Information & Technology (It) Network Staff
1 week ago
Tanggung Jawab Utama
Melaksanakan kegiatan operasional IT melalui Helpdesk Management System (HDMS) meliputi : Request Server, Maintenance Server, Request comunication, Problem Network Wan dan Lan.
Tanggung Jawab
Mensupport semua permintaan layanan di HDMS pada ticket problem sesuai dengan SLA.
Melakukan pengamanan jaringan komunikasi terhadap access control internal maupun third party.
Menyediakan mekanisme operasional bank jika jaringan komunikasi utama down.
Implementasi perangkat hardware & jaringan komunikasi agar memberikan berbagai kemudahan dan manfaat bagi bank dan nasabah.
Melakukan pengendalian akses jaringan komunikasi dengan memperhatikan:
Melakukan setting konfigurasi jaringan di setup dengan baik yang berupa fungsi dan service yang tidak digunakan agar di non aktif.
Menggunakan perangkat jaringan komunikasi seperti firewall, IDS & atau IPS.
Memonitor dan mengadministrasikan SLA layanan jaringan komunikasi oleh pihak ketiga.
Melakukan monitoring jaringan komunikasi dan server serta mengadministrasikan case yang terjadi.
Melakukan konfigurasi jaringan komunikasi dengan standard keamanan yang telah di tetapkan.
Tugas Spesifik
Melakukan fungsi dan tugas sesuai dengan tanggung jawab.
Menindaklanjuti pekerjaan network sesuai dengan keputusan dan atau sesuai ketentuan/prosedur.
Pendidikan mínimal Sarjana (S1) Jurusan Komputer (Teknik Komputer, Teknik Informatika, Manajemen Informatika, Ilmu Komputer, dsb)
Kompetensi & Keahlian Khusus
Memiliki analisis skill dan teamwork yang baik.
Mengetahui dan memahami networking protocols, OSI dan TCP/IP Model
Memiliki pengetahuan dan pengalaman dalam mengelola Network Access Control Product.
**Memiliki pengalaman pengelolaan jaringan**:
a. WAN & LAN dengan jaringan cabang & HQ Connection.
b. firewall & Cisco CCNA / CCNP
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