IT Helpdesk Staff

Key Responsibilities Welcoming and responding effectively and quickly to requests/complaints received through the HR OSS Counter Primary point of contact for One Stop Services communication and clarity between HR to staff Explain to the staff regarding benefits, leave, payroll, medical leave, or any other HR policies and procedures Helping staff to get...

**Job Purpose**:The purpose of the help desk in business is to resolve customer complaints and queries in an organized and accurate way to ensure customer satisfaction. Satisfied customers ensure a company’s long-term profitability. The efficient use of help desks is also known to aid businesses in enhancing their service quality and improving the skills...

COMPANY DESCRIPTION ALTO Network is a leading payment infrastructure provider as well as the pioneer in payment solution by always bringing the most innovative and impactful technology to connect merchants or financial institutions with their customers to grow their businesses nationwide and beyond. DESIGNATION : Helpdesk Support RESPONSIBILITIES - Give...

IT Staff - Bachelor degree, Freshgradute are welcome from reputable University Majoring Informatics System/Informatic Technology/Computer Science with minimun GPA 2.75 - IT Programmer: SQL Server, ASP.net,.NET, Visual Basic.NET, Crystal Reports, Visual Basic, JAVA, Visual Studio, HTML, CSS - IT App Support & Helpdesk: Basic SQL, Basic Network & Hardware - IT...

Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

Saat ini kami membutuhkan kandidat terbaik dengan kualifikasi sebagai berikut: - Perempuan - Usia maksimal 30 tahun - Pendidikan D3/S1 - Pengalaman admin/helpdesk/call center - Menguasai Ms. Office (Mahir Excel) - Berperilaku dan berpenampilan baik **Job Types**: Full-time, Contract Contract length: 12 months **Salary**: From Rp464,185,400 per...

7,000,000 IDR ~ 9,000,000 IDR - Jakarta- Education: Min. Bachelor's Degree in any major - Language: Fluent in Japanese (JLPT N2). English (Communicative) - Min. 1 year as Customer Support/Helpdesk Staff or related position - Fresh graduates are welcome to apply - Able to read E-Mail and create E-Mail in Japanese **About...

Membuat laporan harian terkait seluruh komplain yang masuk sehingga komplain dapat terdokumentasi dengan baik dan tidak ada yang terlewat. Melakukan survey kepuasan ke klien / health check customer atau merchant Melakukan monitoring terhadap setiap ticket yang di create dan melakukan update close ticket untuk complaint yang telah diselesaikan. Pendidikan...

**THE ASSIGNMENT OF RESPONSIBILITIES**: 1. Handling customer complaints or company members 2. Record, convey and resolve a problem according to the procedure (especially the system) 3. Make a report (recapitulation) of problem solving **REQUIREMENTS**: 1. Minimum education S1 in all majors, preferably majoring in Economics / computer science 2....

**Job Descriptions**: Gather inquiry from customer Create ticket based on customer inquiry Analysis Customer Satisfaction & Customer Voice Conduct 1st level support Create monthly report Expert using Excel Hands on use system **Qualifications**: Experience as help desk minimum 2 year experience Hands on use system (ticketing more advantage) Good...

Single point of contact for IT related queries & IT related Support issues - Perform incident classification, prioritization, correlation with other reported incidents and matching against known errors - Record all required incident details on the incident management system - First level support to attempt to resolve the incident, use remote control if...

Pemeliharaan komputer dan jaringan - Memperbaiki masalah jaringan pada sistem komputer - Memperbaiki software dan hardware yang bermasalah - Membantu pengembangan software bila diperlukan - Laki - Laki, maksimal 35 tahun - Pengalaman mínimal 1 tahun - Lulusan mínimal D3/S1 jurusan Informatika atau Teknik Komputer - Memiliki kompetensi hardware, software,...

Leads verification and qualification by Calls (minimum of 35-40 per day) - Leads appointment meeting/eMeeting arrangement (minimum of 2 leads per week) - Weekly leads progression report with Marketing Lead, Sales Manager & Sales Head Event invites - Generating new leads using other channels aside from the old database. Targets discussed & agreed upon by the...

Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary - Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews - Ensuring that systems, procedures, and methodologies are in...

Persyaratan Pendidikan S1 Akuntansi Diutamakan memiliki Brevet A dan B Menguasai Accurate dan Aplikasi Pajak Tanggung Jawab Membuat laporan pajak Melakukan perhitungan payroll

Persyaratan Wanita Usia 25-35 tahun Minimal pendidikan S1 Akuntansi Diutamakan memiliki Brevet A dan B Menguasai Accurate dan Aplikasi Pajak Tanggung Jawab Membuat laporan pajak Melakukan perhitungan payroll Pendataan dan perhitungan BPJS

Persyaratan Pendidikan S1 Teknik Informatika, Fresh graduated dipersilakan Diutamakan Laki-Laki Membuat program untuk pemasaran produk Mengolah dan menganalisa data penjualan produk Bekerja sama dengan departemen lain untuk proses pemasaran produk. Memiliki minat di dunia marketing dan pengolahan datanya. Mau belajar mengenai produk dan cara...

**Descriptions**: - Provides desktop support to end-users in various OS platform - Responsible for setup, configuration and delivery of workstations - Configure and maintain workstation and laptop builds - Support mobile devices related to office purposes - Provide remote assistance for users across the globe - Provides technical assistance and support to...

Researching potential new leads and keeping on top of developments in the industry. - Working with other teams and colleagues to help align offerings with the needs of clients. - Communicating with and informing existing clients in a way that supports an ongoing relationship. - Procuring new clients through direct contact, word-of-mouth, and collaboration...

Saat ini kami membutuhkan kandidat terbaik dengan kualifikasi sebagai berikut: Pria Pendidikan mínimal D3/S1 Berusia maksimal 26 Tahun Pengalaman mínimal 1 tahun Memiliki kemampuan berkomunikasi yang baik lisan & tulisan Memiliki kepribadian dan attitude yang baik Menguasai microsoft office (Excel) Belum menikah Berpenampilan menarik serta berdomisili di...