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Branch Operations Director

1 week ago

Semarang, Central Java, Indonesia PT Bank Seabank Indonesia Full time

About PT Bank Seabank Indonesia:

We are a leading banking institution committed to providing exceptional customer service and innovative financial solutions.

Job Responsibilities:

  • Develop and implement strategies for branch operations, focusing on efficiency and customer satisfaction.
  • Built and maintain strong relationships with customers, identifying their needs and preferences.
  • Monitor the development of funding customers within the Semarang branch, ensuring alignment with company goals.
  • Foster a culture of compliance, adhering to all banking regulations, policies, and procedures.
  • Proactively identify sales opportunities, emphasizing the establishment of profitable client relationships and deepening existing ones.

Requirements:

  • Bachelor's Degree in any major
  • Ideal candidate has 2-3 years of leadership experience in a fast-paced, customer-focused environment
  • Proficiency in BI, OJK, and applicable laws and regulations related to bank business activities; previous experience as a Branch Manager is preferred
  • Familiarity with the funding segment and understanding of bank business risks
  • Excellent people skills and customer service experience
  • Able to provide input and implement changes to policy and procedure
  • Strong business acumen and market understanding within the Semarang area