Head of Merchant Onboarding Experience
4 days ago
About The Team
The Sales Excellence & Merchant Experience team is integral to the Food, Ads & Merchants organization, based in Jakarta, Indonesia. Our focus is on supporting the sales team to excel in their roles and providing merchants with necessary growth support.
Our Culture:
We value fostering joy and connection within the team. We believe in sharing laughter, supporting each other's growth, and maintaining independence and flexibility. Together, we navigate challenges, seize opportunities, and empower merchants to grow with us.
About GoTo Group
GoTo Group is Southeast Asia's largest digital ecosystem, empowering progress by offering technological infrastructure and solutions for everyone to thrive in the digital economy. Our ecosystem includes on-demand transportation services, food and grocery delivery, logistics, financial, and payment services through Gojek and GoTo Financial platforms.
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Merchant Onboarding Experience Director
4 days ago
Jakarta, Jakarta, Indonesia GoTo Group Full timeAbout The RoleAs the Merchant Onboarding Experience Senior Manager at GoTo Group, you will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate closely with the SMB Region & Enterprise sales team to gather feedback as the merchants' guardians, and with the product team who will build...
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Jakarta, Jakarta, Indonesia Gojek Group Full timeAbout The RoleAs the Merchant Onboarding Experience Senior Manager, you will play a pivotal role in driving positive merchant experience in the onboarding process to our platform.You will collaborate closely with the SMB Region & Enterprise sales team to get their feedback as the merchants' guardians, and with the product team who will build products &...
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Senior Manager
2 days ago
Jakarta, Jakarta, Indonesia Gojek Group Full timeAbout The TeamThe Sales Excellence & Merchant Experience team plays a key role in the Food, Ads & Merchants organization.We support sales teams and merchants by improving business processes, solving merchant issues, and collaborating with product teams to enhance GoBiz.Our MissionTo drive positive merchant experience in the onboarding process and ensure that...
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Jakarta, Jakarta, Indonesia GoTo Group Full timeJob DescriptionThis Senior Manager position requires 6+ years of experience in strategy, project management, or consulting, with strong analytical, business acumen, and problem-solving skills. Key qualifications include:Strong analytical skills to develop frameworks and set priorities.SQL skills preferred but not required.Ability to articulate complex...
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Jakarta, Jakarta, Indonesia PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia) Full timeJoin our team and make a real impact As the Merchant Onboarding Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants' guardians, and with the...
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Jakarta, Jakarta, Indonesia GoTo Group Full timeAbout The RoleJoin our team and make a real impact As the Merchant Onboarding Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants' guardians,...
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Jakarta, Jakarta, Indonesia Gojek Group Full timeJakartaAbout The RoleJoin our team and make a real impact As the Merchant Onboarding Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants'...
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Director of Merchant Onboarding Strategy
4 days ago
Jakarta, Jakarta, Indonesia GoTo Group Full timeResponsibilitiesThis Senior Manager will be responsible for creating a positive merchant experience in the onboarding process, collaborating closely with the SMB Region & Enterprise sales team and product team. Key responsibilities include:Creating a seamless experience for merchants when onboarding their restaurant or outlet through the merchant app...
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Business Development Director
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Jakarta, Jakarta, Indonesia Gojek Group Full timeAbout The TeamThe Sales Excellence & Merchant Experience team is responsible for improving business processes, solving merchant issues, and collaborating with product teams to enhance GoBiz.Key ChallengesThe team faces challenges such as ensuring that the requirements for getting merchants onboarded to GoFood are simple while complying with relevant...
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Jakarta, Jakarta, Indonesia PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia) Full timeOverviewThe Sales Excellence & Merchant Experience team plays a pivotal role in the Food, Ads & Merchants organization at PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia). Our primary objective is to improve business processes, resolve merchant issues, and collaborate with product teams to enhance GoBiz.
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Merchant Growth Coordinator
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Senior Business Expansion Specialist
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