Customer Relations Specialist

4 months ago


Yogyakarta, Indonesia DomaiNesia Full time

**Detail**:
Full-time salaried position in our Jogja-based headquarter

**Roles**:

- Full-time salaried position in our Jogja-based headquarter

**Primary Responsibilities**:

- Answer incoming phone, online chat, support ticket requests as well as comfortable in face to face interaction.
- Assist customer to solve their issues.
- Respond to Customer Complaints.
- Provide clear information to customer's query.
- Maintain a friendly environment, and also can address customer's complaint gracefully.

**Requirements**:

- Willing to work morning shift (8 am
- 4 pm) at the office.
- Posses profound understanding of our product.
- Embodies PACTA (Patience, Attentive, Clear Communication, Time Management, Adaptive).
- Capable to handle unexpected cases and customer complaint.
- Good team player.
- Having experience in the call center field is a plus point.
- Having a basic knowledge related to domain & hosting is a plus point.



  • Yogyakarta, Indonesia exabytes Full time

    **GROW your career with Exabytes**: We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career,...


  • Yogyakarta, Indonesia PCS Payment Full time

    Sebagai Customer Relation (CERi) anda harus ; - Melakukan kunjungan ke merchant - Menawarkan aplikasi transaksi penjualan yang cepat, mudah, aman - Mengumpulkan kelengkapan document kebutuhan pengajuan aplikasi merchant - Melakukan submit data penjualan untuk di tindaklanjut Persyaratan ; - Kandidat pria/wanita - Pendidikan min. SMA/D3/S1 semua jurusan,...


  • Yogyakarta, Indonesia Hostinger Full time

    ️ Please read our: FAQ About this Role and Interview Guideline ️ Become part of the world’s fastest-growing web hosting company! Join Hostinger, where we build world-class solutions for anyone to easily succeed online. Our team of 900 high-spirited professionals is behind the success of 2 million clients across 150 countries, helping them bring their...


  • Yogyakarta, Indonesia PT Media Edutama Indonesia Full time

    Customer Relation Officer - Wanita single/belum menikah usia max. 25 tahun - Lulusan D3 semua jurusan - Familiar dengan komputer & ms.Office - Supel/komunikatif, jujur dan berdedikasi tinggi - Rajin dan mau bekerja keras - Mau menghargai proses - Fresh graduate are welcome to apply "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan...


  • Yogyakarta, Indonesia PT IONs International Education Full time

    Customer Relation Officer - Pria / Wanita - Pendidikan mínimal S1 semua jurusan - IPK mínimal 3.00 - Komunikatif - Berpengalaman di bidangnya - Jujur, bertanggung jawab, disiplin, dan teliti - Berpenampilan menarik - Perempuan tinggi mínimal 160 cm, laki-laki tinggi mínimal 170 cm - Dapat bekerja shifting - Memiliki SIM A/C Aktif - Penempatan di Kota...

  • Customer Service

    4 months ago


    Yogyakarta, Indonesia Tomtek Malaysia Sdn Bhd Full time

    **Location**: To be based throughout Malaysia (Healthcare Clinic) **Range of salary** : MYR3,000 - MYR 3,400 **Age**: 25 to 40 years old **Requirement**: Related background in Healthcare industry (eg: medicine, pharmacy, nursing, dentistry, nutrition, etc.) **Benefits**: 1. Round trip flight ticket (1 time) 2. Accommodation provided 3. Work Permit...


  • Yogyakarta, Indonesia PT Media Edutama Indonesia Full time

    Customer Relation Officer (CRO) - Experience is preferred - Meticulous, hardworking, honest, disciplined, and responsible - Committed to the job "Waspada terhadap Modus Penipuan pada saat proses interview. Perusahaan tidak akan memungut biaya apapun dalam melakukan proses interview. Mohon segera melaporkan ke kami, jika pada saat Anda diundang untuk...

  • Customer Relation

    4 months ago


    Yogyakarta, Indonesia PT. Media Sarana Data (Gmedia Yogyakarta) Full time

    **PELUANG BERKARIR** GMEDIA Yogyakarta merupakan perusahaan swasta yang bergerak di bidang teknologi informasi dan komunikasi. Dengan mengikuti tren teknologi yang berkembang pada saat ini, kami mulai menggarap sector jalur solusi komunikasi data dan IT langsung kepada konsumen akhir, terutama untuk layanan akses Internet dan komunikasi multimedia. Berdiri...

  • Wordpress Specialist

    4 months ago


    Yogyakarta, Indonesia PlacidWay Full time

    Job Description: As a WordPress Specialist, you will play a crucial role in our web development efforts. Your responsibilities will span across WordPress content management, theme customization, UI/UX design, and overall site management. This role is ideal for someone who is a WordPress generalist and capable of managing and improving WordPress sites to meet...


  • Yogyakarta, Indonesia PT Qiscus Tekno Indonesia Full time

    Qiscus is an omnichannel conversational platform that helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. The IT Security Specialist plays a critical role in ensuring the security of data running within Qiscus system. Hence, we require a person who possess...


  • Yogyakarta, Indonesia PT. Mukti Caraka Solusindo Full time

    Melakukan pengenalan produk mitra perusahaan di Coffeshop/event yang telah ditentukan - Melakukan penawaran produk mitra perusahaan di Coffeshop/event yang telah ditentukan - Melakukan Report Harian - Menjaga Hubungan Baik dengan Customer - Siap ditempatkan di event/Coffeshop seluruh area Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Hingga Rp5.000.000 per...


  • Yogyakarta, Indonesia PT. Mitra Kerja Utama Full time

    **WE'RE HIRING STORE SPECIALIST!** **PT. Mitra Kerja Utama merupakan perusahaan yang bergerak di bidang Recruitment Consultant, saat ini salah satu klien kami yang bergerak di bidang Internet Service Provider sedang membutuhkan STORE SPECIALIST (ADMIN CUSTOMER SERVICE)** **KUALIFIKASI**: - Pendidikan D3/S1 segala jurusan dengan IPK Minimal 3.00. -...


  • Yogyakarta, Indonesia PT. IGT Solutions Indonesia Full time

    Handle User complaints which manifest as incoming Ticket in Resolution Tools - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Acknowledging and resolving...

  • Marketplace Specialist

    4 months ago


    Yogyakarta, Indonesia CV Trend Hari Ini Full time

    Buat temen-temen yang jago speak-speak sama customer alias jago jualan, Yuk join dengan kita buat jadi Admin Marketplace Tugasnya ngapain aja sih? 1. Balesin chat customer dari seluruh platform marketplace 2. Mengedukasi customer terkait product knowledge 3. iklan dan optimasi budget di Marketplace 4. Handling complain 5. Buat laporan penjualan 6....


  • Yogyakarta, Indonesia PT Qwords Company International Full time

    Qwords is an IT company with more than 15 years of experience in providing hosting management, cloud & data center solutions, and domain name services. We are currently looking for an extraordinary individual to join our team as a **Social Media Specialist**. **Responsibilities**: - Be the person in charge to create social media campaigns and content; from...


  • Yogyakarta, Indonesia HACKLAB ROCKS Full time

    We are looking for a dedicated Technical Support Specialist to join our team and give exceptional technical assistance to clients regarding our products and services. This role include diagnosing and fixing technical difficulties, providing prompt help, and monitoring server performance to ensure maximum functionality. - Responsibilities/Jobdesc: - To...


  • Yogyakarta, Indonesia Beutica Digital Dafhina Full time

    Company Description Beautica Digital Dafhina is a people-driven brand committed to understanding the needs of consumers with an open mind. We develop and formulate high-quality beauty products that support the local Indonesian market, including Perfect White, Kymm Skin, Jill Skin, BLS, By Beautyfirst, and Skin Academy. **Job Descriptions**: As a Marketing...


  • Yogyakarta, Indonesia HACKLAB ROCKS Full time

    Seputar posisi kerja: We are looking for a dedicated Technical Support Specialist to join our team and give exceptional technical assistance to clients regarding our products and services. This role include diagnosing and fixing technical difficulties, providing prompt help, and monitoring server performance to ensure maximum functionality. -...


  • Yogyakarta, Indonesia Teleperformance Full time

    **Responsible**: - Provide Customers about Product and Service Information. - Identify and Escalate Priority Issues. - Documenting All Call Information According to Standard Operating Procedures. - Complete All Call Logs. - Updating customers profile into computer. - Conduct customer surveys to ascertain level of customer service. **Qualification**: -...

  • Sourcing Specialist

    1 month ago


    Yogyakarta, Indonesia Asean Sourcing Full time

    We are looking for a highly motivated sourcing specialist to assist the company in creating strong relationships with suppliers and maintaining the existing ones in the areas of Java and Bali. The sourcing specialist’s responsibilities include sourcing goods, materials, and services at competitive prices and advising upper-level staff members on which...