Retail Operations Manager
3 days ago
**About the Role:**
We are seeking a highly skilled and motivated Retail Operations Manager to join our team at Club Med.
This is a unique opportunity to lead a team of sales professionals in a luxury resort environment, driving business growth through excellent customer service and effective merchandising strategies.
**Key Responsibilities:**
- Lead and manage a team of sales staff across 1-2 points of sale within the resort.
- Develop and implement tailored customer engagement strategies to maximize sales revenue.
- Provide expert advice on Club Med products, showcasing your knowledge and passion for the brand.
- Maintain accurate records of performance metrics, including KPIs, inventory levels, and average basket sizes.
- Create and execute events to drive foot traffic into stores, leveraging the resort's activities and amenities.
- Foster a positive and supportive team culture, motivating your colleagues to excel in sales, customer service, and product knowledge.
- Cultivate the skills of your team members through training and development opportunities, empowering them to take on new challenges.
**What We Offer:**
As a Retail Operations Manager with Club Med, you will enjoy a range of benefits, including:
- A competitive salary and bonus structure.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- The chance to work in a dynamic and fast-paced environment, surrounded by a diverse and international team.
- Access to exclusive resort facilities and activities, perfect for relaxing and rejuvenating outside of work hours.
**Join Our Team:**
At Club Med, we value diversity and inclusivity, and welcome applications from candidates with disabilities.
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