IT Support Officer

7 days ago


Jakarta, Indonesia PT Tabitha Express Full time

Persyaratan
Sarjana S1 dalam bidang Ilmu Komputer, Teknologi Informasi

Memilikin pengalaman sebagain IT min. 2 tahun

Komunikatif

**Skill yang Dibutuhkan**: Pengetahuan mendalam terkait troubleshoot masalah hardware/jaringan, software aplikasi,

**database, dan supporting server**: Memiliki kemampuan monitoring dan maintenance jaringan LAN, WAN, VPN, Internet

Dapat menjelaskan dengan baik kepada user teknis atau non teknis

Mengerti jaringan dan konfigurasi nya

Mengerti router, terutama mikrotik windows server, NAS dan OS Linux

Mengerti troubleshooting komputer

Dapat bekerja dalam tim

Memiliki kemampuan berkomunikasi secara verbal dan tertulis dengan baik, termasuk mampu untuk menulis laporan

Analitis, dapat berkomunikasi dengan baik adalah keharusan

Familiar dengan Linux Centos/Ubuntu server environment

Lebih disukai memiliki sertifikat CCNA/CCNP Tanggung Jawab
Melakukan instalasi, konfigurasi dan pendataan hardware, operating system dan aplikasi.

Melakukan troubleshooting hardware dan kebutuhan helpdesk dari sistem tiket insiden, berdasarkan prosedur dan SLA yang disepakati.

Memonitor dan melakukan perawatan reguler atas hardware, sistem dan aplikasi agar bejalan dengan baik.

Melakukan analisa performa hardware, sistem operasi dan aplikasi untuk meningkatkan reliabilitas dan kesiapan penggunaan.

Melakukan testing dan evaluasi atas teknologi baru yang akan digunakan, untuk memastikan kesesuaian dengan spesifikasi.

Monitoring server availability dan performa data center termasuk berbagai layanan didalamnya (Aplikasi, Database, Jaringan).

Memastikan tersedianya dokumentasi dan report terkait hardware.


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