Customer Success Specialist

**Do you want to go stepping up your next career? Do you feel challenged working in a startup company? Are you interested in English speaking environment?TechGrid Asia is hiring!** Set an eye for a focus-on-detail career? Start here at TechGrid!Headquartered in Singapore, we have expanded to Indonesia with an office in **Yogyakarta**. Our company focuses on...

**Do you want to go stepping up your next career? Do you feel challenged working in a startup company? Are you interested in English speaking environment?TechGrid Asia is hiring!** Set an eye for a focus-on-detail career? Start here at TechGrid!Headquartered in Singapore, we have expanded to Indonesia with an office in **Yogyakarta**. Our company focuses on...

**Do you want to go stepping up your next career? Do you feel challenged working in a startup company? Are you interested in English speaking environment?TechGrid Asia is hiring!** Set an eye for a focus-on-detail career? Start here at TechGrid!Headquartered in Singapore, we have expanded to Indonesia with an office in **Yogyakarta**. Our company focuses on...

**What you will do**: - Handling all customer success in our projects/company - Handling Social media channels (Facebook, LinkedIn, Google,etc) **Requirements**: - Great communication, negotiation and written skills - Able to speak and write in english - Dynamic, driven, bubbly and fun loving personality - Responsible, sens of urgency and ownership -...

**Responsible**: - Provide Customers about Product and Service Information. - Identify and Escalate Priority Issues. - Documenting All Call Information According to Standard Operating Procedures. - Complete All Call Logs. - Updating customers profile into computer. - Conduct customer surveys to ascertain level of customer service. **Qualification**: -...

1. Reply to user chat questions and help user to solve their problem 2. Complaint ticket & relationship management to user and stakeholder 3. Gather, analyze, and advocate user feedback 4. Collaborate with other departments to improve products and services to increase customer satisfaction Minimum Qualifications: 1. Bachelor degree from any major 2. Proven...

**GROW your career with Exabytes**: We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career,...

Handle User complaints which manifest as incoming Ticket in Resolution Tools - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - To exceed customers' expectations in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. - Acknowledging and resolving...

**Detail**: Full-time salaried position in our Jogja-based headquarter **Roles**: - Full-time salaried position in our Jogja-based headquarter **Primary Responsibilities**: - Answer incoming phone, online chat, support ticket requests as well as comfortable in face to face interaction. - Assist customer to solve their issues. - Respond to Customer...

**Location**: To be based throughout Malaysia (Healthcare Clinic) **Range of salary** : MYR3,000 - MYR 3,400 **Age**: 25 to 40 years old **Requirement**: Related background in Healthcare industry (eg: medicine, pharmacy, nursing, dentistry, nutrition, etc.) **Benefits**: 1. Round trip flight ticket (1 time) 2. Accommodation provided 3. Work Permit...

Job Description: As a WordPress Specialist, you will play a crucial role in our web development efforts. Your responsibilities will span across WordPress content management, theme customization, UI/UX design, and overall site management. This role is ideal for someone who is a WordPress generalist and capable of managing and improving WordPress sites to meet...

About Somethinc - BeautyHaulWe are a fast-growing beauty company in Indonesia, with a mission to become the largest vertically integrated beauty ecosystem from supply to retail.Our first brand "Somethinc" was founded in 2019 and is currently the #1 skincare brand in e-commerce & modern trade with >1M social media followers.We are looking for a skilled Beauty...

We are looking for a highly motivated sourcing specialist to assist the company in creating strong relationships with suppliers and maintaining the existing ones in the areas of Java and Bali. The sourcing specialist’s responsibilities include sourcing goods, materials, and services at competitive prices and advising upper-level staff members on which...

**Putra Farma Yogyakarta is an innovative food and beverage contract manufacturer company (maklon) since 2000. We dedicated to provide innovation Food and Beverage, Cosmetic, and Medicine products. With a commitment to excellence, we are looking for passionate and creative Social Media Specialist to join our team and help us drive growth and...

Qiscus is an omnichannel conversational platform that helps businesses embrace the new expectations of excellent Customer Experience (CX) through the ability to engage in timely conversations at scale. The IT Security Specialist plays a critical role in ensuring the security of data running within Qiscus system. Hence, we require a person who possess...

Job description: - Developing social media strategy to improve brand awareness and interactions with target audience on many platforms. - Planning contents that aligned with brand identity and marketing goals. - Managing social media accounts, including scheduling and uploading contents. - Keeping up to date with current trends many social media...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

About Somethinc - BeautyHaulWe are a fast-growing beauty company in Indonesia, aiming to be the largest vertically integrated beauty ecosystem from supply to retail. Our first brand, Somethinc, is the #1 skincare brand in e-commerce & modern trade with >1M social media followers. We are looking for a Beauty Product Specialist to join our...

About Somethinc - BeautyHaulWe are a fast-growing beauty company in Indonesia, aiming to be the largest vertically integrated beauty ecosystem from supply to retail. Our first brand, Somethinc, is the #1 skincare brand in e-commerce & modern trade with >1M social media followers. We are looking for a Beauty Product Specialist to join our...

DepartmentOperations- LevelEntry Level- LocationIndonesia - YogyakartaThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause...