Customer Service
6 months ago
**Location**: To be based throughout Malaysia (Healthcare Clinic)
**Range of salary** : MYR3,000 - MYR 3,400
**Age**: 25 to 40 years old
**Requirement**: Related background in Healthcare industry (eg: medicine, pharmacy,
nursing, dentistry, nutrition, etc.)
**Benefits**:
1. Round trip flight ticket (1 time)
2. Accommodation provided
3. Work Permit sponsored
**Responsibilities**
- Liaise with patients regarding services rendered, investigate customers’ concerns, and handle service recovery
- Conduct customer satisfaction surveys/clinic tour
- Compiling accurate reports and statistics on NPS and grievances
- Establish good relationships with patients and internal customers
- Assist in clinic-wide activities and health education program
**Requirements**:
- Degree or Diploma or relevant qualification
- _**Very Good Command of English (is a Must)**_
- Excellent communication and interpersonal skills with the ability to work in a team.
- Prior experience as a customer service specialist or equivalent, ideally in a hotel or healthcare setting
**Job Types**: Full-time, Contract
Contract length: 24 months
**Salary**: Rp9,967,631 - Rp11,296,649 per month
Application Question(s):
- Will you be able to reliably commute or relocate to Malaysia for this job?
**Experience**:
- Customer Service: 2 years (preferred)
- healthcare industry: 1 year (required)
**Language**:
- English Language (preferred)
Willingness to travel:
- 100% (preferred)
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