Helpdesk Staff
5 days ago
Membuat laporan harian terkait seluruh komplain yang masuk sehingga komplain dapat terdokumentasi dengan baik dan tidak ada yang terlewat.
Melakukan survey kepuasan ke klien / health check customer atau merchant
Melakukan monitoring terhadap setiap ticket yang di create dan melakukan update close ticket untuk complaint yang telah diselesaikan.
Pendidikan mínimal D3 semua jurusan IPK > 3.00
Dapat mengoperasikan Microsoft Office
Komunikatif dan teliti
Customer Service Orientation
Strong analytical and planning skills;
Good communication and presentation skills;
Excellent problem-solving skills;
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HR Helpdesk Oss
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Jakarta, Indonesia Elabram Full timeKey Responsibilities Welcoming and responding effectively and quickly to requests/complaints received through the HR OSS Counter Primary point of contact for One Stop Services communication and clarity between HR to staff Explain to the staff regarding benefits, leave, payroll, medical leave, or any other HR policies and procedures Helping staff to get...
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Helpdesk Support Staff
2 days ago
Jakarta, Indonesia PT. ALTO Network Full time**Job Purpose**:The purpose of the help desk in business is to resolve customer complaints and queries in an organized and accurate way to ensure customer satisfaction. Satisfied customers ensure a company’s long-term profitability. The efficient use of help desks is also known to aid businesses in enhancing their service quality and improving the skills...
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Helpdesk Support
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Jakarta, Indonesia PT ALTO Network Full timeCOMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Helpdesk Support RESPONSIBILITIES - Give...
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Help Desk/customer Support
6 days ago
Jakarta, Indonesia Reeracoen Indonesia Full time7,000,000 IDR ~ 9,000,000 IDR - Jakarta- Education: Min. Bachelor's Degree in any major - Language: Fluent in Japanese (JLPT N2). English (Communicative) - Min. 1 year as Customer Support/Helpdesk Staff or related position - Fresh graduates are welcome to apply - Able to read E-Mail and create E-Mail in Japanese **About...
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IT Helpdesk Staff
2 days ago
Jakarta, Indonesia PT CSM Corporatama Indorent Full timeKualifikasi: - Pria usia maks. 28 tahun - Pendidikan min. S1 Teknologi Informasi - Pengalaman min. 1 tahun pada bidangnya - Familiar dengan Microsoft SQL Server (Table, Query, dll) - Familiar dengan sistem operasi : Microsoft Windows - Pengalaman dibidang programmer (nilai tambah) - Penempatan : Jakarta Jenis Pekerjaan: Penuh Waktu Gaji: Rp4.500.000 -...
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IT Helpdesk Support
3 weeks ago
Jakarta, Indonesia Mitra Integrasi Informatika Full timeSingle point of contact for IT related queries & IT related Support issues - Perform incident classification, prioritization, correlation with other reported incidents and matching against known errors - Record all required incident details on the incident management system - First level support to attempt to resolve the incident, use remote control if...
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Project Admin Staff Insurance
1 week ago
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IT Support
17 hours ago
Jakarta, Indonesia Aero Systems Indonesia Full time**Descriptions**: - Provides desktop support to end-users in various OS platform - Responsible for setup, configuration and delivery of workstations - Configure and maintain workstation and laptop builds - Support mobile devices related to office purposes - Provide remote assistance for users across the globe - Provides technical assistance and support to...
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Information & Technology (It) Network Staff
1 week ago
Jakarta, Indonesia PT Bank Mandiri Taspen Full timeTanggung Jawab Utama Melaksanakan kegiatan operasional IT melalui Helpdesk Management System (HDMS) meliputi : Request Server, Maintenance Server, Request comunication, Problem Network Wan dan Lan. Tanggung Jawab Mensupport semua permintaan layanan di HDMS pada ticket problem sesuai dengan SLA. Melakukan pengamanan jaringan komunikasi terhadap access...
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Service Operation Unit Head
3 weeks ago
Jakarta, Indonesia PT ALTO Network Full timeCOMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. **DESIGNATION**: Service Operation Unit...
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Facility Coordinator
4 days ago
Jakarta, Indonesia JLL Full timeAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...
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IT Ops
4 weeks ago
Jakarta, Indonesia Kompas Gramedia Full timeMelakukan pengembangan program / software sesuai dengan kebutuhan project Melakukan uji coba dan memodifikasi program untuk menyesuaikan dengan kebutuhan Mempersiapkan instalasi dan maintenance product Melakukan instalasi, pemeliharaan dan perbaikan software sistem operasi dan software pendukungnya Melakukan instalasi, pemeliharaan dan perbaikan masalah...
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Facilities Support
5 days ago
Jakarta, Indonesia FAA-PT Jones Lang Lasalle Full time**Facilities Support** **Work Dynamics - Integrated Facilities Management (APAC/Indonesia)** The key responsibilities include: **People Management**: - Develop and sustain a high-quality well motivated teamwork. - Ensure high staff morale, trust and work ethics - Build and maintain an environment that supports teamwork, co-operation and performance...
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Facilities Support
4 days ago
Jakarta, Indonesia JLL Full timeAbout JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...
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Irf Project Manager
17 hours ago
Jakarta, Indonesia Proforest Full time**Company Description** This is an excellent opportunity for someone with a passion for collaboration looking to make a direct impact by helping companies to understand and utilise one the main tools being used by the palm oil companies to understand and report on the most urgent sustainability issues in the sector. The Implementation Reporting Framework...