Customer Service English
4 months ago
Max. age hired 35 years old
Fluent speaking and writing in English
At least possess associate degree (all majors)
Have 1 year of customer service experience, and have received service soft skills training
Typing speed 50 words/min
Good communication and listening skill
Have the ability of computer operating properly
Familiar in e-commerce customer behaviour and business, at least have experience using e-commerce platform as buyer and seller once
Willing to work with shifting in Yogyakarta
Listen actively to customer inquiries and concerns
Provide accurate and helpful information.
Identify and assess customer needs and issues.
Develop a deep understanding of the company's products or services to provide accurate information.
Follow up with customers to ensure their issues have been resolved to their satisfaction.
Escalated the ticket to Team Leader.
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Customer Service English
4 months ago
Yogyakarta, Indonesia Agent&Co Full time1. Have a minimum D3 2. Fluent in English 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and presentation skills. 7. Ability to...
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Customer Service English
4 months ago
Yogyakarta, Indonesia Agent&Co Full time1. Have a minimum D3 2. Fluent in English (Melayu Language will be plus) 2. Experience as a customer service min 1 year will be a plus 3. Strong customer care skills and active listening 4. Familiar with CRM systems and practices. 5. Customer orientation and ability to adapt/respond to different types of characters. 6. Excellent communication and...
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Customer Service English
4 months ago
Yogyakarta, Indonesia Agent&Co Full timeHave a minimum D3/S1 - Experience as a customer support min 1 year will be a plus - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good command of English...
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Customer Service English
4 months ago
Yogyakarta, Indonesia Agent&Co Full timeHave a minimum D3/S1 - Experience as a customer support min 1 year will be a plus - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good command of English...
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Customer Service English
4 months ago
Yogyakarta, Indonesia Agent&Co Full timeHave a minimum D3/S1 - Experience as a customer support min 1 year will be a plus - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good command of English...
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Customer Service English
3 weeks ago
Yogyakarta, Indonesia convergence Full timeJob Description: - Providing customers with the organizations service and product information. - Excellent customer service, focused on all enquiries and provided services. - Coordinate to related departments for solving the issues. - Keep records and up-to-date logs of your conversations on our contact center database system. Job Requirements: - Fluent...
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Customer Service English
4 months ago
Yogyakarta, Indonesia convergence Full timeJob Description: - Providing customers with the organizations service and product information. - Excellent customer service, focused on all enquiries and provided services. - Coordinate to related departments for solving the issues. - Keep records and up-to-date logs of your conversations on our contact center database system. Job Requirements: - Fluent...
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Customer Service English
1 month ago
Yogyakarta, Indonesia convergence Full timeJob Description: - Providing customers with the organizations service and product information. - Excellent customer service, focused on all enquiries and provided services. - Coordinate to related departments for solving the issues. - Keep records and up-to-date logs of your conversations on our contact center database system. Job Requirements: - Fluent...
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Customer Service
4 months ago
Yogyakarta, Indonesia Ivosights Full time**Agent Intermediate**: Requirement: - Male/Female - Max. age hired 35 years old - Min. Education D3 (all majors) - Willing to work with shifting - **2 year of customer service experience**, and have received service soft skills training - Typing speed 40 words/min, - Written and spoken English standard (no accent) - Good communication and listening skill -...
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Customer Service
1 month ago
Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...
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English Customer Service Livechat
1 month ago
Yogyakarta, Indonesia PT Masa Depan Siber Indonesia Full timeRequirement: - **B1/B2 Minimum - Level English Proficiency**: Communicates clearly and effectively. - **Education**: Min D3 any major - **Age** : Max 35yo - **Customer Focus**: Understands and prioritises customer needs and satisfaction. - **Great Communication Skills**: Explains information clearly to customers. - **Problem-Solving Skills**: Quickly...
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Customer Service Representative
4 months ago
Yogyakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full timeOur client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into customer issues - Provide effective...
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Customer Service
4 months ago
Yogyakarta, Indonesia Tomtek Malaysia Sdn Bhd Full time**Location**: To be based throughout Malaysia (Healthcare Clinic) **Range of salary** : MYR3,000 - MYR 3,400 **Age**: 25 to 40 years old **Requirement**: Related background in Healthcare industry (eg: medicine, pharmacy, nursing, dentistry, nutrition, etc.) **Benefits**: 1. Round trip flight ticket (1 time) 2. Accommodation provided 3. Work Permit...
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Customer Service
4 months ago
Yogyakarta, Indonesia Valdo Sumber Daya Mandiri Full timeEssential Experience / Criteria (mandatory): - Min D3/S1 any major With GPA 2,75 - Clear Articulation and good communication in Bahasa - Experience in customer service area - Experience in sales area - Typing skill with WPM 50 & Accuracy 90% - Sense Of Empathy - Vaccinated : 2 Dose - Energetic and agile - Min. Fresh graduate and max 2 years in the same...
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Customer Service Advisor
4 months ago
Yogyakarta, Indonesia Jom Kerja! Full timeResponsibilities: 1. Handling and resolving customers’ inquiries/requests for U.S. Markets. 3. Developing and maintaining accurate files. 4. Ensuring customer requests are handled in an appropriate and timely manner. **Requirements**: - Min. bachelor’s degree and above. - Good customer service, multi-tasking and problem-solving skills. Strong...
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Customer Service French
4 months ago
Yogyakarta, Indonesia Ivosights Full timeListen actively to customer inquiries and concerns Provide accurate and helpful information. Identify and assess customer needs and issues. Develop a deep understanding of the company's products or services to provide accurate information. Follow up with customers to ensure their issues have been resolved to their satisfaction. Escalated the ticket to...
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Customer Service Provider
4 months ago
Yogyakarta, Indonesia PT. Mitracomm Ekasarana Full timeKualifikasi: - Pria/Wanita - Maksimal Usia 28 Tahun - Minimal Pendidikan D3/S1 Semua Jurusan - Service Oriented - Problem Solver Job Desc: - Melayani Customer dengan baik - Handling Complain **Salary**: Rp2,600,000 - Rp3,100,000 per month Ability to commute/relocate: - Surakarta: Reliably commute or planning to relocate before starting work...
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Customer Service
1 month ago
Yogyakarta, Indonesia Agent&Co Full timeHave a minimum D3/ S1 - Experience as a customer support min 1 year - Strong customer care skills and active listening - Familiar with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time...
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Customer Service-yogyakarta
3 months ago
Yogyakarta, Indonesia Agent&Co Full timeHave a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good Command...
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Customer Service-yogyakarta
4 months ago
Yogyakarta, Indonesia Agent&Co Full timeHave a minimum D3/ S1 - Experience as a customer support min 1 year - willing to work shifting - Strong customer care skills and active listening - Customer orientation and ability to adapt/respond to different types of characters - Excellent communication and presentation skills - Ability to multi-task, prioritize and manage time effectively - Good Command...