Merchant Onboarding Experience Director

About The RoleAs the Merchant Onboarding Experience Senior Manager, you will play a pivotal role in driving positive merchant experience in the onboarding process to our platform.You will collaborate closely with the SMB Region & Enterprise sales team to get their feedback as the merchants' guardians, and with the product team who will build products &...

About The TeamThe Sales Excellence & Merchant Experience team plays a key role in the Food, Ads & Merchants organization.We support sales teams and merchants by improving business processes, solving merchant issues, and collaborating with product teams to enhance GoBiz.Our MissionTo drive positive merchant experience in the onboarding process and ensure that...

ResponsibilitiesThis Senior Manager will be responsible for creating a positive merchant experience in the onboarding process, collaborating closely with the SMB Region & Enterprise sales team and product team. Key responsibilities include:Creating a seamless experience for merchants when onboarding their restaurant or outlet through the merchant app...

Job DescriptionThis Senior Manager position requires 6+ years of experience in strategy, project management, or consulting, with strong analytical, business acumen, and problem-solving skills. Key qualifications include:Strong analytical skills to develop frameworks and set priorities.SQL skills preferred but not required.Ability to articulate complex...

Join our team and make a real impact As the Merchant Onboarding Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants' guardians, and with the...

About The TeamThe Sales Excellence & Merchant Experience team is responsible for improving business processes, solving merchant issues, and collaborating with product teams to enhance GoBiz.Key ChallengesThe team faces challenges such as ensuring that the requirements for getting merchants onboarded to GoFood are simple while complying with relevant...

About The RoleJoin our team and make a real impact As the Merchant Onboarding Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants' guardians,...

JakartaAbout The RoleJoin our team and make a real impact As the Merchant Onboarding Experience Senior Manager, you and your team will play a pivotal role in driving positive merchant experience in the onboarding process to our platform. You will collaborate very closely with the SMB Region & Enterprise sales team to get their feedback as the merchants'...

About The TeamThe Sales Excellence & Merchant Experience team is integral to the Food, Ads & Merchants organization, based in Jakarta, Indonesia. Our focus is on supporting the sales team to excel in their roles and providing merchants with necessary growth support.Our Culture:We value fostering joy and connection within the team. We believe in sharing...

OverviewThe Sales Excellence & Merchant Experience team plays a pivotal role in the Food, Ads & Merchants organization at PT Aplikasi Karya Anak Bangsa (GO-JEK Indonesia). Our primary objective is to improve business processes, resolve merchant issues, and collaborate with product teams to enhance GoBiz.

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About The RoleThis is an exciting opportunity for a strategic business development lead to join our team and make a real impact.You will collaborate closely with the SMB Region & Enterprise sales team to get their feedback as the merchants' guardians, and with the product team who will build products & features based on your inputs.ResponsibilitiesCreate a...

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