Helpdesk Officer

Provides Single Point of Contact Field Support. - Windows Services: Monday to Friday: 06.00 - 21.00 and Saturday, 08.00 - 14.00 WIB - Windows Services: Monday to Friday, 21:00 - 05.59 WIB - Follow up trouble Ticket from IT Services Desk - Follow Up to Field Support/Technical Support for second level trouble shooting - Acceptable to remote for trouble...

**Responsibility and Scope of work**: Helpdesk will be layer 0 Handle Ticketing system OTRS Handle Phone (Ext 5) Shifting applied Provide technical assistance and support for incoming queries and issues, related to computer systems, software, and hardware. Respond to queries either in person or over the phone. Ask questions to determine nature of...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Deskripsi Pekerjaan: - 1. Support permasalahan/insiden/request untuk perangkat End User Computing seperti: - Hardware pc desktop, notebook, Mac, printer, scanner, proyektor, dll - Perangkat network lan-wan-wifi-internet, perangkat telekomunikasi Voip (IP-Phone / PABX), Wifi, & Client Switch 2. Support terkait dukungan troubleshooting aplikasi internal...

Deskripsi Pekerjaan: - Mengkoordinasikan dan mengawasi semua kegiatan kantor dan operasi untuk memastikan efisiensi dan kepatuhan terhadap kebijakan perusahaan; - Membantu penyusunan administrasi pengadaan yang sifatnya teknis dan terkait dengan biaya untuk proyek pengembangan produk layanan teknologi informasi; - Membantu proses penyusunan administrasi...

**ABOUT THE ROLE** * We are looking for a Financial Operations Officer to join us. This role will be a part of the Client Experience group, which focuses in servicing the client, but specialises in funding and withdrawal enquiries. It is an ideal job if you are looking to get into financial services and progress into a diverse role with plenty of room for...

**Key Responsibilities**: - Handle in receiving invoice from vendor - Distribute invoice to each PIC - Update, input & scan invoice received on creditor system - Update and follow up helpdesk urgent **Requirements**: - Bachelor degree holder management or accounting, fresh graduate are welcome to apply - Good in Microsoft Office specially Excel is a...

Persyaratan Network - Cisco (Optional Meraki, MikroTik & Ubiquiti Unifi) - Network Administration (Firewall, QOS, VPN) - Network Infrastructure (WiFi, LAN) - Network Monitoring Storage - Synology, Windows - NAS & File sharing - Backup monitoring data file di Synology (Hyperbackup) - Transfer file monitoring antara cabang & pusat Helpdesk Support - Manage...

Membuat laporan harian terkait seluruh komplain yang masuk sehingga komplain dapat terdokumentasi dengan baik dan tidak ada yang terlewat. Melakukan survey kepuasan ke klien / health check customer atau merchant Melakukan monitoring terhadap setiap ticket yang di create dan melakukan update close ticket untuk complaint yang telah diselesaikan. Pendidikan...

Persyaratan: - Pengalaman 1th Call Center atau bekerja di bidang technical support atau fresh graduate yang memenuhi kriteria yang dipersyaratkan dan diprioritaskan. - Min S1 Teknik Informasi / IT / Jurusan yang relevan - Min IPK 2.75 - Max 35th - Menguasai Bahasa Inggris secara aktif (lisan dan tulisan) - Bersedia bekerja shifting - Berpenampilan menarik,...

DepartmentEngineering and Technology- LevelExperienced (Individual Contributor)- LocationIndonesia - JakartaThe Engineering and Technology team is at the core of the Shopee platform development. The team is made up of a group of passionate engineers from all over the world, striving to build the best systems with the most suitable technologies. Our engineers...

Qualification: - Female with Diploma/Bachelor degree of Informatics/Computer Engineering or similar - Understand H/W and S/W, operating System and Windows and Internet Applications - Have expertise in reading, understanding and identifying technical specifications of IT devices - Have good administrative management skills and proficient in using Ms....

PT Kharisma Potensia Indonesia saat ini membuka lowongan kerja untuk posisi berikut: **Call Agent, Jabodetabek** Kualifikasi: - Usia Maksimal 30 tahun; - Pendidikan mínimal D3 Semua Jurusan; - Memiliki pengalaman kerja bidang customer service lebih disukai (terutama industri logistik dan marketplace); - Mempu mengoperasikan Ms. Office dengan baik (Rumus...

**General Qualification** - Man / Woman - Education Min. S1 for all majors - Preferred graduates of Information Technology / Information Systems / Computer Systems - Able to speak English both written and oral - Have a good knowledge in operating system: Windows 7, Windows 8, Windows 10 - Minimal Experience 0,6 - 1 year **Minimum Qualification** - Have...

**Job Requirements**: - Pendidikan Minimal setingkat S1 semua bidang - Pengalaman pekerjaan bidang pusat data dan/atau TIK selama mínimal 12 tahun - Pengalaman sebagai manager bidang TIK mínimal 3 tahun - Memiliki pengalaman pekerjaan mengelola relasi pelanggan/ Sales Representative/ Account Manager/ Customer Support/ sejenisnya - Sertifikasi setara...

Persyaratan S1 Teknik Informatika / Ilmu Komputer. Usia maksimal 30 tahun. Memiliki pengalaman kerja dibidangnya mínimal 1 tahun. Memahami bahasa programing query SQL Server / Oracle / Postgre SQL. Terbiasa menggunakan Microsoft Office (Excel, Word, PPT, dll). Memiliki interpersonal skill dan komunikasi yang baik. **Penempatan**: Kantor Pusat Adira...

**Key Responsibilities**: - Create training module in order to equip store employee with proper knowledge and skill as per business needs - Deliver training in order to develop store employee competencies - Evaluate training effectiveness to ensure all training are delivered - Create training or visit report as the feedback for future employee development -...

Persyaratan Sarjana S1 dalam bidang Ilmu Komputer, Teknologi Informasi Memilikin pengalaman sebagain IT min. 2 tahun Komunikatif **Skill yang Dibutuhkan**: Pengetahuan mendalam terkait troubleshoot masalah hardware/jaringan, software aplikasi, **database, dan supporting server**: Memiliki kemampuan monitoring dan maintenance jaringan LAN, WAN, VPN,...

**General Qualification** - Man / Woman - Min age 22 years - Education Min. S1 for all majors - Preferred graduates of Information Technology / Information Systems / Computer Systems - Able to speak English both written and oral - Have a good knowledge in operating system: Windows 7, Windows 8, Windows 10 - Minimal Experience 2 years **Minimum...

Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users' requirements. Monitoring internet connection troubleshooting in all branches if needed. Handle asset management, maintain inventory and liaise with vendors. Manage IT Network and VoIP Infrastructure, system monitoring and...