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Customer Support

4 weeks ago

Yogyakarta, Indonesia Airpaz.com Full time

Identify customer needs and guide customers by using particular features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Monitor customer complaints on social media and reach out to provide assistance
- Inform customers on any new features and its functions
- Conduct after sales services
- Follow up with customers to ensure their technical issues are resolved

Jenis Pekerjaan: Penuh Waktu

Gaji: Rp2.500.000 per bulan

Kemampuan Bekerja Jauh dari Rumah/Pindah Rumah:

- Yogyakarta: Melakukan pulang-pergi kerja dengan jarak yang jauh tanpa mengganggu kinerja atau berencana pindah tempat tinggal sebelum mulai bekerja (Diwajibkan)

Bahasa:

- English atau Chinese (Diwajibkan)

Kemampuan Bekerja Shift:

- Shift Malam (Diwajibkan)
- Shift Siang (Diwajibkan)