaints on social media and reach out to provide assistance - Inform customers on any new features and its functions - Conduct after sales services -...

**WE'RE HIRING STORE SPECIALIST!** **PT. Mitra Kerja Utama merupakan perusahaan yang bergerak di bidang Recruitment Consultant, saat ini salah satu klien kami yang bergerak di bidang Internet Service Provider sedang membutuhkan STORE SPECIALIST (ADMIN CUSTOMER SERVICE)** **KUALIFIKASI**: - Pendidikan D3/S1 segala jurusan dengan IPK Minimal 3.00. -...

**Location**: To be based throughout Malaysia (Healthcare Clinic) **Range of salary** : MYR3,000 - MYR 3,400 **Age**: 25 to 40 years old **Requirement**: Related background in Healthcare industry (eg: medicine, pharmacy, nursing, dentistry, nutrition, etc.) **Benefits**: 1. Round trip flight ticket (1 time) 2. Accommodation provided 3. Work Permit...

Buat temen-temen yang jago speak-speak sama customer alias jago jualan, Yuk join dengan kita buat jadi Admin Marketplace Tugasnya ngapain aja sih? 1. Balesin chat customer dari seluruh platform marketplace 2. Mengedukasi customer terkait product knowledge 3. iklan dan optimasi budget di Marketplace 4. Handling complain 5. Buat laporan penjualan 6....

Job Description: As a WordPress Specialist, you will play a crucial role in our web development efforts. Your responsibilities will span across WordPress content management, theme customization, UI/UX design, and overall site management. This role is ideal for someone who is a WordPress generalist and capable of managing and improving WordPress sites to meet...

Company Description Beautica Digital Dafhina is a people-driven brand committed to understanding the needs of consumers with an open mind. We develop and formulate high-quality beauty products that support the local Indonesian market, including Perfect White, Kymm Skin, Jill Skin, BLS, By Beautyfirst, and Skin Academy. **Job Descriptions**: As a Marketing...

31774 Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...