Merchant Support Officer
6 days ago
The Merchant Support Officer will help merchant clients through Merchant Acquisition and will be responsible for supporting them, as well as in daily operational issues relating to transactions and processing.
The role also involves supporting merchants in the boarding process with banks or partner and payment options by coordinating the collection and review of relevant documents throughout the process.
Providing an excellent level of merchant support at all times and assistance in diagnosing live issues.
Providing any report & analysis data
Communicating technical information to non-technical customers.
Participating as required in the development, maintenance of procedures, systems and processes to support the effective delivery of operational activities.
Excellent interpersonal and communication skills
Bachelor/ Related Degree
Computer literacy Ms Office (Word, Excel, PowerPoint, Outlook) is a plus
Related experience is a plus
Must be able to able to work independently and assist team members.
Able to interpret data accurately
Good organisational and documentation skills.
Work under pressure
Honest, flexible and adaptable
Good command of English
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Merchant Support Officer
2 weeks ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeThe Merchant Support Officer will help merchant clients through Merchant Acquisition and will be responsible for supporting them, as well as in daily operational issues relating to transactions and processing. The role also involves supporting merchants in the boarding process with banks or partner and payment options by coordinating the collection and...
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Merchant Engagement
6 days ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Have experience working in an operations team - Have experience working with a team - Have experience operating MS Office - Responsible in work & can work outside the room - Can communicate well **Job Desc**: - Maintaining, serving, and running a device and deployment - Perform OEM device deployment tasks for Merchant - Doing merchant...
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Admin Support
3 days ago
Jakarta, Indonesia PT SPC Full timeIn generally to support the Monitoring process for Merchant Onboarding especially expansion area The Core Objectives: 1. Monitor all Projects related Onboarding 2. Monitor and carry out reporting according to all merchants acquisition 3. To identify and provide for team operations needs to ensure processes follow directions. 4. To assist the operations...
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Merchant Acquisition Officer
6 days ago
Jakarta, Indonesia DOKU, PT NUSA SATU INTI ARTHA Full time**As a Merchant Acquisition Officer at DOKU, you will**: Present, promote, sell, and negotiate products/services with accurate information (e.g. product feature, pricing, and fee). Responsibility to acquire and onboard new merchants. Analyze the territory/market's potential and identify new potential business with new merchants. Increase merchants...
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Merchant Fulfillment Officer
6 days ago
Jakarta, Indonesia Dekoruma Full timeResponsible for maintaining Merchant’s Fulfillment Service Level (order confirmation, production, and delivery) Actively reviewing merchant’s choice of logistic, to make sure orders are trackable and arrived within delivery service level. Works in close liaison with the merchants and the customer service team to handle complaints and then create...
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Merchant Relation Officer
6 days ago
Jakarta, Indonesia Indodana Full time**Job Description**: - Support (healthcare) business development team for sales and operational process - Maintain good communication and relationship with merchant partners - Responsible for sales target in their account - Do regular visit to merchant partner outlets - Ensure successful onboarding and integration with merchant partners - Provide training...
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Merchant Acquisition Officer
3 days ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeNICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks...
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Chief Merchant Experience Officer
7 days ago
Jakarta, Jakarta, Indonesia PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia) Full timeAbout PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia)We are a leading digital ecosystem in Indonesia, empowering progress by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy.Our MissionTo create impact at scale, we resolve consumer problems and raise standards of living by connecting consumers to...
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Account Support Specialist
2 days ago
Jakarta, Indonesia PT SWAKARYA INSAN MANDIRI BOGOR DEPOK Full timeThe Core Objectives: - Operational Support: Provide exceptional operational support to Account Managers, assisting them in resolving issues promptly and ensuring a seamless experience for our commercial merchants. - Market Research: Conduct in-depth market research to gather insights into industry trends, competitor activities, and emerging opportunities....
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Communication Support Specialist
7 days ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Focus in Detail - Highly responsible - Willing to work from office at least 3 times in a week - Good communication skill - Fresh graduate welcome - Familiar with Ms. Powerpoint and Google Slide **Job Descs**: - We are looking for a Merchant Marketing Assistant to develop communication brief for supporting our merchant communication and...
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Merchant Engagement
5 days ago
Jakarta, Indonesia Magada & Co Full time**Job Desc**: - Engage with existing merchants - Educate merchant about feature and promo - Handling merchant's community - Help merchants solving issues related to operations **Requirements**: - Min D3/S1 in relevant field with min 1 year experience - Have experience as salesman or FMCG are most preferred - Familiar with Ms Office /Google tools - Willing...
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Administration Support Specialist
2 weeks ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: 1. S1 with interest in data-oriented analysis and communication skills. 2. Microsoft Office & Google Workspace (Excel & Spreadsheet is must). 3. Self-motivated, ability to work under pressure and to manage multiple tasks 4. 1-2 years working experience in similar background/industry. **Job Descs**: a. To support and document any request...
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Merchant Acquisition Officer
1 week ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeMerchant Acquisition Officer - Minimal lulusan sarjana di bidang Manajemen, Administrasi Bisnis, atau di bidang terkait lainnya - Memiliki kemampuan untuk bekerja secara individu maupun dengan tim, dapat menafsirkan data secara akurat dan tepat waktu - Berkepribadian menyenangkan dengan kemampuan komunikasi & negosiasi yang baik - Mahir berbahasa Inggris...
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Business Development Support Officer
2 weeks ago
Jakarta, Indonesia Indodana Full time**Uraian Pekerjaan** - Filing related to Business Development documents such as agreement, partner's documents, Onboarding Partner Form - Recap and input new data and additional Offline Store list based on information from Business Development Team - Scheduling & initiating for the signing of partner's documents - Coordinate with Integration Team in...
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Registrations Officer
2 weeks ago
Jakarta, Indonesia Mekari (PT. Mid Solusi Nusantara) Full timeMekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia. To reach millions, we need more people like you: entrepreneurs,...
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Sales Merchant Acquisition
2 days ago
Jakarta, Indonesia Humana International Full time**Job Descriptions**: - Design an overall merchant strategy (encompassing both hunting and farming motion) for the area. - Oversee and manage the performance of his/her team. - Support his team for problem-solving issues which happening in their area, especially at the critical merchants. - Review team performance and take corrective actions to achieve the...
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Admin Support
2 weeks ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - Minimum diploma/associate degree (have experiences) - 1 year of experience in the field operations (administrative and sales) - Good communication skills - Proficient in English can be an advantage - supporting the administration and quality control data from the field. - Maintain a good communication with merchants - Handling Merchant...
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Merchant Business Development Head
2 weeks ago
Jakarta, Indonesia PT Humana International Indonesia Full time**Responsibilities**: - Acquiring various offline and online merchants. - Identifying and evaluating the most effective merchant acquisition approach. - Developing and maintaining the merchant acquisition target list. - Communicating with merchants to build a strong relationship. - Manage the business principals onboarding process. - Research and explore...
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Merchant Onboarding Expert Gojek Group
19 hours ago
Jakarta, Jakarta, Indonesia Gojek Group Full timeJob OverviewThis is a critical role within the Sales Excellence & Merchant Experience team, which supports sales teams and merchants by improving business processes, solving merchant issues, and collaborating with product teams to enhance GoBiz.ResponsibilitiesCreate an exceptional onboarding experience for merchants using the merchant app (GoBiz) and...
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Administration Support Coordinator
1 week ago
Jakarta, Indonesia PT Magada Tirta Amerta Full time**Requirements**: - S1 in any major - 1 year of experience in the field operations - Result-driven and excited with working with target and in a very dynamic environment - Able to multi-tasking - Familiar with Microsoft Office / Google Workspace / Android - Good communication and negotiation skills - Proficient in English can be an advantage - Perform...