Business Development Manager

4 weeks ago


Jakarta, Jakarta, Indonesia Link Compliance Full time
Job Summary

The Business Development Manager will be responsible for developing and growing partner relationships by identifying new opportunities, signing partnerships, and shepherding implementation. This role requires a seasoned business development professional with experience working in-country with partners on a regular basis.

Key Responsibilities
  • Increases sales while adding new programs and guarding against attrition of existing enrollments and accounts.
  • Grows sales through solution selling methods and understands changing partner needs.
  • Manages program planning and implementation.
  • Assists the partner with enrollment growth via parent meetings, partner meetings, and other events.
  • Works with partner to increase re-enrollments.
  • Serves as the point-of-contact between the company and the partner.
  • Responsible for assessing a partner's needs and finding ways to meet them in order to maintain good relationships.
  • Ensures that partner needs are translated properly and understood by Service Manager and any other employees who may handle issues pertaining to the partner's work.
  • Collaborates with Internal team and/or Service Manager to resolve partner issues and overcome challenges.
  • Ensures partners receive requested products and services in a timely fashion.
  • Communicates partner needs and demands to Service Manager and other company resources as needed.
  • Assists with handling and responding to partner complaints, concerns, and questions to ensure that the partner receives the best possible experience.
  • Ensures contract compliance.
  • Coordinates timely collection of student tuition.
  • Prepares complete, accurate, and detailed reports within established timelines on a weekly, monthly, and/or quarterly basis as needed or requested.
  • Develops and implements strategic plans which maximize sales opportunities.
  • Coordinates and provides ongoing support and training of company systems, services, and products to partners as needed.
  • Drives cross-sell, upsell, and expansion opportunities within the region assigned.
Requirements
  • Bachelor's degree required.
  • 2 to 4 years of relevant sales or partner support experience required.
  • Interpersonal skills necessary to work cooperatively and effectively with individuals and groups.
  • An effective listener who works and communicates priorities with a positive, solution-oriented mindset including the ability to influence outcomes.
  • Excellent written, verbal, and digital communication skills across all departments and organizational levels.
  • Strong organizational skills and attention to detail.
  • Ability to coordinate resources and priorities.
  • Strong analytical and problem-solving skills.
  • Ability to complete tasks within a cross-functional matrixed environment.
  • Adaptable and able to develop a practical view to meet challenges and find solutions.
  • Excellent time management skill with a proven ability to meet deadlines.
  • Ability to function well, individually and as part of a team in a high-paced and at times stressful environment.
  • Proficiency with Microsoft Office Suite or related software and in CRM software and/or Smartsheet or other similar project management software.
  • Ability to attend evening meetings to accommodate partners and the company as needed.


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