Merchant Fulfillment Officer
4 days ago
Responsible for maintaining Merchant’s Fulfillment Service Level (order confirmation, production, and delivery)
Actively reviewing merchant’s choice of logistic, to make sure orders are trackable and arrived within delivery service level.
Works in close liaison with the merchants and the customer service team to handle complaints and then create solution for the complaints.
Handling returned items.
Working closely with merchants to solve service level performance problem.
Responsible for imposing penalties for merchants with performance below standard.
Order payment verification for certain banks.
Minimum D3/ S1. Fresh graduates are welcome
Have good interpersonal and communication skills (listening and speaking).
Able to speak politely and manage emotions, since complaint handling can be a tense situation.
Proficient in Microsoft Office, especially excel and word.
Able to start work immediately or within short notice
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Merchant Support Officer
2 weeks ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeThe Merchant Support Officer will help merchant clients through Merchant Acquisition and will be responsible for supporting them, as well as in daily operational issues relating to transactions and processing. The role also involves supporting merchants in the boarding process with banks or partner and payment options by coordinating the collection and...
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Merchant Support Officer
4 days ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeThe Merchant Support Officer will help merchant clients through Merchant Acquisition and will be responsible for supporting them, as well as in daily operational issues relating to transactions and processing. The role also involves supporting merchants in the boarding process with banks or partner and payment options by coordinating the collection and...
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Merchant Acquisition Officer
4 days ago
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Fulfillment Business Development Executive
3 days ago
Jakarta, Indonesia Ninja Van Full timeNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...
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Chief Merchant Experience Officer
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Merchant Engagement
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Merchant Acquisition Officer
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Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeNICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks...
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Merchant Relation Officer
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Merchant Engagement
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Software Engineer, Backend
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Fulfillment Attendant
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Jakarta, Indonesia Kompas Gramedia Full timeMengambil produk dari store/warehouse Melakukan proses pengemasan produk yang dipesan pelanggan sesuai dengan sisdur Melakukan pencocokan data menggunakan checklist product antara airways bill dengan order yang akan dikirim oleh jasa pengiriman Mengambil produk dari store selain Gramedia Matraman apabila diperlukan Membuat rekap order (jasa pengiriman)...
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QA Engineer
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Jakarta, Indonesia Grab Full time**Job Description**: **Life at Grab**: At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast...
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Merchant Acquisition Officer
7 days ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeMerchant Acquisition Officer - Minimal lulusan sarjana di bidang Manajemen, Administrasi Bisnis, atau di bidang terkait lainnya - Memiliki kemampuan untuk bekerja secara individu maupun dengan tim, dapat menafsirkan data secara akurat dan tepat waktu - Berkepribadian menyenangkan dengan kemampuan komunikasi & negosiasi yang baik - Mahir berbahasa Inggris...
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Senior Executive Logistics Fulfillment
2 days ago
Jakarta, Indonesia PUMA Full time**LOGISTICS** **SENIOR EXECUTIVE LOGISTICS FULFILLMENT**: - Jakarta, Indonesia**YOUR MISSION**: - Manages the order fulfillment process for B2B and B2C, including all activities from receipt of the order to complete delivery of products to the customer. - Communicate regularly with other departments to ensure timely product delivery - Manages the order...
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Merchant Business Development Head
1 week ago
Jakarta, Indonesia PT Humana International Indonesia Full time**Responsibilities**: - Acquiring various offline and online merchants. - Identifying and evaluating the most effective merchant acquisition approach. - Developing and maintaining the merchant acquisition target list. - Communicating with merchants to build a strong relationship. - Manage the business principals onboarding process. - Research and explore...
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Merchant Engagement Specialist
13 hours ago
Jakarta, Indonesia GO-JEK Full time**About the Role** As part of the Merchant Engagement team, you will be focusing on providing the best customer experience to all non-AM Merchants during their journey in Moka POS and GoStore. To strive and succeed, you are expected to support & provide the best solution for merchants if they face any issues. Thus, you need to have extremely strong product...
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Merchant Engagement Lead
13 hours ago
Jakarta, Indonesia GO-JEK Full time**About the Role** As part of the Merchant Engagement team, you will be a crucial figure of the merchant lifecycle in driving engagement strategies & execution initiatives throughout our Non-AM merchants journey. As the Merchant Engagement (ME) Lead, you will work with a passionate team of agents to innovatively improve merchants’ engagement & assist them...
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Merchant Acquisition Officer
2 weeks ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeAcquire new merchant to use service. Analyze client’s business to give proper payment solution. Manage and maintain business relationships. Communicate and coordinate in frontier line for client’s inquiries. Coordinate the integration. Has 2-3 years experience in Payment Gateway/Fintech or in the same field Fluent in both written and spoken...
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Merchant Acquisition Officer
2 weeks ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeAcquire new merchant to use service. Analyze client’s business to give proper payment solution. Manage and maintain business relationships. Communicate and coordinate in frontier line for client’s inquiries. Coordinate the integration Min Bachelor Degree of management Business administration or any related major Ability to work independently and as...
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Merchant Acquisition Officer
4 days ago
Jakarta, Indonesia PT IONPay Networks (NICEPAY) Full timeAcquire new merchant to use service. Analyze client’s business to give proper payment solution. Manage and maintain business relationships. Communicate and coordinate in frontier line for client’s inquiries. Coordinate the integration Min. Bachelor Degree of Management Business administration or any related major Ability to work independently and as...