Academic Operations Manager English Academy

3 days ago


Semarang, Central Java, Indonesia PT Ruang Raya Indonesia Full time

Company Overview

PT Ruang Raya Indonesia is a dynamic organization dedicated to delivering exceptional English language education services.

We strive to create a supportive learning environment that fosters growth, innovation, and academic excellence.

Our team of professionals is committed to providing top-notch education solutions that cater to the diverse needs of our students.

Job Description

The ideal candidate for this role will possess excellent leadership skills, with experience in managing branches within a regional area.

They should be able to coordinate and oversee smooth operations, ensuring seamless delivery of our educational programs.

Additionally, they will lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment.

Key Responsibilities

  1. Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process.
  2. Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment.
  3. Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue.
  4. Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty.

Requirements

  • Bachelor's Degree in any major.
  • Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous).
  • Good knowledge of people management and experience in handling a team.
  • Strong communication skills in Bahasa Indonesia and English.
  • Previous experience as an English teacher is desirable.


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