Helpdesk Staff

Key Responsibilities Welcoming and responding effectively and quickly to requests/complaints received through the HR OSS Counter Primary point of contact for One Stop Services communication and clarity between HR to staff Explain to the staff regarding benefits, leave, payroll, medical leave, or any other HR policies and procedures Helping staff to get...

**Job Purpose**:The purpose of the help desk in business is to resolve customer complaints and queries in an organized and accurate way to ensure customer satisfaction. Satisfied customers ensure a company’s long-term profitability. The efficient use of help desks is also known to aid businesses in enhancing their service quality and improving the skills...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Helpdesk Support RESPONSIBILITIES - Give...

IT Staff - Bachelor degree, Freshgradute are welcome from reputable University Majoring Informatics System/Informatic Technology/Computer Science with minimun GPA 2.75 - IT Programmer: SQL Server, ASP.net,.NET, Visual Basic.NET, Crystal Reports, Visual Basic, JAVA, Visual Studio, HTML, CSS - IT App Support & Helpdesk: Basic SQL, Basic Network & Hardware - IT...

Saat ini kami membutuhkan kandidat terbaik dengan kualifikasi sebagai berikut: - Perempuan - Usia maksimal 30 tahun - Pendidikan D3/S1 - Pengalaman admin/helpdesk/call center - Menguasai Ms. Office (Mahir Excel) - Berperilaku dan berpenampilan baik **Job Types**: Full-time, Contract Contract length: 12 months **Salary**: From Rp464,185,400 per...

7,000,000 IDR ~ 9,000,000 IDR - Jakarta- Education: Min. Bachelor's Degree in any major - Language: Fluent in Japanese (JLPT N2). English (Communicative) - Min. 1 year as Customer Support/Helpdesk Staff or related position - Fresh graduates are welcome to apply - Able to read E-Mail and create E-Mail in Japanese **About...

Kualifikasi: - Pria usia maks. 28 tahun - Pendidikan min. S1 Teknologi Informasi - Pengalaman min. 1 tahun pada bidangnya - Familiar dengan Microsoft SQL Server (Table, Query, dll) - Familiar dengan sistem operasi : Microsoft Windows - Pengalaman dibidang programmer (nilai tambah) - Penempatan : Jakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp4.500.000 -...

**Job Descriptions**: Gather inquiry from customer Create ticket based on customer inquiry Analysis Customer Satisfaction & Customer Voice Conduct 1st level support Create monthly report Expert using Excel Hands on use system **Qualifications**: Experience as help desk minimum 2 year experience Hands on use system (ticketing more advantage) Good...

**THE ASSIGNMENT OF RESPONSIBILITIES**: 1. Handling customer complaints or company members 2. Record, convey and resolve a problem according to the procedure (especially the system) 3. Make a report (recapitulation) of problem solving **REQUIREMENTS**: 1. Minimum education S1 in all majors, preferably majoring in Economics / computer science 2....

Single point of contact for IT related queries & IT related Support issues - Perform incident classification, prioritization, correlation with other reported incidents and matching against known errors - Record all required incident details on the incident management system - First level support to attempt to resolve the incident, use remote control if...

Pemeliharaan komputer dan jaringan - Memperbaiki masalah jaringan pada sistem komputer - Memperbaiki software dan hardware yang bermasalah - Membantu pengembangan software bila diperlukan - Laki - Laki, maksimal 35 tahun - Pengalaman mínimal 1 tahun - Lulusan mínimal D3/S1 jurusan Informatika atau Teknik Komputer - Memiliki kompetensi hardware, software,...

Persyaratan Pendidikan S1 Teknik Informatika, Fresh graduated dipersilakan Diutamakan Laki-Laki Membuat program untuk pemasaran produk Mengolah dan menganalisa data penjualan produk Bekerja sama dengan departemen lain untuk proses pemasaran produk. Memiliki minat di dunia marketing dan pengolahan datanya. Mau belajar mengenai produk dan cara...

**Descriptions**: - Provides desktop support to end-users in various OS platform - Responsible for setup, configuration and delivery of workstations - Configure and maintain workstation and laptop builds - Support mobile devices related to office purposes - Provide remote assistance for users across the globe - Provides technical assistance and support to...

Saat ini kami membutuhkan kandidat terbaik dengan kualifikasi sebagai berikut: Pria Pendidikan mínimal D3/S1 Berusia maksimal 26 Tahun Pengalaman mínimal 1 tahun Memiliki kemampuan berkomunikasi yang baik lisan & tulisan Memiliki kepribadian dan attitude yang baik Menguasai microsoft office (Excel) Belum menikah Berpenampilan menarik serta berdomisili di...

Tanggung Jawab Utama Melaksanakan kegiatan operasional IT melalui Helpdesk Management System (HDMS) meliputi : Request Server, Maintenance Server, Request comunication, Problem Network Wan dan Lan. Tanggung Jawab Mensupport semua permintaan layanan di HDMS pada ticket problem sesuai dengan SLA. Melakukan pengamanan jaringan komunikasi terhadap access...

Management Sciences for Health (MSH) is seeking an IT Officer for the USAID BEBAS-TB 5-year activity which aims to reduce TB incidence and mortality by supporting the Indonesian government to address the critical gaps and challenges of the TB program. This Activity will build on the work of previous USAID activities and current projects to achieve its goal....

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. **DESIGNATION**: Service Operation Unit...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. **DESIGNATION**: Client Success Unit...

Support end users with technical problems, making sure all cases are resolved in a timely and effective manner and escalating cases when necessary. Monitor and contribute to the Help Desk Case Management System, making sure all relevant technical support issues are logged and followed to completion. Answer user inquiries regarding computer software or...

About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...