Customer Service Specialist
7 months ago
Handle User complaints which manifest as incoming Ticket in Resolution Tools
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Acknowledging and resolving customer complaints through various channels.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
**Education**:
- S1 (preferred)
**Experience**:
- Customer Service: 1 year (preferred)
-
Customer Service Specialist
1 month ago
Yogyakarta, Indonesia DomaiNesia Full time**Customer Service Specialist**: - Yogyakarta, Indonesia- Marketing, Fulltime*** **Detail**: **Peran** - As a Customer Service Specialist at DomaiNesia, you will be responsible for providing guidance to resolve customer issues and delivering clear information about our products.**Tanggung Jawab Utama** - Respond to incoming phone calls, support tickets,...
-
Customer Service
7 months ago
Yogyakarta, Indonesia Tomtek Malaysia Sdn Bhd Full time**Location**: To be based throughout Malaysia (Healthcare Clinic) **Range of salary** : MYR3,000 - MYR 3,400 **Age**: 25 to 40 years old **Requirement**: Related background in Healthcare industry (eg: medicine, pharmacy, nursing, dentistry, nutrition, etc.) **Benefits**: 1. Round trip flight ticket (1 time) 2. Accommodation provided 3. Work Permit...
-
Customer Service
4 days ago
Yogyakarta, Indonesia PT Qwords Company International Full timeQwords is an IT company with more than 15 years of experience in providing hosting management, cloud & data center solutions, and domain name services. Tens of thousands of domestic and foreign customers have entrusted their services to us. We are currently looking for an extraordinary individual to join our team as **SEO...
-
Customer Support Specialist
7 months ago
Yogyakarta, Indonesia exabytes Full time**GROW your career with Exabytes**: We’re a company that is growing rapidly by the day, nurturing and grooming our team to achieve their career dreams. We are constantly on the lookout for exceptionally talented and passionate individuals to join our big family. If you’re one who is passionate, hardworking with drive, and wants to advance your career,...
-
Customer Service
7 months ago
Yogyakarta, Indonesia Sinergi Performa Cipta Full time31774 Job Desc: - Guide our consumer and partners in using our products - Manage service enquiries and disputes arising from our consumer and partners - Provide excellent customer service to our consumer and partners base - Maintain good relationships and community building efforts with our consumer and partners - Support project from all verticals...
-
Customer Service
2 months ago
Yogyakarta, Indonesia PT Imecon Teknindo Full timeResponsibilities: - Efficiently handle customer inquiries and complaints through Omni channel (Chat) or Inbound call (voice) - Escalate complex issues to the Team Lead for resolution - Maintain a typing speed of at least 50 words per minute - Exhibit effective communication and active listening skills - Collaborate with team members to ensure seamless...
-
Customer Service
4 months ago
Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time**Role : Customer Service** **Placement : Kab. Sleman, Yogyakarta** **Status : Urgent** **Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the...
-
Customer Service
1 month ago
Yogyakarta, Indonesia Radikari Full time**Minimum Requirement** 1. Must possess a College Degree 2. Must have experience in a similar role, demonstrating an understanding of the job functions and requirements 3. Strong analytical thinking and problem-solving abilities. 4. Proficient in basic English for effective communication. 5. Demonstrates effective communication skills, with an emphasis...
-
Customer Service
2 months ago
Yogyakarta, Indonesia PT. Swakarya Insan Mandiri (SIMGROUP) Full time**Responsibilities**: - Identify and escalate priority issues through appropriate channels. - Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries. - Meet all key performance indicators set by the company and client. - Work with other team members in identifying better ways in providing...
-
Customer Service Sales Specialist Yogyakarta
1 week ago
Yogyakarta, Indonesia PT. AL KAUTSAR CATER INDONESIA Full time**Tentang pekerjaan ini** - Terbiasa Sholat 5 Waktu dan Lancar Membaca Alqur'an - Pendidikan mínimal SMA/MA - Berpenampilan rapi - Berpengalaman sebagai Sales/ Customer Service mínimal 2 tahun - Mempunyai Jiwa Leadership - Menguasai sistem Sales/ Customer Service - Bersedia bekerja di hari Minggu dan tanggal merah - Menguasai Microsoft Office - Memiliki...
-
Customer Service
7 months ago
Yogyakarta, Indonesia PT Swakarya Insan Mandiri Full timeJobdesk 1. Handling customer baik pertanyaan atau pun complaint 2. Melakukan inbound call atau outbond call kepada customer Kualifikasi - Usia 18 - 35 tahun - Pendidikan min. SMA/SMK - Berpengalaman dibidang Customer Service / Call center min.3 Bulan - Bersedia Shifting - Diutamakan Domisili Area Yogyakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp2.300.000...
-
Customer Service
7 months ago
Yogyakarta, Indonesia Renjana Offset Full timeLowongan Kerja Renjana Offset Dibuka kesempatan untuk posisi Customer Service Kualifikasi: 1. Wanita usia max. 30 tahun 2. Memiliki pengalaman sejenis (disukai) 3. Mau belajar dan cepat beradaptasi 4. Memahami dan menguasai microsoft office Deskripsi pekerjaan: 1. Mengelola data base customer perusahaan 2. Merespon dan memenuhi kebutuhan customer...
-
Customer Service
2 months ago
Yogyakarta, Indonesia Nopipan Bakery Full timeCustomer Service - Pria / Wanita, usia max 35 thn - Min. SMU / SMK / sederajat - Domisili D.I.Yogyakarta - Bisa bekerja dalam TEAM & SHIFT - Berorientasi pada target
-
Customer Service
7 months ago
Yogyakarta, Indonesia Catering Arrafi Full time**Kami Mencari Customer Service yang Ramah dan Solutif!** **Kualifikasi**: - Minimal pendidikan SMA/SMK sederajat. - Memiliki kemampuan komunikasi yang baik, jelas, dan ramah. - Mampu bekerja dengan teliti dan berorientasi pada detail. - Mampu bekerja secara individu maupun tim. - Mampu bekerja dibawah tekanan dan mampu menyelesaikan masalah dengan...
-
Customer Service
1 week ago
Yogyakarta, Indonesia PT. Mitracomm Ekasarana Full time**Kualifikasi**: - **Pria/Wanita**: - Max Usia 28 Tahun - Min Pendidikan D3/S1 Semua Jurusan - IPK Minimal 2.75 - Freshgraduate are welcome to apply - Bisa berkomunikasi dengan Bahasa Inggris - Memiliki pengalaman dibidang call center/Customer Service lebih disukai - Siap kerja shifting dan public holiday - Bersedia ditempatkan di Yogyakarta **Deskripsi...
-
Customer Service
6 months ago
Yogyakarta, Indonesia PT Qwords Company International Full timePT Qwords Company International merupakan perusahaan yang memberikan layanan hosting, cloud, & data center terkemuka di Indonesia. Qwords telah mempunyai cabang di 4 kota besar, yaitu Jakarta, Bandung, Surabaya, dan Yogyakarta. Kami sedang mencari tenaga muda profesional untuk bergabung dan berkarir bersama kami sebagai **Customer Service.** **Deskripsi...
-
Customer Service
6 days ago
Yogyakarta, Indonesia Majapahit Solusi Bersama PT Full timePendidikan mínimal D3 - Memiliki pengalaman mínimal 1 tahun sebagai call center atau customer service - Memiliki kemampuan komunikasi yang baik - Memiliki kemampuan problem solving dan logical thinking - Berkerja secara shift dan memiliki ketertarikan berkerja di perusahaan e-Commerce - Bersedia join secepatnya
-
Customer Service French
7 months ago
Yogyakarta, Indonesia Ivosights Full timeListen actively to customer inquiries and concerns Provide accurate and helpful information. Identify and assess customer needs and issues. Develop a deep understanding of the company's products or services to provide accurate information. Follow up with customers to ensure their issues have been resolved to their satisfaction. Escalated the ticket to...
-
Customer Service English
7 months ago
Yogyakarta, Indonesia Ivosights Full timeMax. age hired 35 years old Fluent speaking and writing in English At least possess associate degree (all majors) Have 1 year of customer service experience, and have received service soft skills training Typing speed 50 words/min Good communication and listening skill Have the ability of computer operating properly Familiar in e-commerce customer...
-
Customer Service Representative
7 months ago
Yogyakarta, Indonesia PT. PEOPLE SEARCH INTERNATIONAL Full timeOur client, a BPO company headquartered in Yogyakarta, Indonesia, is seeking qualified Customer Service Representatives to join their team. **Responsibilities**: - Manage a high volume of calls in a timely and efficient manner - Accurately identify and address customer needs - Conduct thorough investigations into customer issues - Provide effective...