Customer Relationship Management

7 days ago

Palembang, South Sumatra, Indonesia Thamrin Group Full time 120,000,000 - 240,000,000 per year


About the Challenge

Are you passionate about building strong customer relationships and driving customer satisfaction? Do you excel in creating and implementing customer-centric strategies? If you have a knack for understanding customer needs and thrive in leading teams to enhance customer experiences, you might be the perfect fit for us

As a Customer Relationship Management (CRM) Manager, you will be responsible for overseeing various aspects of our CRM initiatives, contributing to the strategic direction of our customer engagement efforts.

Requirements:

  • Possess a Bachelor's degree in Business Administration, Marketing, or a related field from a reputable university.
  • Demonstrate a minimum of 5 years of hands-on experience in customer relationship management, showcasing a proven track record of successful CRM projects.
  • Present a strong portfolio that highlights your expertise in CRM systems, customer data analysis, and customer engagement strategies.
  • Exhibit expert knowledge of CRM software, customer segmentation, and familiarity with relevant marketing and customer service standards.
  • Showcase strong strategic thinking and proficiency in developing and implementing customer-focused solutions.

Responsibilities:

  • Develop and implement effective CRM strategies to enhance customer satisfaction and loyalty.
  • Conduct customer data analysis to identify trends, preferences, and areas for improvement.
  • Collaborate with the marketing and sales teams to create and execute customer engagement campaigns.
  • Manage and optimize CRM systems to ensure accurate customer data and seamless customer interactions.
  • Foster a positive and customer-centric environment, demonstrating strong communication skills and the ability to lead and motivate team members.

Our selection procedure in a nutshell

If you want to become a part of our highly motivated and vibrant team, please click on the 'Apply for Position' button to send us your application We are looking forward to hearing from you


  • Relationship Manager

    15 hours ago

    Palembang, South Sumatra, Indonesia PT Bank Multiarta Sentosa Tbk (Bank MAS) Full time

    Job Title: Relationship Officer – SME Lending Location: Bank MAS - Veteran PalembangAbout the RoleBank MAS is looking for a dynamic and driven Relationship Officer to join our SME Lending team. The ideal candidate is someone who understands the needs of small and medium enterprises and has a strong track record in managing lending portfolios within the...

  • Relationship Manager Financial

    7 days ago

    Palembang, South Sumatra, Indonesia PT Bank Rakyat Indonesia (Persero) Tbk Full time 8,000,000 - 12,000,000 per year

    Relationship Manager Funding & Transaction BRI RO PalembangJob Description:BRiLiaN Banking Associate Program (BBAP) merupakan program rekrutmen sekaligus pendidikan untuk mempersiapkan pekerja baru di level Associate melalui mekanisme kontrak / PKWT selama 18 (delapan belas) bulan dan dilakukan evaluasi untuk dipertimbangkan menjadi Pekerja Tetap.Sebagai...

  • Relationship Officer

    7 days ago

    Palembang, South Sumatra, Indonesia JAVACO Indonesia Full time 5,000,000 - 7,000,000 per year

    Company DescriptionJavaco IndonesiaRole DescriptionThis is a full-time on-site role for a Relationship Officer located in Palembang, Lampung, West Java, East Java.The Relationship Officer will be responsible for fostering and maintaining client relationships, identifying client needs, and offering customized solutions. Key responsibilities include engaging...

  • Relationship Officer

    7 days ago

    Palembang, South Sumatra, Indonesia PT Bank Nationalnobu Tbk (NobuBank) Full time 6,000,000 - 8,000,000 per year

    Actively seeking and develop relationships with a portfolio of clients, serving as their trusted advisor and main point of contact for funding & lending programIdentifying and pursuing new business opportunities related to BankingPromoting products and services to acquire new clients, and achieving revenue growthAchieve sales targets, revenue goals, and...

  • Retail Funding Relationship Manager

    7 days ago

    Palembang, South Sumatra, Indonesia Bank OCBC Full time 30,000,000 - 50,000,000 per year

    DescriptionJob Desciption:Melakukan kegiatan sales & service dalam rangka pencapaian target dan pengembangan bisnis Retail Funding di cabang.Melakukan kegiatan prospecting dan cross selling.Bertanggung jawab atas kelengkapan dokumen Retail Funding dari customer dan menjaga hubungan baik dengan customer.Job Qualification:Minimal lulusan S1 dari berbagai...

  • Asistant Manager

    7 days ago

    Palembang, South Sumatra, Indonesia PT Sumitomo Mitsui Finance Leasing - Indonesia Full time 10,000,000 - 15,000,000 per year

    Position will be adjust by final interview resultAll Candidate should be able to communication in EnglishMandatory Requirement :Min. Bachelor degreeEnglish level (Intermediate Speaking and Written proficiency)Working experiences minimum 5 years in Leasing Industry or 3 years in truck leasing businessJob Description  :Manage the Team of Palembang (Sales,...

  • Mill Relationship Executive

    3 days ago

    Palembang, South Sumatra, Indonesia SawitPRO Full time $400,000 - $800,000 per year

    Company DescriptionSawitPRO is a forward-thinking green digital agritech startup based in Indonesia, dedicated to driving innovation in the palm oil industry. Through our integrated agri-platform, we foster growth and sustainability by connecting supply chain stakeholders, including mills, DO agents, smallholders, harvesters, and drivers. Our app ecosystem...

  • Remote Customer Service

    14 hours ago

    Palembang, South Sumatra, Indonesia cd-4e73-4904-9ae9-c68a20192786 Full time

    Location:RemoteEmployment Type:Full-time / Part-timeWe are looking for a friendly, reliable, and customer-focusedRemote Customer Service Representativeto join our team. The ideal candidate will be responsible for providing excellent support to customers, resolving inquiries efficiently, and ensuring a positive customer experience—all while working from...

  • Sales Manager

    7 days ago

    Palembang, South Sumatra, Indonesia Luyu Heavy Machinery Co., Ltd. Full time 1,000,000 - 1,500,000 per year

    We're Hiring – Sales Manager (Tractor)Luyu Machinery Group, a fast-growing global heavy equipment company in Indonesia, is looking for an experienced professional to join our team as: Placement: Jakarta / Bandar Lampung Industry: Heavy Equipment Key ResponsibilitiesDevelop sales strategies and ensure achievement of tractor unit sales targets.Lead and...

  • Area Sales Manager

    7 days ago

    Palembang, South Sumatra, Indonesia GoTo Group Full time 10,000,000 - 20,000,000 per year

    About the Role The Area Sales Manager is responsible for leading a team to drive business revenue growth within their designated area. This involves cultivating relationships with key merchants, overseeing sales operations, fostering collaboration with other departments, and ensuring seamless execution within the area. They also analyze market trends,...