Help Desk/customer Support

PT. Aptana Citra Solusindo yang merupakan satu dari beberapa anak Perusahaan Kurniawan Group yang bergerak di bidang Digital Marketing atau Periklanan, saat ini kami membutuhkan kandidat untuk posisi Help Desk & IT Support untuk penempatan di Kota Jakarta dengan kualifikasi sebagai berikut: - Kandidat harus memiliki setidaknya Gelar Diploma (D3), Gelar...

Kualifikasi: Usia Max 33thn Berpengalaman sebagai IT Support / IT Helpdesk min 2thn Menguasai perbaikan Printer Manguasai merakit dan instalasi hardware komputer Dapat melakukan instalasi dan konfigurasi software komputer beserta mampu memperbaiki troubleshooting software yang umum Mengerti dan dapat melakukan instalasi dan konfigurasi security computer...

9,000,000 IDR ~ 11,000,000 IDR - Jakarta- Education: Min. Bachelor Degree in any major - Language: Japanese Advance Level (JLPT N1/N2 certified) - Fluent in English - Experience: Min. 1-year related experience as a Customer Support or Service - Willing to work in shifting mode (24/7) including public holidays. - Knowledge of the Travel or Customer Service...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

**IT Service Desk Analyst**: Jakarta - Indonesia **Job Title**: IT Service Desk Analyst **Location**: Indonesia The Service Desk Analyst is responsible for providing first and second level administrative and technical support for the resolution or escalation of laptop and desktop hardware and software related problems and problems related to IP telephony,...

Kami adalah sebuah group Perusahaan (MANDIRI Group) yang memiliki beberapa lini bisnis di antaranya sebagai salah satu agen terbesar transportir BBM Pertamina, CPO dan produk lainnya serta memberikan jasa trucking dan pengiriman logistik baik menggunakan mobil trailer maupun box. Kantor Pusat kami berlokasi di daerah Jakarta Utara dan saat ini kami...

**About EXANTE** EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to 1M financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and options. We are...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Kriteria - Maximum 30 years old - Minimum D3/S1 - Experience in outgoing calls will be advantage - MS Office literacy - Dynamic and active personality - Target Oriented Tanggung Jawab Pekerjaan - Calling customers before due date as a payment reminder - Calling delinquent customers after due date as a payment demand - Helping customers on payment services -...

We are looking for a Customer Support to assist our customers with technical problems when using our products and services. Customer Support responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s...

Role Responsibility - Identification and analysis of Incidents, service requests and issues, tracking documented solutions - Follow up with vendors and Users to ensure complete troubleshooting, escalate to vendors if needed, and follow up on resolution progress - Follow the standard procedure of the service desk, prioritize and schedule support activities...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Persyaratan 2. Maximum Age 30 years old **3. Required language**: English, Bahasa Indonesia **4. Required skills**: Communication, Collection, Negotiation, Customer data Management 5. At least 1 Years of working experience in desk collection for banking / Financial Institution 6. Familiar with collection strategies, and creative in negotiating repayment...

**Responsibilities**: - Maintain,support IT hardware and software solutions, including POS, Printer,CCTV,UPS ,customer counting and attendance machine - Provide on-site support to all store locations within the organization for installation new store or daily routine maintenance of store level equipment - Provide day-to-day support to ensure the smooth...

Kualifikasi: - Pendidikan minimum D3 Teknik komputer/Teknik Informatika - Minimum 1 tahun pengalaman sebagai teknisi notebook/printer - Berdomisili di Jakarta dan sekitarnya - Menguasai hardware dan software - Menguasai daerah jakarta dan sekitarnya - Mempunyai sim C - Bisa bekerjasama dengan team yang lainnya - Mempunyai niat yang baik untuk bekerja -...

**Responsibilities**: - Maintain,support IT hardware and software solutions, including POS, Printer,CCTV,UPS ,customer counting and attendance machine - Provide on-site support to all store locations within the organization for installation new store or daily routine maintenance of store level equipment - Provide day-to-day support to ensure the smooth...

**Tugas** - Menyediakan respon dan bantuan terhadap complaint user - Monitoring seluruh jaringan, server, website, dan aplikasi - Melakukan setup dan menyelesaikan masalah pada komputer - Jam kerja dengan sistem shift **Kualifikasi** - Usia maksimal 25 tahun - Berpengalaman mínimal 1 tahun di posisi yang sama - Pendidikan mínimal SMK jurusan Teknik...

**Tugas dan Tanggung Jawab**: 1. Penanganan Permintaan Dukungan: - Menerima dan menanggapi permintaan dukungan teknis dari enduser. - Merekam tiket dukungan dan memprioritaskan berdasarkan urgensi dan dampak. 2. Bantuan Teknis Untuk Masalah Perangkat Lunak dan Perangkat Keras: - Memberikan bantuan teknis untuk masalah perangkat lunak (software), Perangkat...

Reporting Directly to IT Service Delivery Specialist - Serve as the first contact with customers who need technical assistance via available channels - Layer 1 support for troubleshooting, diagnosing, and resolving technical hardware and/or software issues such as end user devices, meeting room or town hall equipment - Responding in a timely manner to...