DMC Optimization and Revenue Manager

Position Overview

The Optimization & Revenue Manager is responsible for maximizing revenue, improving system performance, and enhancing the distribution efficiency of the company's booking platform. The role focuses on analyzing data, optimizing product visibility, improving conversion rates, ensuring competitive pricing, and developing strategies that drive higher sales and partner engagement. This position works closely with commercial, contracting, product, and technology teams to ensure the platform delivers optimal performance, accurate inventory, and competitive market offerings.

Key Responsibilities
1. Revenue Optimization & Pricing Strategy

• Develop and execute revenue strategies to increase sales, optimize margins, and improve profitability across all product segments.
• Analyze booking patterns, demand trends, and market benchmarks to adjust pricing strategies.
• Collaborate with Hotel Contracting and Supply teams to secure competitive deals, dynamic rates, and promotional campaigns.
• Monitor rate parity, competitiveness, and margin health across channels.

2. Platform Performance & Conversion Improvement

• Analyze user behavior, conversion funnels, and booking flows to identify drop-off points and optimization opportunities.
• Work with Product and Tech teams to improve UX/UI, search performance, and loading speed.
• Implement A/B testing, feature enhancements, and product improvements to increase platform efficiency and user adoption.

3. Inventory, Availability & Distribution Efficiency

• Monitor hotel availability, allotments, mapping quality, and connectivity performance.
• Coordinate with supply and connectivity teams to resolve rate errors, mapping issues, or content discrepancies.
• Ensure high system uptime, accurate availability, and consistent rate delivery from channel managers or direct connections.

4. Data Analysis & Reporting

• Conduct deep analysis of revenue performance, supplier contribution, inventory health, and booking trends.
• Produce dashboards and weekly/monthly reports for management and commercial teams.
• Identify underperforming markets, suppliers, or hotels and recommend corrective strategies.

5. Supplier & Partner Optimization

• Collaborate with suppliers (hotels, channel managers, wholesalers) to enhance distribution efficiency and maximize production.
• Drive performance reviews with key partners to identify opportunities for growth, rate competitiveness, and improved content.
• Recommend promotional strategies, flash deals, and tactical campaigns to increase volume.

6. System Enhancement Projects

• Participate in platform development discussions to improve booking flow, pricing engines, caching logic, and API performance.
• Gather business requirements and translate them into actionable items for the tech team.
• Validate enhancements, conduct UAT testing, and measure post-launch performance impact.

7. Cross-Functional Coordination

• Work closely with Contracting, Sales, Product, Operations, and Marketing to align revenue and optimization strategies.
• Support Sales Teams with insights, competitive analysis, and product performance data.
• Liaise with Marketing to create campaigns targeting high-demand periods, low-season gaps, and strategic markets.

Qualifications

• Bachelor's degree in Business, Tourism, Analytics, or a related field.
• 3–5 years experience in revenue management, OTA optimization, distribution, or commercial analytics (travel, hotel, or e-commerce preferred).
• Strong analytical mindset with proficiency in Excel, BI tools, and data-driven decision-making.
• Understanding of hotel systems (PMS/CRS/Channel Manager) and OTA distribution logic.
• Excellent communication, problem-solving, and cross-team collaboration skills.
• Ability to manage multiple priorities in a fast-paced environment.

Key Competencies

• Strong analytical & numerical capabilities
• Data-driven decision-making
• Revenue strategy & forecasting
• Technical understanding of connectivity and distribution
• Problem-solving & root-cause analysis
• Strategic thinking and commercial acumen
• Project management skills

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