Head of Business
1 week ago
A **Head of Business** **& Account** is responsible for overseeing the account management team and ensuring the delivery of exceptional client services. This position plays a pivotal role in driving revenue growth, maintaining client satisfaction, and aligning account strategies with the organization's objectives.
**Key Responsibilities**:
- **Team Leadership**: Lead and mentor a team of account executives, providing guidance, support, and performance evaluations to foster professional development.
- **Client Relationship Management**: Oversee the management of key client accounts, ensuring their needs are met and fostering long-term relationships.
- **Strategic Planning**: Develop and implement account strategies that align with the company's goals and drive revenue growth.
- **Cross-Functional Collaboration**: Work closely with other departments, such as sales, marketing, and product development, to ensure cohesive service delivery and address client feedback effectively.
**Essential Skills**:
- **Leadership and Mentorship**: Demonstrated ability to lead, inspire, and develop a team of account executives and business developments.
- **Strategic Thinking**: Proficiency in developing and executing strategies that drive client satisfaction and business growth.
- **Communication**: Excellent verbal and written communication skills to effectively interact with clients and internal teams.
- **Analytical Skills**: Ability to analyze account performance data and implement improvements based on insights.
**Qualifications**:
- Bachelor’s degree in Business Administration, Marketing, or a related field; an MBA is often preferred.
- Extensive experience in account management, with a proven track record of leadership and strategic planning.
- Strong understanding of industry trends and market dynamics.
**Job Types**: Full-time, Contract
Contract length: 12 months
**Experience**:
- Account Management: 3 years (required)
- Client Relationship Management: 3 years (required)
- Strategic Planning: 3 years (required)
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