Business Development Specialist
3 days ago
**Duties & Responsibilities**:
- Mencapai target penjualan sesuai yang diharapkan dengan syarat dan ketentuan yang diberikan oleh perusahaan.
- Memperluas keahlian dan pengetahuan tentang produk/jasa perusahaan serta soft skill terkait untuk mendukung penjualan.
- Mengidentifikasi pasar dan industri untuk mendapatkan prospek, peluang, dan pelanggan baru.
- Membuat dan melaporkan kinerja penjualan kepada pimpinan, sesuai dengan jadwal yang telah ditentukan.
- Menyiapkan, melengkapi, dan membuat semua dokumen kelengkapan administrasi penjualan dan hubungan dengan pelanggan/calon pelanggan.
- Mewakili perusahaan untuk menciptakan dan mengembangkan hubungan jangka panjang dengan pelanggan/calon pelanggan secara baik dan berkelanjutan.
- Manajemen Akun : Mencari dan memperluas peluang bisnis baru dengan pelanggan yang sudah ada dan atau mengidentifikasi kemungkinan peningkatan penjualan untuk memenuhi target penjualan:
- Dapatkan repeat order dari pelanggan yang sudah ada dengan cara up selling dan cross selling.
- Memastikan dan mengingatkan setiap pelanggan untuk memperbaharui semua produk barang/jasa, tepat waktu sesuai masa kontrak.
- Membuat dan menyusun strategi untuk menciptakan atau mendapatkan peluang barang/jasa yang ada di perusahaan dan memastikan akan diterima dan sesuai dengan keinginan pelanggan. Strategi ini adalah yang kemudian disusun dan dituangkan ke dalam dokumen Account Plan.
- Mampu mengelola dengan baik mínimal 5 (lima) nasabah secara profesional dan berkelanjutan.
- Memperluas dan memelihara hubungan dan hubungan jangka panjang dengan pelanggan secara baik dan berkelanjutan.
- Menyediakan analisis dan koordinasi dengan unit terkait untuk memenuhi kebutuhan pelanggan
- Melayani keluhan/keluhan pelanggan dengan baik dan memberikan tanggapan dan solusi yang tepat waktu.
- Menerapkan sistem manajemen mutu ISO 9001:2015 untuk memastikan bahwa kegiatan yang dilakukan sesuai dengan sistem mutu yang ditentukan
- S1 atau S2 segala bidang disiplin ilmu, diutamakan Manajemen, Bisnis, Keuangan, dengan dukungan program studi/sertifikasi yang terkait dengan posisi.
- Memiliki latar belakang pada penjualan, konsultan, Pengembangan Bisnis, Account Manager, Channel Account Manager
- Memiliki mínimal 2-3 tahun pengalaman dalam konsultasi penjualan, mengelola pelanggan, dengan koneksi dan hubungan yang baik dengan CFO, COO, Manajer Keuangan CIO, Manajer Operasi dari berbagai FinTech, ECommerce, Manufaktur, Ritel, Grosir & Distribusi, dan Industri Makanan & Minuman.
- Berpengalaman dalam menjual solusi bisnis yang terkait dengan teknologi CRM, ERP, Cloud, dan Keuangan
- Mampu bekerja di bawah tekanan dan target yang ketat.
- Berpengalaman dan fasih dalam melakukan negosiasi untuk menutup kesepakatan.
- Berpengalaman dan fasih dalam melakukan komunikasi dan menjalin hubungan dengan pelanggan dari level manapun terutama untuk Level manager, CFO, COO, CIO
- Memiliki teknik dan terampil dalam menjual mulai dari pencarian calon pembeli hingga penutupan transaksi dan purna jual
- Mampu mengelola permintaan dan keluhan dari pelanggan
- Memiliki integritas, keberanian, dan tanggung jawab dalam menjalankan proses penjualan dari awal hingga akhir.
- Mampu menganalisis dan memahami kebutuhan pelanggan untuk kemudian diuraikan menjadi solusi untuk menjawab kebutuhan pelanggan.
- Bersedia ditempatkan di Jakarta Selatan / Hybrid Working (onsite & online)
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